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116226-01B

TROUBLESHOOTING

Note:

All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before

servicing. Only a qualiﬁed service person should

service and repair heater.

CAUTION: Never use a wire, needle or similar

object to clean pilot. This can damage pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor

cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment

shutoff valve closed

2. Gas control knob not in PILOT position

3. Gas control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/LP models

only)

6. Pilot is clogged

7. Gas regulator setting is not correct

1. Gas control knob not fully pressed in

2. Gas control knob not pressed in long

enough

3. Equipment shutoff valve not fully

open

4. Pilot ﬂame not touching thermocouple,

which allows thermocouple to cool,

causing pilot ﬂame to go out. This prob-

lem could be caused by one or both of

the following:

A) Low gas pressure

B) Dirty or partially clogged pilot

5. Thermocouple connection loose at con-

trol valve

6. Thermocouple damaged

7. Control valve damaged

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor. Nut is

located behind the mounting bracket

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Tighten electrode. Replace if necessary

1. Turn on gas supply or open equipment

shutoff valve

2. Turn gas control knob to PILOT position

3. Press in gas control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is

removed

5. Contact local propane/LP gas company

6. Clean pilot (see

Cleaning and Maintenance,

page 27) or replace pilot assembly

7. Replace gas regulator

1. Press in gas control knob fully

2. After pilot lights, keep gas control knob

pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local natural or propane/LP

gas company

B) Clean pilot (see

Cleaning and

Maintenance,

page 27) or replace pilot

assembly

5. Hand tighten until snug, then tighten

1/4 turn more

6. Replace pilot assembly

7. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed, there is no

spark at pilot

When ignitor button is pressed, there is spark

at pilot but no ignition

Pilot lights but ﬂame goes out when control

knob is released

TROUBLESHOOTING

Содержание KC36N SERIES

Страница 1: ...only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases unless a certi ed kit is used WARNING If the information in this manual is no...

Страница 2: ...d on the rating plate This appliance is not convertible for use with other gases unless a certi ed kit is used 2 For propane LP replace do not place propane LP supply tank s inside any structure Locat...

Страница 3: ...replace inspected annually by a quali ed service person 9 You must keep control compartments burners and circulating air passages clean More frequent cleaning may be needed due to excessive lint and...

Страница 4: ...nation cap When deciding the location of your replace follow these rules Do not connect this replace venting to a chimney ue serving a separate solid fuel burning replace or appliance Due to high temp...

Страница 5: ...e In the event of a power outage you can use this replace as a heat source FRAMING AND FINISHING Figure4showstypicalframingofthis replace Figure5showsfram ing for corner installation All minimum clear...

Страница 6: ...earance above paved side walk or a paved driveway located on public property 84 inches 213 3cm minimum M clearance under veranda porch deck 12 inches 30 5cm minimum N clearance above a roof shall exte...

Страница 7: ...ith a 1 4 rise for every 12 of run toward the termination WARNING Read all instructions completely and thoroughly before attempting installation Failure to do so could result in serious injury propert...

Страница 8: ...one section clockwise approxi mately one quarter turn until the sections are fully locked see Figure 8 Note Horizontal runs of vent must be supported every three feet Use wall straps for this purpose...

Страница 9: ...Apply non hardening mastic around outside edge of standoff Position the standoff cap assembly in the center of the 10 3 4 square hole and attach to exterior wall with wood screws provided see Figure 1...

Страница 10: ...seal termination cap to vent pipe Cap must be removable for vent inspection and maintenance Figure 13 Typical Horizontal Termination Cap Mounting with Additional Siding Standoff Installed Siding Stand...

Страница 11: ...n using snorkel termination to achieve one foot above ground Snorkel terminations are available for installations requiring a vertical rise on the exterior of the building If install ing snorkel termi...

Страница 12: ...al V Horizontal H1 Horizontal H1 Horizontal H2 5 min 2 max 6 max 6 min 4 max 12 max 7 min 6 max 18 max 8 min 8 max 20 max 20 max 8 max 20 max Figure 17 Horizontal Termination Con guration for Venting...

Страница 13: ...hole 2 Assemble the desired lengths of pipe and elbows necessary to reach from the replace ue up through the restop Be sure all pipe and elbow connections are fully twist locked see Figure 8 page 8 3...

Страница 14: ...l H 5 min 2 max 6 min 4 max 7 min 6 max 8 min 8 max 20 max 8 max Figure 22 Vertical Venting Con guration Using One 90 Elbow Vertical Round High Wind Termination Shown Note Install restrictor into inne...

Страница 15: ...lace at an elevation above 2000 feet in the USA you may need to decrease the input rating by changing the existing burner ori ce to a smaller size Reduce input 4 for each 1000 feet above sea level Che...

Страница 16: ...Galvanized P58 12 12 Section Double Wall Pipe Galvanized P58 24 24 Section Double Wall Pipe Galvanized P58 36 36 Section Double Wall Pipe Galvanized P58 48 48 Section Double Wall Pipe Galvanized PA58...

Страница 17: ...Off Figure 27 Location of Wiring Diagram Decal Model May Vary From Illustration Wiring Diagram Decal 12 in Front of Blower FIREPLACE INSTALLATION Continued Thermodisc Figure 28 Blower Model BKT Air Fl...

Страница 18: ...g down as shown in Figure 30 Pointing the vent down protects it from freezing rain or sleet Figure 30 External Regulator with Vent Pointing Down Propane LP Only Propane LP Supply Tank External Regulat...

Страница 19: ...oint Sediment Trap Drip Leg Natural From Gas Meter 5 5 W C to 10 5 W C Pressure Propane LP From External Regulator 11 W C to 14 W C Pressure TheCSAdesign certi edequipmentshutoffvalvemaybesupplied wit...

Страница 20: ...oints Bubbles forming show a leak Correct all leaks at once Pressure Testing Fireplace Gas Connections 1 Open equipment shutoff valve see Figure 33 2 Open propane LP supply tank valve for propane LP r...

Страница 21: ...ttach terminal wires to a 9 volt alkaline battery not included Place battery into the battery housing 3 Replace battery cover onto remote control unit Figure 39 Installing Alkaline Battery in Hand Hel...

Страница 22: ...or Cont Installing Lava Rock and Glowing Embers INSTALLING LAVA ROCK AND GLOWING EMBERS It is very important to keep logs exactly as installed Do not modify logs Only use log set designed for this rep...

Страница 23: ...as including near the oor If you smell gas STOP Follow B in the safety information above If you don t smell gas go to the next step 6 The pilot is located by the main burner and should not require acc...

Страница 24: ...witch in the OFF position to prevent draining battery 3 Turn off all electrical power to the appliance if service is to be performed 4 Push in gas control knob slightly and turn clockwise to OFF 5 Clo...

Страница 25: ...the replace Note Do not leave the hand held remote in the AUTO mode close to the replace The radiant heat from the replace will turn off the replace Ideally place the hand held remote in the center of...

Страница 26: ...ace off adjust thermostat to the lowest set ting and turn the gas control knob back to PILOT The pilot will remain lit IMPORTANT To turn the pilot off turn the gas control knob on the heater to the OF...

Страница 27: ...broken glass Do not remove if glass is hot Keep children and pets away from glass If glass has been broken carefully remove glass door see Remov ing Replacing Glass Door page 21 Vacuum all glass piec...

Страница 28: ...ially clogged pilot 5 Thermocouple connection loose at con trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tu...

Страница 29: ...e gas line checked by local propane LP or natural gas company 3 Clean burner see Cleaning and Main tenance page 27 or replace burner ori ce 1 Inspect the opening at the base of the burner to see that...

Страница 30: ...ERVED PROBLEM Fireplace produces unwanted odors Fireplace shuts off in use Gas odor even when control knob is in OFF position Gas odor during combustion Dark residue on logs or inside of replace REMED...

Страница 31: ...operation or troubleshooting If so contact DESA s Customer Service Depart ment at 1 866 672 6040 When calling please have your model and serial numbers of your heater ready You can also visit DESA s t...

Страница 32: ...com 116226 01B 32 ILLUSTRATED PARTS BREAKDOWN Models KC36N VKC36N KC36P and VKC36P ILLUSTRATED PARTS BREAKDOWN MODELS KC36N VKC36N KC36P AND VKC36P 6 7 20 17 18 13 2 12 19 8 1 4 11 9 14 3 16 5 15 10...

Страница 33: ...below see below Left Refractory Brick Panel 1 12 see below see below Rear Refractory Brick Panel 1 13 see below see below Right Refractory Brick Panel 1 14 108719 01 108719 01 Screen Rod 1 15 12105 1...

Страница 34: ...7 15 10 12 1 12 2 3 13 9 11 21 22 TPTH TP TH 6 12 14 18 17 17 18 19 20 16 14 8 4 5 ILLUSTRATED PARTS BREAKDOWN BURNER ASSEMBLY FOR MODELS KC36N VKC36N KC36P AND VKC36P ILLUSTRATED PARTS BREAKDOWN Mod...

Страница 35: ...32 x 1 4 Zinc 4 6 Firebox Bottom 1 7 11102 Screw 8 32 x 3 8 Zinc 2 8 116572 01 Tubing Assembly 1 9 111288 02 Flex Gas Line 1 10 108084 02 Pilot Assembly Natural Gas 1 108084 03 Pilot Assembly Propane...

Страница 36: ...Rolled Louver Trim Kit Brushed Brass LT36P Rolled Louver Trim Kit Platinum LT36PB Rolled Louver Trim Kit Polished Brass DEFLECTION HOODS Not Shown HD36 Hood Black 2 Brow PERIMETER TRIM KIT Not Shown P...

Страница 37: ...te School 13 Age of Purchaser Under 20 20 29 30 39 40 49 50 59 60 or Over 14 Buyer s total annual household income Under 15 000 15 000 to 19 999 20 000 to 34 999 35 000 to 49 999 50 000 to 74 999 75 0...

Страница 38: ...www desatech com 116226 01B 38 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 Postage Required TAPE TAPE...

Страница 39: ...______________________ ________________________________________________________________________________________________ ________________________________________________________________________________...

Страница 40: ...ted to repairing a defective heater will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDE...

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