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Note:

 Use only original replacement parts. This will protect your warranty cover-

age for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replace-
ment part(s), call DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).

When calling DESA International, have ready

• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replace-
ment part(s), either contact your nearest Parts Central (see Below) or call DESA
International’s Parts Department at 1-800-972-7879 for referral information.

When calling DESA International, have ready

• model number of your heater
• the replacement part number

REPLACEMENT

PARTS

These Parts Centrals are privately owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.
When calling a Parts Central, ask for the Parts Department.

Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
203-248-7553
Parts Department

Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951

FBD
P O Box 1096
Franklin, KY 42134
502-586-1922
1-800-654-8534

Four Flags Power Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only

Master Service Center
1184 Wilson NW
Walker, MI 49504
616-791-4760
1-800-446-1446

Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911

East Coast Energy
Products
833 Broadway
W. Long Branch, NJ
07764
908-870-8809
1-800-755-8809

Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
1-800-922-0724

Albany Ladder
1586-90 Central Avenue
Albany, NY 12205
NY, MA, VT
518-869-5335
1-800-354-7368

Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
513-258-3721
OH 1-800-762-3426

Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
215-696-2670
1-800-368-0803

LA Porte’s Parts &
Service
2444 N. 5th Street
Hartsville, SC 29550
803-332-0191
Parts Department

Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
803-879-3009
1-800-845-5301

PARTS

CENTRAL

Содержание Comfort Glow CGD3924NR

Страница 1: ...tion and operational procedures For assistance or additional information consult a qualified installer service agency or the gas supplier WARNING This gas log set is for instal lation in a masonry sol...

Страница 2: ...titudes Natural Gas Natural gas is odorless An odor making agent is added to the gas The odor helpsyoudetectagasleak However theodoraddedtothegascanfade Gasmaybepresent even though no odor exists Make...

Страница 3: ...ydraftsthatalterburnerflamepatterns Ceiling fans may create drafts that alter burner flame patterns Altered burner patterns can cause sooting 10 Do not use a blower insert heat exchanger insert or oth...

Страница 4: ...of vent free heaters You can operate heater as a vented product by opening flue damper Safety Pilot This heater has a pilot with an Oxygen Depletion Sensor Shutoff System ODS The ODS pilot is a requir...

Страница 5: ...iances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are consid ered a part of the unconfined spac...

Страница 6: ...heater ___________________ Btu Hr Gas fireplace logs ___________________ Btu Hr Other gas appliances ___________________ Btu Hr Total ___________________ Btu Hr Example Gas water heater 40 000 Btu Hr...

Страница 7: ...d size of ventilation grills or ducts WARNING Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in both spaces...

Страница 8: ...the front top or sides of the heater in high traffic areas in windy or drafty areas CAUTION This heater creates warm air currents These currents move heat to wall surfaces next to heater Installing he...

Страница 9: ...e Minimum Wall and Ceiling Clearances see Figure 4 A Clearances from the side of the fireplace opening to any combustible wall should not be less than 16 inches B Clearances from the top of the firepl...

Страница 10: ...combus tible material is less than 12 you must install the fireplace hood accessory 24 and 30 models only See chart below and Figure 5 for minimum clearances IMPORTANT If you cannot meet these minimu...

Страница 11: ...en Figure 6 Minimum Mantel Clearances Without Using Hood Minimum Non Combustible Material Minimum Non Combustible Material Height Distances to Underside of Mantel Top of Fireplace Opening Underside of...

Страница 12: ...on the floor level you must maintain the minimum distance of 14 to combustibles see Figure 8 B If combustible materials are less than 14 to the fireplace you must install appliance at least 5 above th...

Страница 13: ...e Figure 11 page 14 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks 5 Remove heater base from fireplace 6 Drill holes at marked locations using 3 16 masonry dr...

Страница 14: ...43 INSTALLING Continued Masonry Screw Mounting Flanges Flexible Gas Hose if allowed by local codes Figure 10 Attaching Flexible Gas Hose to Heater Fitting Figure 11 Attaching Base Assembly to Fireplac...

Страница 15: ...volume to heater If pipe is too small undue loss of pressure will occur Installation must include a manual shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook u...

Страница 16: ...um inlet pressure for purpose of input adjustment INSTALLING Continued WARNING Never use an open flame to check for a leak Apply a mixture of liquid soap and water to all joints Bubbles forming show a...

Страница 17: ...4 Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak 4 Correct all leaks at once Pressure Testing Heater Gas Connections 1 Open manual shutoff valve see Figure 13 2 Open...

Страница 18: ...he cutout on the right of the middle log should fit over the burner see Figure 16 Make sure the front of the middle log is resting on the tabs of the grate base and the cutout area is centered over th...

Страница 19: ...any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water LIGH...

Страница 20: ...d to the front burner If needed keep pressing ignitor button until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made li...

Страница 21: ...N OFF REMOTE O F F PILO T O N L O IH Remote Selector Switch in Remote Position Control Knob in On Position Flame Adjustment Knob 1 After lighting let pilot flame burn for about one minute Turn control...

Страница 22: ...MANUAL mode press the OFF button If operating in the auto mode press the manual button then press the OFF button The pilot will remain lit IMPORTANT To turn the pilot off manually turn the control kn...

Страница 23: ...DS pilot unit POSSIBLE CAUSE 1 Ignitor electrode not con nected to ignitor cable 2 Ignitor cable pinched or wet 3 Piezo ignitor nut is loose 4 Broken ignitor cable 5 Bad piezo ignitor 6 Ignitor electr...

Страница 24: ...thermocouple 7 Replace control valve OBSERVED PROBLEM When ignitor button is pressed there is spark at ODS pilot but no ignition ODS pilot lights but flame goes out when control knob is released POSSI...

Страница 25: ...p after a few hours of operation 1 Refer to Air for Com bustion and Ventilation requirements page 5 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is remove...

Страница 26: ...clicking ticking noise just after burner is lit or shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during comb...

Страница 27: ...et Gas Pressure in of water Maximum 10 5 Shipping Weight 30 lbs When gas pressure is too low pilot will not stay lit burners will have delayed ignition heater will not produce specified heat When gas...

Страница 28: ...original replacement parts and accessories When calling a Parts Central ask for the Parts Department Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 1 800 397 7553 203 248 7553 Parts Department...

Страница 29: ...can also write to the address listed on the back page of this manual MANUAL SHUTOFF VALVE GA5010 Manual shutoff valve with 1 8 NPT tap Fits 1 2 NPT pipe BLACK FIREPLACE HOOD GA6050 Helps deflect heat...

Страница 30: ...PARTS BREAKDOWN CGD3924NR 7 16 16 17 25 16 3 2 1 4 11 21 10 9 12 15 8 19 18 20 6 14 5 13 27 26 26 REM OTE OFF ON 22 23 24 O F F P I L O T O N H I L O O F F P I L O T O N H I L O AU TO MA N OF F ST AT...

Страница 31: ...er 1 13 099387 12 Pilot Tube Valve to regulator 1 14 103781 01 Gas Control Valve 1 15 103345 01 Lower Bracket 1 16 M11084 38 Screw 8 x 38 7 17 102775 06CK Painted Base Assembly 1 18 098271 07 Ignitor...

Страница 32: ...ll such other costs related to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHE PRODUCT THIS EXPRESS WARRANTY...

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