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111252-01E

For more information, visit www.desatech.com

For more information, visit www.desatech.com

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29

TROUBLESHOOTING

TROUBLESHOOTING

Note: 

All troubleshooting items are listed in

order of operation.

  

WARNING: Turn off heater and

let cool before servicing. Only a quali-
fied service person should service
and repair heater.

 CAUTION: Never use a wire,

needle, or similar object to
clean pilot. This can damage
pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment

shutoff valve closed

2. Gas control knob not in PILOT position
3. Gas control knob not pressed in while

in PILOT position

4. Air in gas lines when installed

5.  Depleted gas supply (propane/LP models

only)

6. Pilot is clogged

7. Gas regulator setting is not correct

1. Gas control knob not fully pressed in
2. Gas control knob not pressed in long

enough

3. Equipment shutoff valve not fully open
4. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged
7. Control valve damaged

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor. Nut

is located behind the mounting bracket

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly

1. Turn on gas supply or open equipment

shutoff valve

2. Turn gas control knob to PILOT position
3. Press in gas control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5.  Contact local propane/LP gas company

6. Clean pilot (see 

Cleaning and Mainte-

nance, 

page 28) or replace pilot assembly

7. Replace gas control

1. Press in gas control knob fully
2. After pilot lights, keep gas control knob

pressed in 30 seconds

3. Fully open equipment shutoff valve
4. A) Contact local natural or propane/LP

gas company
B) Clean pilot (see 

Cleaning and

Maintenance, 

page 28) or replace pi-

lot assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace pilot assembly
7. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at pilot

When ignitor button is pressed, there is
spark at pilot but no ignition

Pilot lights but flame goes out when control
knob is released

Note:

 For additional help, visit DESA’s

technical service web site at

www.desatech.com

.

Содержание VV36NC1 SERIES

Страница 1: ...for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases unless a certified kit is used WARNING If the information in this manual is not fo...

Страница 2: ...CODES 3 PRODUCT IDENTIFICATION 3 PRODUCT FEATURES 4 PRE INSTALLATION PREPARATION 4 LOCATION OF TERMINATION CAP 6 VENTING INSTALLATION INSTRUCTIONS 7 FIREPLACE INSTALLATION 16 OPERATING FIREPLACE 25 IN...

Страница 3: ...gasoline and other flammable vapor and liquids Do not run fireplace where these are used or stored Do not place items such as clothing or decorations on or around fireplace 12 Do not use this fireplac...

Страница 4: ...ocation for your fireplace and termination cap When deciding the location of your fireplace follow these rules Do not connect this fireplace venting to a chimney flue serving a separate solid fuel bur...

Страница 5: ...ight above the fireplace Note Noncombustible mantels may discolor PRE INSTALLATION PREPARATION Continued NOTICE This fireplace is intended for use as supple mental heat Use this fireplace along with y...

Страница 6: ...nlet 72 inches 182 9cm minimum L clearance above paved side walk or a paved driveway located on public property 84 inches 213 3cm minimum M clearance under veranda porch deck 12 inches 30 5cm minimum...

Страница 7: ...or offsetting Always use wall firestops when penetrating walls and firestops when penetrating ceilings or attic spaces Install horizontal venting with a 1 4 rise for every 12 of run toward the termina...

Страница 8: ...f adjacent pipes Push pipe sec tions together and twist one section clockwise approximately one quarter turn until the sections are fully locked see Figure 8 Note Horizontal runs of vent must be suppo...

Страница 9: ...standoff Bolt the vent cap to the stand off Apply non hardening mastic around outside edge of stand off Position the standoff cap assembly in the center of the 10 3 4 square hole and attach to exteri...

Страница 10: ...ard the termination Figure 13 Typical Horizontal Termination Cap Mounting with Additional Siding Standoff Installed Siding Standoff Screws High Wind Termination Apply Mastic to Outside Edge of Standof...

Страница 11: ...l rise on building exterior Any installation using snorkel termination to achieve one foot above ground Snorkel terminations are available for installations requiring a vertical rise on the exterior o...

Страница 12: ...ce Venting with Two 90 Elbows Vertical V Horizontal H1 Horizontal H1 Horizontal H2 5 min 2 max 6 max 6 min 4 max 12 max 7 min 6 max 18 max 8 min 8 max 20 max 20 max 8 max 20 max Figure 17 Horizontal T...

Страница 13: ...om install firestop above framed hole 2 Assemble the desired lengths of pipe and elbows necessary to reach from the fireplace flue up through the firestop Be sure all pipe and elbow connections are fu...

Страница 14: ...Elbow Vertical V Horizontal H 5 min 2 max 6 min 4 max 7 min 6 max 8 min 8 max 20 max 8 max Figure 22 Vertical Venting Configuration Using One 90 Elbow Vertical Round High Wind Termination Shown Note...

Страница 15: ...e Installation Parts Lists for Venting Kits and Components PARTS LISTS FOR VENTING KITS AND COMPONENTS DESA 5 8 Pipe Vent Kits Number Description P58 6 6 Section Double Wall Pipe Galvanized P58 12 12...

Страница 16: ...e 25 Blower Model BK Magnetic Strips Exhaust Port Screw Green Ground Wire Spade Terminals Figure 26 Attaching Speed Control to Firebox Speed Control Control Shaft Locknut Control Knob Switch Bracket B...

Страница 17: ...disc positioned up near the fireplace bottom The thermodisc must be oriented near the fireplace bottom as shown in Figure 28 in order to sense temperature and properly operate The blower will be held...

Страница 18: ...ation The main gas valve is for turning on or shutting off the gas to the appliance Checkyourbuildingcodesforanyspecialrequirementsforlocating equipment shutoff valve to fireplaces Apply pipe joint se...

Страница 19: ...line provided by installer from equipment shutoff valve to fireplace Route flexible gas supply line through one of the access holes on side of fireplace 3 Attach flexible gas line from gas supply to...

Страница 20: ...ections 1 Open equipment shutoff valve see Figure 33 2 Open propane LP supply tank valve for propane LP fireplace or main gas valve located on or near gas meter for natural gas fireplace 3 Make sure c...

Страница 21: ...valve see Figure 38 7 Replace the switch bracket INSTALLING OPTIONAL WIRELESS HAND HELD REMOTE CONTROL C GHRCB AND C GHRCTB SERIES NOTICE Use only alkaline batteries not included Figure 37 Attaching A...

Страница 22: ...ng glass door or louvers Spring Latch Hinge Removing Glass Doors If replacement of glass is necessary the entire assembly glass and frame must be replaced If glass is broken wear gloves and tape the r...

Страница 23: ...oor steps 1 and 2 on page 22 3 If installing brick liner in new fireplace go to step 4 If install ing brick liner in an existing fireplace carefully remove logs lava rock and ember material 4 Remove t...

Страница 24: ...tructions for fireplace model numbers 1 Place log 1 base log onto pin on left front side of grate as shown in Figure 45 2 Restleftsideoflog 2 frontlog ontotopoflog 1 Placerightside oflogontosecondpinl...

Страница 25: ...n gas control knob clockwise to the PILOT po sition 2 Set selector switch in the OFF position MANUAL LIGHTING PROCEDURE 1 Remove glass door see Removing Replacing Glass Door page 22 2 Follow steps 1 t...

Страница 26: ...grademodedisplay carefullypressthe C Fmodebuttonwiththeendofapapercliporsimilarbluntobject Manual Mode 1 Press the POWER and LOCK buttons together to turn on the hand held remote control 2 Press the M...

Страница 27: ...3 8 to 1 2 Auto Shutoff Feature 1 If the average room temperature exceeds 82 degrees Fahr enheit 28 degrees Centigrade the hand held remote con trol will perform a safety override and shut the firepla...

Страница 28: ...ass Do not remove if glass is hot Keep children and pets away from glass WARNING Donotoperatefireplacewiththeglass door removed cracked or broken WARNING Turn off fireplace and let cool before cleanin...

Страница 29: ...y or partially clogged pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any me...

Страница 30: ...burner until air is removed from line Have gas line checked by local pro pane LP or natural gas company 3 Clean burner see Cleaning and Mainte nance page 28 or replace burner orifice 1 Adjust the log...

Страница 31: ...BLEM Fireplace produces unwanted odors Fireplace shuts off in use Gas odor even when control knob is in OFF position Gas odor during combustion Dark residue on logs or inside of fireplace REMEDY 1 Loc...

Страница 32: ...PARTS BREAKDOWN Models V V36N B V V36P B VV36NC1 VV36PC1 VV36NSC1 VV36PSC1 VV36PHC1 VV36NHC1 and CHDV36NR C ILLUSTRATED PARTS BREAKDOWN MODELS V V36N B V V36P B VV36NC1 VV36PC1 VV36NSC1 VV36PSC1 VV36P...

Страница 33: ...991 01 111217 01 Rear Refractory Brick Panel 1 12 ___ 110990 02 111216 02 110990 01 111216 01 Right Refractory Brick Panel 1 13 108076 01 108076 01 108076 01 108076 01 108076 01 Burner Base Gasket 1 1...

Страница 34: ...11 12 13 14 15 16 17 1 21 19 20 18 ILLUSTRATED PARTS BREAKDOWN BURNER ASSEMBLY FOR MODELS V V36N B V V36P B VV36NC1 VV36PC1 VV36NSC1 VV36PSC1 VV36PHC1 VV36NHC1 AND CHDV36NR C ILLUSTRATED PARTS BREAKD...

Страница 35: ...Fitting 1 11 14554 Tubing Assembly 1 12 14500 Brass Fitting 1 13 14389 Millivolt Valve Natural Gas 1 14390 Millivolt Valve Propane LP Gas 1 14 14253 Flexible Gas Line 1 15 11107 Screw 10 32 x 1 4 PPH...

Страница 36: ...its only You may feel your gas pressure is too low If so contact your local gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact...

Страница 37: ...Completed College Completed Graduate School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35...

Страница 38: ...111252 01E For more information visit www desatech com For more information visit www desatech com 38 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 Postage Required TAPE TAPE...

Страница 39: ...ES LOUVER TRIM KIT Rolled Louvers Only Not Shown LT36B Rolled Louver Trim Kit Brushed Brass LT36P Rolled Louver Trim Kit Platinum LT36PB Rolled Louver Trim Kit Polished Brass DEFLECTION HOODS Not Show...

Страница 40: ...ansportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE...

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