Troubleshooting
Problem
Possible Cause
Solution
No sound, or very low sound
signal
No phantom power for condenser
microphones
Connect or activate phantom
power supply
Volume set too low
Increase incoming volume and
gain on your mixer, interface or
other sound processing device
Microphone positioned too far
away
Place the microphone closer to the
sound source
Rattling and cracking sounds
Moist inside the microphone
Let the microphone dry on room
temperature and avoid use of the
microphone in humid or moist
environments. Do not let the
microphone come in contact with
water or liquids.
Loud high frequencies coming
from the speakers
Microphone positioned too close to
the speakers, which causes
feedback
Move the microphone further away
from the speakers, or change the
position to prevent the microphone
to be aimed directly at the
speakers.
Interruptance of the microphone
signal
Loose cable or broken cable
Check if the cable is plugged into
the microphone correctly. If that
does not solve the problem, try to
change the cable.
Distortion and/or noise in the
captured sound
Too much airflow caused by vocal
airflows
Use a pop filter (sold separately)
Too much airflow caused by wind
(outdoor use)
Use the windscreen (included)
Any information and illustrations shown in this user manual are subject to change without further notice.
User manual version: 1.0
Creation date + author initials: 27-01-2014 RV Revision date + author initials: 27-01-2014 RV