www.desatech.com
117437-01D
8
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1..Turning. gas. control. knob.
to.HI.position.when.burner.
is.cold
..Air.in.gas.line
3..Dirty. or. partially. clogged.
burner orifice
1..Flame. impingement. on.
logs
..Debris. around. burner. air.
mixer
1..Metal. expanding. while.
heating. or. contracting.
while.cooling
1..Battery.is.not.installed.or.
battery.is.power.is.low
1..High.or.gusting.winds
..Low.line.pressure
3..Pilot.is.partially.clogged
4..Improper.or.restricted.vent-
ing
5. Clogged burner tube,
blocked orifice or improper
burner air adjustment
6..Bad.thermopile.or.thermo-
couple
7..Vent. cap. improperly. in-
stalled.or.blocked
OBSERVED PROBLEM
Heat. produces. a. whistling.
noise.when.burner.is.lit
Glass.soots
Fireplace.produces.a.clicking/
ticking noise just after burners
are.lit.or.shut.off
Remote.does.not.function
Fireplace.shuts.off.in.use.
Burner backfiring during com-
bustion
REMEDY
1..Turn.gas.control.knob.to.LO.
position.and.let.warm.up.for.
a.minute
..Operate. burner. until. air. is.
removed. from. line.. Have.
gas.line.checked.by.pro.
pane/LP. or. natural. gas.
company
3..Clean.burner.(see.
Cleaning
and Maintenance
, page 24)
or replace burner orifice
1. Adjust the log set so the
flame does equipment shut-
off.valve
..Inspect.the.opening.at.the.
base. of. the. burner. to. see.
that. it. is. not. packed. with.
any.type.of.material
1..This. is. normal.. If. noise. is.
excessive, contact qualified
service.person
1..Replace. 9-volt. batteries. in.
receiver.and.remote.control
1..Fireplace.has.been.tested.for.
up. to. 40. mph. winds.. How-
ever, extreme conditions
may. occur.. See.
Lighting
Instructions
, page 20 or 21
..Check.local.propane/LP.or.
natural.gas.company
3..Clean. pilot. (see.
Cleaning
and Maintenance
, page
4)
4..Locate.and.correct.all.vent.
conditions.(see.
Checking for
Proper Venting
, page 10)
5..Clean. burner. tube. and.
orifice, adjust air shutter
(see.
Inspecting Burners
,
page.3)
6..Replace. faulty. compo-
nents
7..Check. for. proper. installa-
tion. or. remove. debris. or.
blockage
