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OWNER’S MANUAL
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting. If
so, contact DESA International’s Technical
Service Department at 1-800-323-5190.
You can also visit DESA International’s
technical service web site at
www.desatech.com.
SERVICING THE
ENGINE
Honda parts and services should be handled
by your nearest authorized engine service
firm. Check the yellow pages of your tele-
phone directory under the listing:
Engines Gasoline, Honda
ACCESSORIES
Heavy-Duty Wheel Kit – PA2020
For Model RGH5500A
Wheelbarrow-style wheel kit. Makes gen-
erator easy for one person to move.
This kit includes:
• Large 12-inch wheels for easy rolling
• Powder coated tubing and plated hard-
ware for long life
• Long handles with thick grips for greater
comfort and control
Complete installation instructions included.
Automatic Idle Kit – PA2010
For Model RGH5500A
Automatically reduces engine speed when
no power is being used. Reduces fuel con-
sumption and engine noise. Increases en-
gine life.
Complete installation and operation instruc-
tions included.
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they cannot supply original replacement
part(s), either contact your nearest Parts
Central or call DESA International’s Tech-
nical Service Department at 1-800-323-5190.
When calling DESA International, have
ready
• your name
• your address
• model and serial number of your generator
• how generator is malfunctioning
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product.
If they cannot supply original replacement
part(s), either contact your nearest Parts
Central or call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.
When calling DESA International, have
ready
• model number of your generator
• the replacement part number
PARTS CENTRALS
These Parts Centrals are privately owned
businesses. They have agreed to support our
customer’s needs by providing original re-
placement parts and accessories.
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
203-248-7553
Parts Company of America
1657 Shermer Road
Northbrook, IL 60062
1-800-323-0620
708-498-5900
Portable Heater Parts
342 N. County Road 400 East
Valparaiso, IN 46383
1-800-362-6951
219-462-7441
[email protected]
[email protected]
F B D
1349 Adams Street
Bowling Green, KY 42103
270-846-1199
1-800-654-8534
Fax: 1-800-846-0090
[email protected]
Master Parts Dist.
1251 Mound Ave. NW
Grand Rapids, MI 49504-2672
1-800-446-1446
616-791-0505
Fax: 616-791-8270
www.nbmc.com
Laportes Parts & Service
2444 N 5th Street
Hartsville, SC 29550
803-332-0191
MTA Distributors
555 Hickory Hills Blvd.
Nashville, TN 37189-9244
1-800-264-0225
615-299-8777
www.mtadistributors.com
Tuco Industrial Products
5223 18th Street SW
Lynwood, WA 98037-4506
425-743-9533
1-800-735-1268
Fax: 425-742-0218
www.tucoheat.com
