Powered speaker troubleshooting
If you have any problems with active speakers, consult this troubleshooting section to solve any
difficulties with your product. If this troubleshooting section does not solve your problem, contact your
dealer for more information and help.
This troubleshooting section contains the most frequent problems and is not a complete collection of
possible faults, defects and solutions. The troubleshooting section applies for powered speakers. It is
possible that not all described problems, causes and solutions apply to your situation as product details
may vary from product to product.
Problem
Possible Cause
Solution
Speaker does not activate itself
ON/OFF switch set to OFF
Turn on the speaker with the
ON/OFF switch, to the ON
position
Power not plugged in
Connect the included power
cable to the power inlet and a
wall outlet or power socket.
Fuse blown
Remove the fuse cover
underneath the power input and
check the fuse. Replace the fuse
with the same type and rating if
needed. Use caution when
removing the fuse holder, remove
the holder with a small
screwdriver and gently move the
holder towards you. Applying too
much force may cause broken
fuse holders!
No sound
Signal source level set to
minimum
Increase signal source level
Signal source level on the mixer
panel set to minimum
Increase volume of signal source
on the mixer panel with the
volume knobs
Master volume set to minimum
Increase master volume
Cable broken
Change cable
Lost Bluetooth contact
Move your Bluetooth device
closer
Distorted sound
Signal source level too high
Decrease signal source level
Signal source level on the mixer
panel set too high
Decrease signal source level on
the mixer panel
Master volume set too high
Decrease master volume level
Lack of bass
Track without low frequencies
Try another reference track
Bass level set to minimal level
Increase Bass level
Lack of high frequencies
Track without high frequencies
Try another reference track
Treble level set to minimal level
Increase Treble level
Too much bass
Bass level set to high level
Decrease Bass level
Too much high frequencies
Treble level set to high level
Decrease Treble level
CLIP limiter indicator keeps on
flickering or is constantly lit
CLIP limiter circuit is active to
prevent overloading of internal
components
Decrease volume settings (signal
source, signal source on mixer
panel or master volume)
Also try to set Treble and Bass to
normal levels.
