Dfine Technology DF-DL08, Руководство пользователя, Страница: 33 / 35

5. Software Update
User can get software updated by the following procedures(a U flash disk is needed)
：
a) Get official update package named autoup.rom. If it is compressed file, decompress it and get
ROM files.
b) Ensure U flash disk system is FAT or FAT32. if it not, format U disk and select FAT or FAT32;
c) Copy autoup.rom file to your U flash.
d) Insert the U flash to device when device is off.
e) Turn the device on and system will get updated automatically. Please note: power should not
be off when update.
f) Update information will be shown.
6. Troubleshooting
Before you follow the steps, please check if power is switched on and device is correctly
connected.

Why can’t my 4TV device be connected to the wireless network automatically?
For first time users, the 4TV device works in AP mode by default. You need to configure the
wireless network setting for it.

Why windows system will alert users to choose network for the first time in AP mode?
When windows system is connected to device for the first time, it’s the same as accessing a
new network, so windows system will alert users to choose network.
Please select family network in network setup screen.

Why can’t I find my 4TV device on the 4TV Windows control application?
Please make sure your windows computer and the 4TV device have been connected to the
same wireless network. Otherwise, the 4TV Windows control application can not find the
device.

Why can’t I play my media file on the 4TV device using the 4TV windows control
application?
If you did not authorize the 4TV Windows control application to connect to the network, the
Windows firewall or other third party firewall application will block the communication
between the application and the wireless media box.
When you used it the first time, there should have been an alert that the windows control
application is requiring access to the network. If you did not authorize before, you need to run the
firewall application and add exception settings for the 4TV windows control application.

Why is it so hard for my wireless media box to connect with the windows control
application?
When the 4TV device works in LAN mode, the connection would be vulnerable to any
interference in WIFI signal. Please check the WIFI signal is too weak; please change to
another wireless network.

Why is video playback not fluent?
The communication quality depends on the status of the wireless network. If the network is