www.desatech.com
116237-01H
33
TROUbLEShOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol
-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
pOSSIBLE CAUSE
1. Gas leak.
See Warn-
ing statement at top of
page
2. Control valve defective
1. Foreign matter between
control valve and burner
2. Gas leak.
See Warn-
ing statement at top of
page
1. Debris around burner air
mixer
2. Improper vent configura-
tion
1. Air holes at burner inlet
blocked
2. B u r n e r f l a m e h o l e s
blocked
3. Improper venting or exces-
sive blockage
4. Excessive amounts of
embers and pan material
OBSERVED PROBLEM
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Glass soots
Dark residue on logs or inside
of fireplace
REMEDY
1. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 23)
2. Replace control valve
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see
Checking Gas Connec-
tions
, page 23)
1. Inspect opening at base of
burner to see that it is NOT
packed with any type of ma-
terial
2. Check vent configuration
specification (see
Venting
Installation Instructions
,
page 9)
1. Clean out air holes at burner
inlets. Periodically repeat as
needed
2. Remove blockage
3. Have vent system inspected,
including termination cap.
Remove any restrictions or
obstruction
4. Clear excess embers until a
minimum gap of 1/2" remains
under grate
