dexPro DXU10SS, Инструкция по эксплуатации, Страница: 7 / 9

Guarantee and service policy
This product is guaranteed against faulty materials and manufacture from the date of
purchase for 2 years.
In the event of a faulty product firstly contact our customer services team who will guide
you through the process.
Do not uninstall or return the product before contacting deXpro customer services, such
action may void the warranty.
The standard warranty covers the supply of spare parts or at our sole discretion a
replacement product. On-site service costs are strictly exempt from the warranty.
The guarantee specifically excludes:
•Corrosion caused by incorrect maintenance or installation of the water heater.
•Damage caused by limescale build up.
•Consequential losses, including labour charges and damges to surroundings.
•Failure to maintain and install the water heater according to the instructions in this
manual.
INFORMATION FOR CORRECT DISPOSAL OF THE PRODUCT IN
ACCORDANCE WITH THE EUROPEAN DIRECTIVE 2002/96/E.
At the end of its working life this equipment must not be disposed of as household
waste. It must be taken to a local authority waste collection centre or to a dealer
providing this service. Disposing of electrical and electronic equipment separately
enables its components to be recovered and recycled to obtain significant
savings in energy and resources. In order to underline the duty to dispose of this
equipment separately, the product is marked with a crossed out dustbin.
DXU10SS DELUX STAINLESS STEEL
Cause Remedy
There is too much scale deposit
in the tank
The magnesium anode has
dissolved
Sealing rings between hoses and
device are missing
Sealing rings between hoses and
device are defective
Tank is leaking
Connection between tank and
heating element is leaking
Safety unit is ejecting water
Heating element defective
Scale deposits in the flow regulator
Thermostat set too high
Water pressure too low
Thermostat and safeguard defective
Too much scale deposit in the
device
There is air in the pipes
Too many appliances on 1 group
There is a short-circuit in the
electrical wiring
Legionella Prevention
Do not use heated water as drinking water. After prolonged shutdown of the heater for
example during holidays, the heater should be fully heated up to the maximum
temperature and water flushed through the tank for at least one minute.
Trouble Shooting
There is a white substance in the
water
There is a grey or brown substance
in the water
Water leakage
No hot water
Water is too hot
There is too little water coming from
the tap
There is steam coming out of the
hot water tap
The device makes boiling noises
After installation, the tap makes
bubbling noises
The fuses are blown
The earth leakage circuit breaker is
activated
Short-circuit
The indicator lamp does not light
There is a short-circuit in the
element/thermostat
The device is already at
temperature
No water in the device and safety
power interrupter is activated
Main power interrupted
Lamp is defective
Disassemble and drain
Contact the supplier of the device
Add rings
Replace rings
Contact the supplier of the device
Contact the supplier of the device
Mount discharge of safety unit
Contact the supplier of the device
De-scale the flow regulator
Set thermostat lower
Further open main/stop valves
Contact the supplier of the device
Disassemble and drain
Properly open and vent both
valves (stop valve, kitchen tap)
Try a different group
Contact the supplier of the device
Contact the supplier of the device
Do nothing
Pull out the plug and allow the
device to cool down for 20
minutes. Fill with water. Press the
RESET button at the back. In case
of several resets, please contact
the party that supplied the device
originally
Check in group box
Replace lamp