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Operation error messages

SU-502

9-5

9.2

Troubleshooting

Remedies for several possible problems are described below.

Scan to e-mail transmission

Internet fax transmission

Problem

Cause

Remedy

Page

Transmission is not pos-
sible.

The connections are in-
correct.

Check the LED indicator
on the hub and check the
connections.

The settings necessary
for the device are not reg-
istered.

Specify the necessary
network settings.

p. 3-5

The LAN cable is dam-
aged.

Replace the LAN cable.

Transmission is possible,
but the image cannot be
outputted at the recipi-
ent’s terminal or compu-
ter.

The recipient’s terminal is
not able to handle the
sent image.

Change the size, resolu-
tion and coding method
so that they are support-
ed by the recipient’s ter-
minal, and then try
sending the data again.

p. 4-10
p. 4-12

The document text was
not inserted when the
data was sent.

With some e-mail appli-
cations, if an e-mail mes-
sage is received
containing no text and
only an attached file, it
may not be possible to
open the attached file.
Therefore, text should be
inserted into the docu-
ment that is sent.

p. 3-21

Problem

Cause

Remedy

Page

Transmission is not pos-
sible.

The connections are in-
correct.

Check the LED indicator
on the hub and check the
connections.

The settings necessary
for the device are not reg-
istered.

Specify the necessary
network settings.

p. 3-5

The LAN cable is dam-
aged.

Replace the LAN cable.

An interruption in the
transmission was speci-
fied, but the transmission
was not interrupted.

It takes some time to in-
terrupt an Internet fax
transmission.

Wait until the transmis-
sion is interrupted.

Содержание SU-502

Страница 1: ...SU 502 Dynamic balance www develop de User Manual ...

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Страница 3: ...x Contents ...

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Страница 5: ...s 2 9 2 6 2 ineo 161 210 Control panel parts and their functions 2 11 2 6 3 About the display 2 14 Symbol list 2 14 2 6 4 Entering text characters 2 15 Key operation 2 15 Text entry example 2 17 Notes on entering and correcting text input 2 18 2 7 Using Web Connection 2 19 2 7 1 When using Web Connection 2 19 2 7 2 What is Web Connection 2 19 2 7 3 System requirements 2 21 2 7 4 Accessing Web Conn...

Страница 6: ...Specifying the timeout period for the SMTP server SMTP TIMEOUT function 3 20 Specifying whether or not to insert a text description TEXT INSERT function 3 21 Specifying the default subject line 3 21 3 3 3 Specifying other e mail settings E MAIL SETTING 2 menu 3 22 Specifying the POP3 server address 3 23 Specifying the POP3 port number POP3 PORT NO function 3 24 Specifying the timeout period for th...

Страница 7: ...sing scan to e mail operations 4 1 Transmission procedures 4 4 4 1 1 Using the automatic document feeder 4 4 How to use the automatic document feeder 4 4 4 1 2 Using the original glass 4 7 How to use the original glass 4 7 4 1 3 Changing the scan mode settings 4 10 How to change the scan mode settings 4 10 4 1 4 Changing the scanned image size 4 12 How to change the scanned image size 4 12 4 1 5 S...

Страница 8: ...s 6 6 6 1 3 Fax resolution settings 6 8 Adjusting the fax resolution 6 8 6 1 4 If memory becomes full while scanning 6 10 6 2 Specifying the destination using programmed dialing 6 11 6 3 Sending a document to multiple destinations Broadcast transmission 6 11 6 3 1 Using broadcast transmission 6 12 How to use broadcast transmission 6 12 6 4 Sending a document at a specified time Timer transmission ...

Страница 9: ... transmission reception results 8 1 Checking the transmission results 8 3 How to check transmission results 8 3 9 Operation error messages 9 1 Common messages and their remedies 9 3 9 2 Troubleshooting 9 5 Scan to e mail transmission 9 5 Internet fax transmission 9 5 Internet fax reception 9 6 Direct fax transmission Gateway TX 9 7 Web Connection 9 7 10 Appendix 10 1 Specifications 10 3 Scan to e ...

Страница 10: ...x 8 SU 502 ...

Страница 11: ...1 Introduction ...

Страница 12: ......

Страница 13: ...NESS TECHNOLO GIES INC Ethernet is a registered trademark of Xerox Corporation PCL is a registered trademark of Hewlett Packard Company Microsoft Windows and Windows NT are registered trademarks of Micro soft Corporation Netscape Communications the Netscape Communications logo Netscape Navigator Netscape Communicator and Netscape are trademarks of Net scape Communications Corporation Novell and Ne...

Страница 14: ...eb Con nection refer to Using Web Connection on page 2 19 2 Note No part of this manual may be copied or reproduced either in part or in whole without prior permission The contents of this manual are subject to change without notice No part of the manual may be reproduced or modified without prior per mission Screen images used in this manual may differ from the actual screen dis play The network ...

Страница 15: ...2 Overview ...

Страница 16: ......

Страница 17: ... stored in TIFF or PDF format and can be sent to computers over a network Scan data can be sent in the following ways Select the method best suited to your network environment or purpose 2 1 Scan to e mail The scan data is sent as TIFF or PDF e mail attachments to other computers on the network or over the Internet This method requires that a mail server is available over the network Mail server M...

Страница 18: ...uploaded as TIFF or PDF files to the specified folder on an FTP server This method requires that an FTP server is available over the network The scan data can also be sent to an FTP server that is accessed via a proxy server FTP server Intranet Internet FTP server ...

Страница 19: ...on the system can be set to send to as many as 10 specified recip ients a notification of the FTP server address where the data was uploaded Mail server Intranet Internet Internet Client computer Client computer FTP server FTP server ...

Страница 20: ...net e mail services to send and receive fax images An Internet fax service trans mits scanned images as TIFF F files attached to e mail messages and sends them to the desired Internet fax destination The Internet fax service that re ceives the e mail messages then prints the files when they are received Internet Internet fax Mail server terminal Internet Internet fax Mail server terminal ...

Страница 21: ...by specifying the phone fax number without having to print the document In order to use the direct fax function the optional unimessage pro I Net por tal software must be installed After checking that the network environment meets the network requirements go to network settings or unimessage pro I Net portal setup Client computer Fax transmission Phone line Fax terminal Network line ...

Страница 22: ...unctions that require a phone line connection System requirements Functions available when the scanner unit is installed Scan to e mail Scan to server FTP Internet faxing Direct fax Required envi ronment for im age data transmission Mail server SMTP server FTP server In order to use e mail notifi cations a mail server SMTP server is re quired Mail server POP3 server SMTP server Unimessage pro I Ne...

Страница 23: ...ne touch dial group dial and speed dial 3 Function key Used to switch between different function settings screens Sending a document to multiple destinations Broadcast trans mission on page 6 11 Sending a document at a specified time Timer transmission on page 6 14 Cancelling deleting a doc ument queued for timer transmission on page 6 16 Receiving internet faxes on page 6 18 4 Speed Dial key Used...

Страница 24: ...the current position in set tings screens or lists 12 Yes key Used to confirm settings 13 No C clear key Used to delete characters or numbers that have been entered in a setting field Used to return to the previous screen 14 10 key pad Used to enter settings values Used to enter numbers characters E mail addresses and other text can be entered with these keys Used to enter speed dial numbers 15 12...

Страница 25: ... 6 No C key Erases the entered numbers and letters Returns to the previous screen 7 Yes key Confirms the current setting 8 Auto paper Auto size key Used to select between the auto paper or the auto size function 9 Zoom key and keys Used to select a preset enlargement or reduction ratio A zoom ratio between 0 25 and 4 00 can be selected when the paper size is selected manually Manual paper selectio...

Страница 26: ...pies with the dark and light colored areas of the document inverted 17 Copy key Used to select between the 2in1 and the 4in1 copy functions 18 Copy program key Copy programs can be stored Stored copy programs can be selected and recalled 19 Book separation key Used to select the book separation function 20 Original key Used to select between the duplex orig function and the mixed orig function No ...

Страница 27: ... interrupt mode The indicator lights up in green to indicate that the machine is in interrupt mode Press again to cancel interrupt mode and return to the mode be fore interrupt mode was entered 27 123 ABC key Does not function on this machine 28 Panel reset key Cancels all copy functions and returns them to their default settings Deletes all queued jobs 29 Stop key Stops the multi page copy operat...

Страница 28: ...he current settings menu or option If an error occurs displays the error message During standby displays the date and the amount of memory available 2 Message area Displays messages such as operating instructions Symbol Description Sending receiving e mail messages An e mail message is being sent or received In standby for timer transmission An e mail message is queued for timer transmission ...

Страница 29: ... When entering numbers 1 appears in the display When entering letters or symbols A appears in the display The following lists show the characters available with each key of the 10 key pad For fax number and e mail address input Repeatedly press the 10 key pad key to scroll through the available characters and symbols un til the desired character appears in the display 10 key pad key Available char...

Страница 30: ...ay 10 key pad key Available characters 1 period _ underscore hyphen 1 2 ABC ABC2abcÄäÅåÆæàÇç 3 DEF DEF3defÉéè 4 GHI GHI4ghiìíî 5 JKL JKL5jkl 6 MNO MNO6mnoÑñÖöØøò 7 PQRS PQRS7pqrsß 8 TUV TUV8tuvÜüùú 9 WXYZ WXYZ9wxyz 0 Space space 0 1 10 key pad Available characters 1 period _ underscore hyphen 1 2 ABC ABC2abc 3 DEF DEF3def 4 GHI GHI4ghi 5 JKL JKL5jkl 6 MNO MNO6mno 7 PQRS PQRS7pqrs 8 TUV TUV8tuv 9 W...

Страница 31: ...tion blinks alternately with the character at that po sition Press the 6 key twice Press the 5 key once Press the 0 key once Press the 6 key 3 times Press the 3 key 7 times Press the key Press the 4 key 7 times Press the 2 key 7 times Press the 3 key 6 times Press the 3 key 7 times Press the key ...

Страница 32: ... character to be deleted and then press the No C key To enter a space press the 0 key on the 10 key pad When entering text press the key before entering the next character when it is the same as the current character Refer to the Text entry example on page 2 17 To change a character that has been entered press the and keys to move the cursor _ to the character to be changed press the No C key to d...

Страница 33: ...k Interface Card NC 501 must be installed 2 7 2 What is Web Connection Web Connection is a device control utility program provided by the HTTP server built into the network interface card This utility can be used with a Web browser as an interface for remotely controlling the machine and net work interface card HTTP server Access ...

Страница 34: ... can be performed with Web Connection Setting changing network settings TCP IP settings SMTP settings POP3 settings FTP settings Adding changing e mail addresses One touch dial settings Speed dial settings Group dial settings Speed dial settings adding an FTP server address ...

Страница 35: ...ddress of the machine into the Address box and then press the Enter key http machine_IP_address Example If the machine IP address is 192 168 0 100 enter http 192 168 0 100 3 The Web Connection screen appears 2 7 5 Using Web Connection Web Connection is used in the same way as other internet web pages Click links in the page to jump to that page and use the Back and Next buttons to navigate through...

Страница 36: ... 1 Status display Displays the current status of the machine 2 Administrator pass word Enter the administrator password to log in to the administrator mode 3 Tabs These are used to select the various categories of settings 4 Menu This is used to select various setting items or display information 5 Information set tings display Displays the details for the item selected from the menu ...

Страница 37: ...x at the left of the screen 2 Click the Login button to log in to the administrator mode 3 To log out click the Logout button 2 Note The default password for administrator mode is sysadm Be sure to change the administrator password before using administrator mode If no operations are performed for 10 minutes Web Connection automat ically logs out The machine cannot be used while you are logged in ...

Страница 38: ...2 Overview 2 24 SU 502 ...

Страница 39: ...3 Getting ready ...

Страница 40: ......

Страница 41: ... must be connected to the LAN with a net work cable Connecting the LAN cable Insert the connector on one end of the LAN cable into the network port marked LAN on the back of the machine and the connector on the other end to an open port on a network hub 2 Note The network port is on the back of the machine Use a category 5 or 5E LAN cable The LAN cable is not included LED1 LED2 ...

Страница 42: ... network cable is connected correctly If this LED is not lit check the connection again even if the machine ap pears to be connected correctly If this LED is not lit when both ends are connected correctly the network cable may be damaged LED2 ACT This LED blinks when data is being transferred ...

Страница 43: ...ription Inter net faxing Scan to e mail Scan to server Direct fax Setting Con trol panel Web Con nec tion o Required Unnecessary As necessary o Possible Not possible NETWORK SETTING IP ADDRESS This function is used to specify the IP address for the machine Consult your net work administrator for information about the IP ad dress to use o 2 o 2 o 2 o 2 o o SUBNET MASK This function is used to speci...

Страница 44: ...ult your network administrator for details o o GATEWAY TX This function is used to enable the Direct Fax func tion o o E MAIL SETTING 1 SENDER NAME This function is used to specify the sender s name o o 1 o o E MAIL ADDRESS This function is used to specify the e mail address of the sender Consult your net work administrator for details o o 1 o o SMTP SERVER This function is used to specify the IP ...

Страница 45: ...he e mail message is in serted when scan data is sent as an e mail attachment o o 1 o o DEFAULT SUBJECT This function is used to specify the default subject line when sending scan data as an e mail attachment o o 1 o o E MAIL SETTING 2 POP3 SERVER This function is used to specify the IP address or host name of the POP3 server Consult your net work administrator for details o o o POP3 PORT NO This ...

Страница 46: ...er Consult your net work administrator for details o o o AUTO RECEP TION This function is used to specify the time interval in minutes for checking e mail when the auto re ception function is enabled OFF 1 to 60 minutes o o o REPLY ADDRESS This function is used to specify the e mail address wherenotifications are sent if an error occurs while an In ternet fax is being received o o o HEADER PRINT T...

Страница 47: ... o Web Connection administrator mode Network tab FTP Configura tion This function is used to specify the IP address for the proxy server of an FTP server o Function Description Inter net faxing Scan to e mail Scan to server Direct fax Setting Con trol panel Web Con nec tion 1 Required if notification of the URL is sent by e mail 2 Can also be assigned automatically by the DHCP server 3 If there is...

Страница 48: ...s menu in utility mode This section describes how to specify settings for the following functions IP ADDRESS SUBNET MASK GATEWAY DNS CONFIG GATEWAY TX 2 Note Be sure to consult your network administrator before specifying any of the network settings If you wish to cancel a change to a network setting before applying it press the No C key Press the Yes key after the message STOP SET TING appears ...

Страница 49: ...reen for entering the IP address ap pears Go to step 5 Is AUTO not available AUTO is only available if there is a DHCP server on the network When AUTO is selected there is no need to set the subnet mask or gateway setting If a fixed IP address is being used IP Address in NVRAM must be selected in Web Connection Select this option from the screen displayed after clicking TCP IP Configuration in the...

Страница 50: ... in the ma chine the machine must be turned off then on again 7 While the network setting screen is displayed press the No C key or Panel Reset key so that the message PLEASE RE START POWER SUPPLY OFF ON appears 8 Set the power switch of the machine to o then n to restart the ma chine ...

Страница 51: ...le of a subnet mask ad dress Consult your network administrator for details about these settings 3 Press the Yes key The network setting screen appears To register settings in the ma chine the machine must be turned off then on again 4 While the network setting screen is displayed press the No C key or Panel Reset key so that the message PLEASE RE START POWER SUPPLY OFF ON appears 5 Set the power ...

Страница 52: ...n example of a gateway address Consult your network administrator for details about these settings 3 Press the Yes key The network setting screen appears To register settings in the ma chine the machine must be turned off then on again 4 While the network setting screen is displayed press the No C key or Panel Reset key so that the message PLEASE RE START POWER SUPPLY OFF ON appears 5 Set the powe...

Страница 53: ...is selected the screen for entering the IP address of the DNS server appears Go to step 3 3 Using the 10 key pad enter the IP address for the DNS server 4 Press the Yes key The network setting screen appears To register settings in the ma chine the machine must be turned off then on again 5 While the network setting screen is displayed press the No C key or Panel Reset key so that the message PLEA...

Страница 54: ...ateway transmission setting 1 From the network setting menu in the utility mode press the 5 key on the 10 key pad to select GATEWAY TX 2 Press the and keys to select DISABLE or ENABLE and then press the Yes key The network setting screen appears ...

Страница 55: ...the E MAIL SETTING 1 menu in utility mode This section describes how to specify settings for the following functions SENDER NAME E MAIL ADDRESS SMTP SERVER SMTP PORT NO SMTP TIMEOUT TEXT INSERT DEFAULT SUBJECT 2 Note If you wish to cancel a change to a setting before applying it press the No C key Press the Yes key after the message STOP SETTING ap pears ...

Страница 56: ...ess the or key until E MAIL SETTING 1 appears 3 Press the 1 key on the 10 key pad to select SENDER NAME 4 Enter the sender name For information on entering text refer to Entering text characters on page 2 15 Up to 20 characters can be entered for the sender name 5 Press the Yes key The e mail setting 1 screen appears again ...

Страница 57: ... ad dress of the administrator 3 Press the Yes key The e mail setting 1 screen appears again Specifying the SMTP server address 1 From the e mail setting 1 menu in the utility mode press the 3 key on the 10 key pad to select SMTP SERV ER 2 Enter the IP address or host name of the SMTP server For information on entering text refer to Entering text characters on page 2 15 Up to 64 characters can be ...

Страница 58: ...set between 1 and 65535 Normally port number 25 is used 3 Press the Yes key The e mail setting 1 screen appears again Specifying the timeout period for the SMTP server SMTP TIMEOUT function 1 From the e mail setting 1 menu in the utility mode press the 5 key on the 10 key pad to select SMTP TIME OUT 2 Enter the timeout period in sec onds For information on entering text refer to Entering text char...

Страница 59: ... 3 Press the Yes key The e mail setting 1 screen appears again Specifying the default subject line 1 From the e mail setting 1 menu in the utility mode press the 7 key on the 10 key pad to select DEFAULT SUBJECT 2 Enter text for the default subject line For information on entering text refer to Entering text characters on page 2 15 Up to 20 characters can be entered for the default subject 3 Press...

Страница 60: ...MAIL SETTING 2 menu in utility mode This section describes how to specify setting for the following functions POP3 SERVER POP3 PORT NO POP3 TIMEOUT POP3 ACCOUNT POP3 PASSWORD AUTO RECEPTION REPLY ADDRESS HEADER PRINT 2 Note If you wish to cancel a change to a setting before applying it press the No C key Press the Yes key after the message STOP SETTING ap pears ...

Страница 61: ...s or host name of the POP3 server For information on entering text refer to Entering text characters on page 2 15 Up to 64 characters can be entered for the host name The DNS settings must have been specified before the host name for the POP3 server can be specified The illustration at the right is an example of a host name Consult your network administrator for details about this setting 5 Press ...

Страница 62: ...set between 1 and 65535 Normally port number 110 is used 3 Press the Yes key The e mail setting 2 screen appears again Specifying the timeout period for the POP3 server POP3 TIMEOUT function 1 From the e mail setting 2 menu in the utility mode press the 3 key on the 10 key pad to select POP3 TIME OUT 2 Enter the timeout period in sec onds For information on entering text refer to Entering text cha...

Страница 63: ...the Yes key The e mail setting 2 screen appears again Specifying the POP3 password 1 From the e mail setting 2 menu in the Utility mode press the 5 key on the 10 key pad to select POP3 PASS WORD 2 Enter the password For information on entering text refer to Entering text characters on page 2 15 Up to 32 characters can be entered for the password The illustration at the right is an example of the p...

Страница 64: ...terval for automatically checking for new e mail messag es can be set between 1 minute and 60 minutes 4 Press the Yes key The e mail setting 2 screen appears again Specifying the address for result notifications 1 From the e mail setting 2 menu in the utility mode press the 7 key on the 10 key pad to select REPLY AD DRESS 2 Enter the e mail address to which er ror notifications should be sent For ...

Страница 65: ...print header information HEADER PRINT function 1 From the e mail setting 2 menu in the utility mode press the 8 key on the 10 key pad to select HEADER PRINT 2 Press the and keys to select ON or OFF 3 Press the Yes key The e mail setting 2 screen appears again ...

Страница 66: ... page 2 19 2 Log in to the administrator mode 3 To specify the settings using Web Connection click the appropriate tab and specify the desired settings and then click the Apply button If the settings on the Network tab are modified they are only ena bled after the Apply button is clicked then the Reset button next to NIC and Printer Controller Reset on the System tab is clicked after the message U...

Страница 67: ...y the subnet mask used to access the network Default gateway This function is used to specify the default gateway used to ac cess the network Base port number This function is used to specify the port number for RAW printing DHCP APIPA Select this function if the IP address is automatically assigned by a DHCP server or APIPA Automatic Private IP Addressing IP address in NVRAM Select this function ...

Страница 68: ... data as an e mail attachment Up to 20 characters Sender name This function is used to specify the sender s name when sending scan data as an e mail attachment Up to 20 characters E mail address This function is used to specify the e mail address of the sender Port number This function is used to specify the port number for the SMTP server Normally port number 25 is used 1 to 65535 SMTP server tim...

Страница 69: ...function is used Interval This function is used to specify the time interval between 1 and 60 minutes for checking e mail when the auto reception function is enabled Reply address This function is used to specify the return e mail address for error messages If an error occurs an error message will be sent to the e mail address specified here Normally the reply address is set to the e mail address ...

Страница 70: ...xy This function is used to specify the port number for the proxy server 1 to 65535 FTP server timeout This function is used to specify the length of time 5 to 300 sec onds until the connection to the FTP server times out Function Description Enable DNS server This function is used to enable the use of a DNS server to resolve addresses DNS server address This function is used to specify the IP add...

Страница 71: ...unction is used to specify whether or not text explaining that an image has been attached to the e mail message is inserted when scan data is sent as an e mail attachment Header print This function is used to specify whether or not to print header in formation when printing e mail messages that have been re ceived ...

Страница 72: ...3 Getting ready 3 34 SU 502 3 4 3 Scan tab File destination setting 1 Click a number in the file destination list that does not contain a file destination ...

Страница 73: ...Getting ready 3 SU 502 3 35 2 Enter the necessary information in the screen that appears ...

Страница 74: ...emote port number This function is used to specify the remote port number 1 to 65535 if a proxy server is not being used Normally port number 21 is used Function Description Enable notification This function is used to specify whether or not to send an e mail notification when scan data is uploaded to an FTP server Notification address This function is used to specify the e mail addresses up to 10...

Страница 75: ...re cannot be used to register FTP server addresses Register FTP server addresses from Web Connection For details refer to Specify ing the setting for speed dialing FTP server on page 3 52 1 Press the Utility key 2 Press the key until FAX REGIS TRATION appears 3 Press the 1 key on the 10 key pad to select ONE TOUCH DIAL 4 Press the one touch dial key where you wish to add an address E mail address ...

Страница 76: ...g text refer to Entering text characters on page 2 15 Up to 64 characters can be entered for the e mail address If only numbers are entered for the address it will be regarded as a fax number 8 Press the Yes key The Yes key cannot be pressed if the e mail address does not contain The settings are registered To add information for other one touch dial keys repeat steps 4 through 8 9 Press the No C ...

Страница 77: ...y pad to select SPEED DIAL 4 Use the 10 key pad to enter the 3 digit speed dial number where you wish to add an address Example 011 5 Enter the recipient name For information on entering text refer to Entering text characters on page 2 15 Up to 20 characters can be entered for the recipient name 6 Press the Yes key 7 Enter the e mail address of the recip ient For information on entering text refer...

Страница 78: ... cannot be pressed if the e mail address does not contain The settings are registered To add information for other speed dial numbers repeat steps 4 through 8 9 Press the No C key when you have finished adding addresses The fax registration screen appears again ...

Страница 79: ...ress the Yes key For information on entering text refer to Entering text characters on page 2 15 Up to 20 characters can be entered for the group name 6 Use the one touch dial keys and speed dial numbers to enter the ad dress for the recipient 7 Select the next destination and then press the Yes key Repeat steps 6 and 7 until all of the destinations have been spec ified Up to 50 destinations can b...

Страница 80: ...peat steps 4 through 8 9 Press the No C key when you have finished adding addresses The fax registration screen appears again 2 Note For information on changing or deleting e mail addresses that have al ready been registered refer to the manual provided with the machine To delete the currently displayed destination press the No C key and then select a new recipient ...

Страница 81: ... this page Register FTP server addresses from the Scan tab For details refer to Specifying the setting for speed dialing FTP server on page 3 52 1 2 3 4 No Part name Function 1 No One touch dial number 01 to 15 2 Name The name of the destination for the one touch dial setting 3 Address The address programmed for the one touch dial setting Depending on the type of destination this address can be a ...

Страница 82: ... Web Connection on page 2 19 2 Log in to the administrator mode 3 Click One Touch Dial Setting in the menu on the Fax tab 4 Click the one touch dial number where you wish to add a new address The one touch registration screen appears 5 Select E mail from the drop down list and then click the Apply but ton ...

Страница 83: ...il Destina tion and then click the Apply button E mail destination Function Description Destination name This function is used to specify the name for the one touch dial entry Up to 20 characters Destination address This function is used to specify the e mail address Up to 64 characters ...

Страница 84: ... FTP server addresses cannot be registered from this page Register FTP server addresses from the Scan tab For details refer to Specifying the setting for speed dialing FTP server on page 3 52 2 4 5 3 1 No Part name Function 1 Speed dial list Click an index number to jump to the corresponding speed dial list 2 No Speed dial number 001 to 200 3 Name The destination programmed with the selected speed...

Страница 85: ...d dial number where you wish to add a new address The Speed Dial Registration screen appears 5 Select E mail from the drop down list and then click the Apply but ton 4 Address The destination address programmed with the selected speed dial number Depending on the type of destination this address can be a fax number or an e mail address 5 Delete button Click this button to delete the selected speed...

Страница 86: ...mail Destina tion and then click the Apply button E mail destination Function Description Destination name This function is used to specify the name for the speed dial entry Up to 20 characters Destination address This function is used to specify the e mail address Up to 64 characters ...

Страница 87: ...ied 2 Note FTP server addresses cannot be registered as a group 1 3 4 2 No Part name Function 1 No One touch dial number 01 to 15 2 Name The group name is displayed for the one touch dial keys that con tain groups 3 Address Group dial is displayed for the one touch dial keys that contain groups 4 Delete button Click this button to delete the one touch dial settings that contain group dial informat...

Страница 88: ...etting in the menu on the Fax tab 4 Click the group dial number where you wish to add a new address 5 The group dial registration screen appears Destinations that have al ready been specified for one touch dialing or speed dialing can be added to the 50 destinations specified for a group dial key To select a destination select the check box to the left of the destination in the list ...

Страница 89: ...roup dial name This function is used to specify the name for the group dial set ting Up to 20 characters 2 One touch dial in dex Click an index number to jump to the corresponding one touch dial list 3 Speed dial index Click an index number to jump to the corresponding speed dial list ...

Страница 90: ...ng File Destination Setting in the menu on the Scan tab FTP servers can be specified for speed dial numbers on the machine 1 3 4 2 No Part name Function 1 No Speed dial number 201 to 210 2 Name FTP server name 3 Address FTP server address 4 Delete button Click this button to delete the selected speed dial setting ...

Страница 91: ...l FTP server setting 1 Start up Web Connection Refer to Using Web Connection on page 2 19 2 Log in to the administrator mode 3 Click File Destination Setting in the menu on the Scan tab 4 Click the speed dial number where you wish to add a new address ...

Страница 92: ...3 Getting ready 3 54 SU 502 5 The file destination screen appears Enter the necessary information and then click the Apply button ...

Страница 93: ...emote port number This function is used to specify the remote port number 1 to 65535 if a proxy server is not being used Normally port number 21 is used Function Description Enable notification This function is used to specify whether or not to send an e mail notification when scan data is uploaded to an FTP server Notification address This function is used to specify the e mail addresses up to 10...

Страница 94: ...load You can also upload a CSV file to the machine 1 3 2 No Part name Function 1 Apply button Click this button to export to a CSV file the list of destina tions programmed with one touch dial keys and speed dial numbers A file download window opens 2 Browse button Click this button to select a CSV file containing destinations programmed with one touch dial keys and speed dial num bers 3 Apply but...

Страница 95: ...4 Using scan to e mail operations ...

Страница 96: ......

Страница 97: ...ient In addition images are regard ed as having been sent successfully on completion of their transmission to the server In order to perform this operation an IP address SMTP server and e mail address must have already been specified To cancel a job while the document is being scanned press the Stop key If the job could not be sent the transmission result report is printed To delete a job after it...

Страница 98: ...ow to use the automatic document feeder 1 Press the Scan key The machine switches to scan mode and the scan screen appears 2 Place the document to be scanned in the automatic document feeder Adjust the guides to the size of the document Load the document with the sur face to be scanned face up 3 Press the 123 ABC key ...

Страница 99: ...the Yes key E mail addresses specified after the Scan key is pressed are set as Scan to E mail recipients 5 Enter a title subject and then press the Yes key 6 Enter the e mail address for any ad ditional recipient and then press the Yes key To specify more then one CC ad dress press the Yes key to enter the additional addresses Repeat step 6 until all of the recipients have been specified 7 After ...

Страница 100: ... in step 8 To specify detailed settings for the scan mode press the key For information on specifying detailed settings refer to Changing the scan mode settings on page 4 10 10 Press the and keys to select ADF To change the size of the scanned image press the key For information on changing the size refer to Changing the scanned image size on page 4 12 11 Press the Start key Scanning starts and th...

Страница 101: ...the Scan key The machine switches to scan mode and the scan screen appears 2 Open the original cover and place the document on the original glass Load the document with the sur face to be scanned face down Align the document with the scale marks at the top and left side of the original glass 3 Press the 123 ABC key ...

Страница 102: ...subject line CC address resolution etc press the Start key instead of the Yes key E mail addresses specified after the Scan key is pressed are set as Scan to E mail recipients 5 Enter a title subject and then press the Yes key 6 Enter the e mail address for any ad ditional recipient and then press the Yes key To specify more then one CC ad dress press the Yes key to enter the additional addresses ...

Страница 103: ...settings refer to Changing the scan mode settings on page 4 10 10 Press the and keys to select BOOK To change the size of the scanned image press the key For information on changing the size refer to Changing the scanned image size on page 4 12 11 Press the Yes key Scanning starts 12 When scanning a document contain ing several pages place the next page on the original glass when the screen shown ...

Страница 104: ...mode and then press the Yes key 2 Press the and keys to select the resolution 150 150 dpi 300 300 dpi or 600 600 dpi and then press the Yes key To specify detailed settings for the scan mode press the key 3 Press the and keys to select the data format TIFF or PDF for e mail attachments 4 To change other settings press the key Go to step 5 To quit making changes to the scan mode settings press the ...

Страница 105: ...nge other settings press the key Go to Step 8 To quit making changes to the scan mode settings press the Start key The screen for selecting the document mode appears 8 Press the and keys to select the compression encoding method MH MR or MMR 9 Press the Start key to return to the Scan screen The document mode selection screen appears ...

Страница 106: ...image size The setting for the size of the scan image can be changed from the screen for selecting the document mode 1 Press the key in the screen for se lecting the document mode ADF or BOOK 2 Press the and keys to select the scan size and then press the Yes key The document mode selection screen appears again ...

Страница 107: ... used by the scan to e mail and scan to server FTP functions can be specified Specifying the resolution 1 Press the Utility key 2 Press the and key until SCAN SETTING appears 3 Press the 1 key on the 10 key pad to select RESOLUTION 4 Press the and keys to select the resolution 150 150 dpi 300 300 dpi or 600 600 dpi and then press the Yes key The scan setting screen appears ...

Страница 108: ...ss the and keys to select the data format TIFF or PDF and then press the Yes key The scan setting screen appears Specifying the encoding method 1 Press the Utility key 2 Press the and key until SCAN SETTING appears 3 Press the 3 key on the 10 key pad to select CODING METHOD 4 Press the and keys to select the compression encoding method MH MR or MMR and then press the Yes key The scan setting scree...

Страница 109: ...rt key is pressed within one minute of the message appearing the scan data for the pages that have already been scanned is sent If the auto matic document feeder is being used the remaining pages in the document will be scanned after the scan data has been sent If the Yes key is pressed within one minute of this message appearing or if no key is pressed the job will be cancelled Approximately two ...

Страница 110: ... have already been specified For information on setting up one touch dial keys refer to Adding des tinations on page 3 37 How to use one touch dial keys 1 Press the Scan key The machine enters Scan mode and the scan screen appears 2 Press the one touch dial key 01 to 15 programmed with the e mail ad dress where you want to send the scan data ...

Страница 111: ...dial numbers refer to Adding des tinations on page 3 37 Ho to use speed dial numbers 1 Press the Scan key The machine enters Scan mode and the scan screen appears 2 Press the Speed Dial key and then use the 10 key pad to enter the 3 digit speed dial number programmed with the e mail address where you want to send the scan data If you make a mistake press the No C key and then enter the correct num...

Страница 112: ...on page 3 37 If at least one fax number is registered as a recipient with a group dial key that group dial key cannot be used with the Scan to E mail transmission In this case the message NOT E MAIL ADDRESS appears in the dis play How to use group dial keys 1 Press the Scan key The machine enters Scan mode and the scan screen appears 2 Press the one touch dial key 01 to 15 programmed with the grou...

Страница 113: ... Scan mode and the scan screen appears 2 Press the Phone Book key 3 Press the and keys to select LIST or SEARCH and then press the Yes key If LIST is selected the detailed settings for the one touch dial keys and speed dial numbers are displayed Press the and keys to select a recipient If SEARCH is selected a screen for entering the characters to search for appears This is used to enter part or al...

Страница 114: ...dial or speed dial setting For information on entering text re fer to Entering text characters on page 2 15 Up to 10 characters can be entered 5 Press the Yes key The recipient names that start with the characters entered in step 3 are displayed To select one of the recipient names as list ed as the destination go to step 7 None of the names in the one touch dial or speed dial settings match the c...

Страница 115: ...4 SU 502 4 21 8 Press the and keys to select a destination If the desired destination does not appear in the list of found items press the No C key twice to return to the screen for enter ing the characters to perform an other search ...

Страница 116: ...4 Using scan to e mail operations 4 22 SU 502 ...

Страница 117: ...5 Using scan to server FTP operations ...

Страница 118: ......

Страница 119: ...be notified by e mail of the FTP server address where a file was uploaded This setting can be specified using Web Con nection Refer to File destination setting on page 3 34 To cancel a job while the document is being scanned press the Stop key If the job could not be sent a transmission result report is printed To delete a job after it has been scanned but is still in the queue waiting to be sent ...

Страница 120: ...with the sur face to be scanned face up 3 Press the Speed Dial key and then use the 10 key pad to enter the 3 digit speed dial number programmed with the FTP server address where you want to upload the scan data Specify a speed dial number be tween 201 and 210 An FTP server address can only be specified with a speed dial number In addition the FTP server addresses are registered for a speed dial n...

Страница 121: ...The 600 600 dpi resolution cannot be selected if GRAY was se lected as the scan mode in step 5 To specify detailed settings for the scan mode press the key For information on specifying detailed settings refer to Changing the scan mode settings on page 4 10 7 Press the and keys to select ADF To change the size of the scanned image press the key For information on changing the size refer to Changin...

Страница 122: ...n use the 10 key pad to enter the 3 digit speed dial number programmed with the FTP server address to which you want to upload the scan data Specify a speed dial number be tween 201 and 210 An FTP server address can only be specified with a speed dial number In addition the FTP server addresses are registered for a speed dial number using Web Connection For details refer to Specifying the setting ...

Страница 123: ...or the scan mode press the key For information on specifying detailed settings refer to Changing the scan mode settings on page 4 10 7 Press the and keys to select BOOK To change the size of the scanned image press the key For information on changing the size refer to Changing the scanned image size on page 4 12 8 Press the Yes key Scanning starts 9 When scanning a document contain ing several pag...

Страница 124: ...tart key is pressed within one minute of the message appearing the scan data for the pages that have already been scanned is sent If the auto matic document feeder is being used the remaining pages in the document will be scanned after the scan data has been sent If the Yes key is pressed within one minute of this message appearing or if no key is pressed the job will be cancelled Approximately tw...

Страница 125: ...6 Using internet faxing operations ...

Страница 126: ......

Страница 127: ...end ing on the type of internet fax at the receiving end Be sure to check the capabilities of the Internet fax device at the receiving end before sending an Internet fax If the capabilities of the internet fax device at the receiving end are unknown send the fax as Letter size inch models or A4 size metric models and at standard resolution In order to use Internet faxing an IP address SMTP server ...

Страница 128: ...atic document feeder 1 Press the Fax key The machine switches to fax mode and the fax screen appears 2 Place the document to be scanned in the automatic document feeder Adjust the guides to the size of the document Load the document with the sur face to be scanned face up 3 If necessary adjust the fax resolution setting p 6 8 4 Press the 123 ABC key ...

Страница 129: ...stination using one touch dial keys on page 4 16 Specifying the destination using speed dial numbers on page 4 17 Specifying the destination using the phone book on page 4 19 For information on entering text refer to Entering text characters on page 2 15 E mail addresses specified after the Fax key is pressed are set as In ternet faxing recipients 6 Press the Start key Scanning starts and the scan...

Страница 130: ...itches to fax mode and the fax screen appears 2 Open the original cover and place the document on the original glass Load the document with the sur face to be scanned face down Align the document with the scale marks at the top and left side of the original glass 3 If necessary adjust the fax resolution setting p 6 8 4 Press the 123 ABC key ...

Страница 131: ...is pressed are set as In ternet faxing recipients 6 Press the Start key 7 Check that the correct document size appears on the screen To change the document size press the key and then use the and keys to select the desired document size on the screen 8 Press the Yes key Scanning starts 9 When scanning a document contain ing several pages place the next page on the original glass when the screen sh...

Страница 132: ...uperfine H T Halftone If H T is selected the screen for specifying detailed settings ap pears Go to step 3 3 Press the and keys to select the H T resolution and then press the Yes key The following halftone settings are available STD Standard FINE Fine S F Superfine Document type Resolution setting Documents with normal print Standard Documents containing small fine print such as newspapers Docume...

Страница 133: ... internet faxing operations 6 SU 502 6 9 2 Note If S F Superfine was selected the transmission resolution is Fine If H T Halftone and S F Superfine were selected the transmission resolution is Fine Halftone ...

Страница 134: ...art key is pressed within one minute of the message appearing the scan data for the pages that have already been scanned is sent If the auto matic document feeder is being used the remaining pages in the document will be scanned after the scan data has been sent If the Yes key is pressed within one minute of this message appearing or if no key is pressed the job will be cancelled Approximately two...

Страница 135: ...achine 6 3 Sending a document to multiple destinations Broad cast transmission The same scan data can be sent to multiple destinations The maximum number of destinations that can be specified at one time is 231 However only a maximum of 16 destinations can be specified by enter ing the information directly 2 Note A recipient can be specified by either its e mail address or fax number The results o...

Страница 136: ...ST and then press the Yes key 5 Select the destination and then press the Yes key Repeat this step until all of the recipients have been specified The destinations can be specified using the one touch dial or group dial keys speed dial numbers or the phone book They can also be entered directly using the 10 key pad 6 Press the Start key A message appears allowing you decide whether or not to check...

Страница 137: ...Scanning starts and the scan data is sent to the specified destinations 2 Note If an incorrect destination has been specified press the No C key to de lete the current selection You can only delete a destination in this way if it is done before the Yes key has been pressed to confirm the recipient When the destinations specified for a broadcast transmission contain both e mail addresses and fax nu...

Страница 138: ...time Timer transmission can be combined with broadcast transmission 6 4 1 Using timer transmission How to use timer transmission 1 Load the document into the machine 2 If necessary adjust the fax resolution setting p 6 8 3 Press the Function key 4 Press the 2 key on the 10 key pad Alternatively press the Function key twice to select TIMER TX and then press the Yes key 5 Press the keys on the 10 ke...

Страница 139: ...ion The destinations can be specified using the one touch dial or group dial keys speed dial numbers or the phone book They can also be entered directly using the 10 key pad 7 Press the Start key The document is scanned and stored in the machine s memory ready to be sent ...

Страница 140: ...me and type of transmission of the jobs queued in memory are displayed If there are no jobs stored in the in memory the message NONE appears 3 Press the and keys to select the job to be deleted The following types of transmission jobs are dis played Fax transmission jobs are also displayed MEMORY Memory transmission B CAST Broadcast transmission TIMER Timer transmission M B TX Mailbox transmission...

Страница 141: ...Yes key to delete the cur rently displayed transmission job The Function mode menu ap pears 5 To delete another queued job press the 8 key and then repeat steps 3 and 4 After you have finished deleting queued jobs press the No C key to return to the main screen ...

Страница 142: ...specified correct ly Refer to Specifying other e mail settings E MAIL SETTING 2 menu on page 3 22 If the body of an e mail message contains HTML codes it cannot be printed E mail messages cannot be received if they contain an attachment of a format specific to a certain application If the e mail messages that arrives contains an attachment in a format that cannot be received a result notification ...

Страница 143: ...Manual reception If the machine is not set to automatically retrieve messages or you want to check for messages immediately e mail can be checked manually Checking e mail manually 1 Press the Fax key The machine switches to fax mode and the fax screen appears 2 Press the Function key ...

Страница 144: ... Function key 9 times to select INTERNET FAX RX and then press the Yes key 4 Press the Yes key The machine checks the POP3 server for received e mail messages then begins to print any messages that have been received After checking for received e mail messages and printing them the fax screen appears again ...

Страница 145: ... forwarded if they meet the following criteria Document size Letter size inch models A4 size metric models or smaller Resolution Standard or Fine Encoding method MH 6 7 1 Using the forwarding function How to use the forwarding function 1 Press the Utility key 2 Press the key until RX OPERA TION appears 3 Press the 6 key on the 10 key pad to select FORWARD 4 Press the and keys to select ON ON PRINT...

Страница 146: ...RX operation screen appears again 5 The destination e mail address or fax number can be entered using the 10 Key pad or the one touch dial keys or speed dial numbers 6 Press the Yes key The RX operation screen appears 2 Note If the option to forward and print the document ON PRINT is selected the received fax is forwarded to a destination and is also printed at the same time ...

Страница 147: ...7 Direct fax transmission ...

Страница 148: ......

Страница 149: ... optional unimessage pro I Net portal must also be installed on the computer used to send the document 7 1 About unimessage pro I Net portal For details about specifying the default settings for unimessage pro I Net portal and on using the software refer to the manual provided with the soft ware 7 2 Using unimessage pro I Net portal No operation is required from the machine itself To send a docume...

Страница 150: ...7 Direct fax transmission 7 4 SU 502 ...

Страница 151: ...8 Checking the transmission reception results ...

Страница 152: ......

Страница 153: ...king the transmission results How to check transmission results 1 Press the Status key 2 Press the key once to select TX RX RESULT and then press the Yes key 3 Press the and keys to display and check the desired transmission results In the transmission results screen TX indicates results for sent messages RX indicates re sults for received messages If the No C key is pressed twice while the transm...

Страница 154: ...8 Checking the transmission reception results 8 4 SU 502 ...

Страница 155: ...9 Operation error messages ...

Страница 156: ......

Страница 157: ...rk ad ministrator WRONG PASSWORD XXXX Server The password is incorrect so the machine could not log onto the server For a POP3 server check the setting for the functions on the E MAIL SETTING 2 menu p 3 22 Consult with the network ad ministrator RECEIVE WRONG DATA XXXX Server An e mail message that can not be printed by this machine was received For a file at tachment in a format other than TIFF F...

Страница 158: ...ory of the SMTP server has become full while sending an e mail message Consult with the network ad ministrator FTP SERVER ERROR While uploading scan data the data could not be correct ly uploaded to the FTP server Consult your network admin istrator for details MACHINE TROUBLE Some problem occurred in the machine Turn the machine off then on again If the error is still displayed contact your servi...

Страница 159: ...t they are support ed by the recipient s ter minal and then try sending the data again p 4 10 p 4 12 The document text was not inserted when the data was sent With some e mail appli cations if an e mail mes sage is received containing no text and only an attached file it may not be possible to open the attached file Therefore text should be inserted into the docu ment that is sent p 3 21 Problem C...

Страница 160: ... LAN cable is dam aged Replace the LAN cable The data is received but not printed An e mail message with data of an incompatible format attached or with no data was received Ask the sender to send a TIFF F file or text The memory is full Print saved documents and reduce the amount of memory that is used and then ask the sender to send the data again The same document is re ceived many times Since ...

Страница 161: ... set correctly p 3 16 Problem Cause Remedy Page A connection with Web Connection cannot be es tablished The IP address for the de vice is not specified cor rectly Specify the IP address p 3 11 The URL setting in the Web browser is incorrect In the Address box type the IP address of the specified device p 2 21 The settings in the web browser are incorrect Even though the device can be accessed cert...

Страница 162: ...cters remain in the window The operation differs de pending on the browser used Reload the browser win dow or rescan The number of digits in an input or display area and the number of characters that can be registered are different Depending on the brows er scroll within the input area If this is not possi ble this should not affect the actual setting opera tion although it may be a problem for di...

Страница 163: ...10 Appendix ...

Страница 164: ......

Страница 165: ...Cording method MH MR MMR JPEG For color and gray mode fixed at JPEG Network Ethernet LAN 10BASE T or 100BASE TX connection Specifications Communications protocols E mail transmission SMTP TCP IP E mail reception POP3 TCP IP Resolution Transmission 204 98 dpi 204 196 dpi Reception 204 98 dpi 204 196 dpi 204 391 dpi 200 100 dpi 200 200 dpi Data formats E mail format MIME Attached file format TIFF F ...

Страница 166: ...10 Appendix 10 4 SU 502 ...

Страница 167: ...11 Index ...

Страница 168: ......

Страница 169: ...bject 3 7 3 21 DHCP server 3 11 Direct fax transmission 2 7 7 3 Display 2 10 2 14 DNS 3 6 3 15 E E mail 2 3 4 3 E mail address 3 6 3 19 E mail settings 3 6 3 17 3 22 Encoding method 4 14 Entering and correcting text input 2 18 Entering text characters 2 15 Error indicator 2 10 F Fax key 2 10 Fax resolution 6 8 File destination 3 9 3 34 Forwarding fax documents 6 21 FTP configuration 3 9 FTP server...

Страница 170: ...eiving internet faxes 6 18 Reply address 3 8 Resolution 4 13 Resolution key 2 9 S Scan key 2 10 Scan mode 4 10 Scan settings 4 13 Scanned image size 4 12 Scanning to a server 5 4 Send procedures E mail 4 4 Sender name 3 6 3 18 Sending internet faxes 6 4 SMTP port no 3 7 3 20 SMTP server 2 8 3 6 3 19 SMTP timeout 3 7 3 20 Specifications 10 3 Speed dial 3 39 3 46 3 47 3 52 3 53 4 17 Speed dial key 2...

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