RXT-300 SmartWireless™
RXT-300 Wireless IM
Rev. 2.0
Page 33 of 41
6.0
Troubleshooting Guide
Power Problems
Probable Causes: Depleted battery/Low Charge, battery not seated properly.
Recharge or replace battery.
Reseat battery.
Transceiver not Responding
Probable Causes: Incorrect jumper settings on term board, incorrect wiring, connectors not seated properly.
Verify jumper settings are properly configured.
Verify transceiver wiring matches color coding on term board.
Verify connectors are seated correctly and not offset. Reseat connector is necessary.
Modbus™ Communication Problems
Probable Causes: Incorrect Modbus™ address, incorrect wiring.
Verify there are no duplicate Modbus™ addresses on the network.
Verify correct polarity on Modbus™ wiring.
Condensation Problems
Probable Causes: Loose cover on T-Outlet box, loose cover on transceiver housing, loose NPT connections to
condulet/j-box, expired condensation prevention packet.
Verify cover is tight on T-Outlet box and transceiver housing.
Verify all NPT connections are secure and tight.
Replace condensation prevention packet.
7.0
Warranty
Detcon, Inc., as the manufacturer, warrants under intended normal use each new Model RXT-300 wireless
transceiver to be free from defects in material and workmanship for a period of one year from the date of
shipment to the original purchaser. Should the transceiver fail to perform in accordance with published
specifications within the warranty period, return to Detcon, Inc. for necessary repair or replacement. All
warranties and service policies are FOB the Detcon facility located in The Woodlands, Texas.