POP-UP INSTALLATION PROCEDURE FOR WIDE SPREAD LAV
MAINTENANCE
INSTALLATION PROCEDURE
Design House is a registered
brand of DHI Corp.
Mequon, WI 53092
1-800-558-8700
TWO HANDLE
WIDE SPREAD
LAVATORY FAUCET
TROUBLE SHOOTING
PLASTIC
WASHER
PLASTIC
WASHER
METAL
WASHER
SQUARE
WASHER
RETAINING
NUT
COLLAR
(SOME
MODELS)
HANDLE
SHANK
COPPER
WATER
INLET
LIFT ROD
SPOUT
TYPE A
SPOUT
SHANK
Many of these parts come preassembled. These
exploded diagrams are to assist in trouble
shooting.
Your new Design House faucet is designed to give you years of trouble free performance. Keep it
looking new by cleaning it periodically with a soft cloth. Avoid abrasive cleaners, steel wool and harsh
chemicals that will dull the finish and void your warranty.
Brass finishes are polished, then protected with a lacquer coating to help prevent tarnishing. Clean
these surfaces only with a damp, soft cloth.
CONSUMER PROTECTION WARNING
Under the Safe Drinking Water Act, the U.S. Environmental Protection Agency restricts the amount of
lead used in brass and solder. Your new faucet is made in strict compliance with all government
standards. The materials used in the manufacture of this faucet are of industry standard quality and are
similar to other plumbing products having brass fittings.
To reduce the amount of lead in your drinking water, allow the water to run for a moment before filling
your glass and remember to always use cold water for drinking purposes.
1. Shut off hot and cold water supplies under sink. Plug sink drain with cloth to avoid losing small parts. Remove old faucet.
1. Remove stopper and unscrew
flange from pop-up assembly.
2. Insert pop-up drain body with mack
washer, plastic friction washer (not
included with plastic pop-ups) and
locknut through bottom of sink drain.
3. Apply silicone sealer to the
underside of the flange and screw it
to the top of the the pop-up drain
body. Unscrew the tail piece. Add
Teflon tape to the tail piece threads
and reattach.
4. Tighten locknut, making sure the
mack washer fits into drain hole. Insert
tail piece into waste drain tube and
tighten slip nut.
5. Insert stopper into the drain opening
in a removable or non-removable
position. Place pivot bushing inside of
pivot rod opening. Place pivot rod and
ball, and second bushing into opening.
Secure with retaining nut. Do not over
tighten.
6. Insert lift rod through rod strap.
Tighten with thumb screw.
7. Insert pivot rod
into the first spring
clip hole. Guide the
pivot rod through
one of the holes in
the rod strap and
secure in the second
spring clip hole.
8. Adjust the height
of the lift rod by
loosening the thumb
screw, positioning
the lift rod, and
tightly resetting the
thumb screw.
Problem
: Faucet leaks from under handle.
Cause
: Retainer nut is loose or o-ring on
cartridge is dirty or twisted.
Action
:
1. Move handle to OFF position. Remove the
handle by unscrewing handle screw.
2. Tighten the retainer nut by turning it
clockwise. Move the cartridge stem to the ON
position. The leak should stop around the
cartridge stem.
3. If the leak does not stop, shut off the water
supply. Remove the retainer nut by turning it
counter clockwise. Lift out the cartridge valve.
Inspect the o-rings. Clear debris, untwist, or
replace if necessary.
4. Replace the cartridge making sure the wings
fit well into the cuts in the faucet body. Tightly
screw the retainer nut onto the faucet body.
5. Reinstall the handle.
Problem
: Faucet leaks around aerator or has an
improper flow pattern.
Cause
: Aerator is incorrectly fitted or is dirty.
Action
:
1. Unscrew the aerator. Make sure all internal
parts are laying flat.
2. If there is debris, gently flush all parts inside.
3. Reinstall aerator.
Problem
: Water does not completely shut off.
Cause
: Rubber valve seat is dirty, stuck or broken.
Action
:
1. Determine which side (hot, cold or both) is
leaking by shutting off the cold water supply first. If
leaking persists, the problem is on the hot side.
Shut off the hot water supply to determine if both
sides have a problem.
2. Remove the handle on the problem side.
Loosen the retainer nut and lift out the cartridge
assembly.
3. Inspect the rubber valve seat in the faucet body.
Remove any debris. If the rubber seat is stuck
tightly in the water hole, push it gently with
fingertip so that it moves up and down smoothly.
The spring (with smaller end up) must be replaced
underneath the valve seat. If the valve seat is
worn or broken, replace it.
4. Replace the cartridge making sure the wings fit
well into the cuts in the faucet body. Tightly screw
the retainer nut onto the faucet body.
5. Reinstall the handle.
SILICONE
SEALER
TEFLON
TAPE
1
4
5
7,8
6
2
3
NON-
REMOVABLE
REMOVABLE
H
C
5. Remove aerator and turn
on water. Allow both hot and
cold water to run for at least
one minute to flush system of
any debris. Turn off and
replace aerator.
Your new Design House faucet will give you years of trouble free performance. Thank you for
choosing a Design House product for your home.
Please read all of these instructions carefully
before installing your new faucet.
Helpful tools to install this faucet:
IMPORTANT POINTS
When installing your new faucet, hand tighten the connector nuts, then use one wrench to
anchor the fitting and a second wrench to tighten the nut one additional turn. Connections that are
too tight will reduce the integrity of the system.
Wrap all threaded connections (except aerator thread in spout) with Teflon tape available from
your local hardware or plumbing supply store. Always wrap in a counter-clockwise direction.
SAFETY TIPS
ALWAYS
protect your eyes with safety glasses.
basin wrench
Teflon tape
(2) crescent wrenches
silicon sealer
flashlight
faucet supply tubes
Models
TYPE A: 528406, 528455, 527374
527036, 527879
TYPE B: 527093, 527101, 527358
527085, 526699, 526707, 526715
526723, 526947, 526954, 526962
528570
COUPLING
NUT (2)
NOSE
RISER (2)
DRAIN STOPPER
FLANGE
MACK WASHER
PLASTIC FRICTION
WASHER
LOCKNUT
TAIL PIECE
BUSHING
BUSHING
PIVOT ROD
& BALL
RETAINING
NUT
SPRING
CLIP
ROD
STRAP
PIVOT ROD
OPENING
POP-UP DRAIN
BODY
THUMB
SCREW
POP-UP INSTALLATION
EXPLODED PARTS
SHORT
LINE
COLD
HOT
HOT
COLD
2. Install the spout in
center hole. Secure with
washers and nut.
Attach T-connector to the
bottom of faucet shank.
DEPENDING ON
MODEL, FOLLOW
APPROPRIATE HANDLE
INSTALLATION AND
WATER LINE
CONNECTIONS IN
STEPS 3-4.
3A.
Remove handle from handle shank by
first removing indicator cap and unscrewing
handle or by removing set screw as pictured
in alternate handle. Insert handle shank
from underneath (make sure both plastic
washers, metal washer and retaining nut
are underneath as well) and secure by
tightening retaining nut and reattaching
handle.
3B. Install handles with shanks through
right and left sink holes. Make sure copper
water inlets are installed away from spout
hole. Hot inlet is labeled. Secure handles
with washers and nuts.
4A,4B. Make connections from spout to
handles using flexible hoses. Carefully
tighten and use care to not bend hoses. Bent
hoses will void the warranty. Connect water
inlets to hot and cold water lines using
coupling nuts and nose risers if necessary.
OR
OR
SQUARE
WASHER
PLASTIC
WASHER
RETAINING
NUT
T-CONNECTOR
FLEXIBLE
HOSE (X2)
SPRING
COLLAR
RUBBER VALVE
SEAT
RETAINER
NUT
CARTRIDGE
O-RING
INDICATOR CAP
HANDLE SCREW
HANDLE
RETAINING
NUT
HANDLE
SHANK
TYPE A
HANDLE
SHANK
TYPE B
2
3
A
3
B
5
4
A
4
B
ALTERNATE
HANDLE
6. Check for leaks. Correct by slightly tightening
connections.
