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1. No weight is displayed?
Check if the scale is powered up and started up. If not, please refer to the
Section “Preparation Before use”.
2. Why does the display read “Lo”?
Battery is running low. Replace the battery.
3. The message displays “Err 0”….
Initialization error. Step off the scale and wait until the scale automatically switches off.
Start the scale again by pressing lightly on the scale platform to re-initialize the scale.
The display shows “0000” and then turns off. The scale is ready for use again.
4. The message displays “Err 1”….
Instability error. Step off the scale and wait until the scale automatically switches off. Step
on the scale to repeat the measurement again, standing still while computation is in process.
5. The message displays “Err 2” when measuring…
Overload warning. Remove the weight immediately; otherwise, permanent damage to the scale
will occur.
6. The message displays “Err 3” when estimating body fat and body water values…
Measurement error. Impedance cannot be measured. Please make sure that you are standing still
on the scale and maintaining maximum contact between your feet and the metal contacts. If not,
please refer to “Operation” section. You may need to moisten your feet to improve the electri-
cal contact.
7. After I tried the corrective actions from Err 1 to Err 3, I still can’t solve the problem …
If Err 1 to Err 3 persists after following the corrective actions, remove and re-insert
battery after one minute.
8. I have tried all corrective actions, but still can’t solve the problem …
Please contact the Detecto Customer Service at 1-800-336-5282.
9. Why do I get a different body fat reading when I use a different brand of body fat scale?
Different body fat scales take estimations around different parts of the body and use different
mathematic algorithum to estimate the percentage of body fat. The best advice is not to make
comparisons from one device to another, but to use the same device each time to monitor any
change.
PROBLEM SOLVING AND QUESTIONS
