Shenzhen Dericam Technology Co., Ltd. User Manual V1.0.7
Email:
Website:
www.dericam.com
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6.3 Forgotten the username or password of the camera.
Here have a hard reset button in the camera. Please press and hold the reset button for 5-10
seconds. Upon releasing the reset button, the camera will reboot automatically and the username
and password will be restored to the factory default settings.
Default username:
admin
Default password:
admin
Note:
The password is case sensitive.
6.4 Could not record videos or snap pictures in IE 11 for Windows
10 OS.
Because the security limitation of IE 11 and windows, you could not enable the recording/snap
path to store. Please run your web browser as administrator authority, and set an available file
path to save your recordings and pictures. Then they will work in your computer.
6.5 Camera could not connect the wireless network by Wi-Fi.
1. Please go to the CONFIG->Network->Wireless page through web browser, here is a check
button, you can check whether your Wi-Fi settings are right or not by this button. If your settings
are correct, it will show you success.
2. Please make sure these special characters did not be included in your Wi-Fi password, such
as & = ‟‟ \.
3. The camera only support 2.4G Wi-Fi, did not support 5G. Please make sure you did not set
the 5G Wi-Fi configuration to the camera.
4. Please make sure you have enabled the wireless.
5. Please make sure your Wi-Fi password is correct, you can display the password by click the