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                                        HD2000 IP User Manual

 

Copyright © 2015 

SAS HENRI DEPAEPE

                                                                          Page 50 of 52 

9.

  SOFTWARE UPGRADE 

To upgrade software, HD2000IP can be configured with a TFTP server where the new code image 
is located. The TFTP upgrade can work in either static IP or DHCP mode using private or public 
IP address. It is recommended to set the TFTP server address in either a public IP address or on the 
same LAN with the HD2000IP. 

There are two ways to set up the TFTP server to upgrade the firmware, namely through voice 
menu prompt or via the HD2000IP’s Web configuration interface. To configure the TFTP server 
via voice prompt, follow section 8.1, once set up the TFTP IP address, power cycle the HD2000IP, 
the firmware will be fetched once the HD2000IP boots up. 

To configure the TFTP server via the Web configuration interface, open up your browser to point 
at the IP address of the HD2000IP. Input the admin password to enter the configuration screen. 
From there, enter the TFTP server address in the designated field towards the bottom of the 
configuration screen. 

Once the TFTP server is configured, please power cycle the HD2000IP. 

TFTP process may take as long as 1 to 2 minutes over the Internet, or just 20+ seconds if it is 
performed on a LAN. Users are recommended to conduct TFTP upgrade in a controlled LAN 
environment if possible. For those who do not have a local TFTP server, DEPAEPE provides a 
NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Service 
section of DEPAEPE’s Web site to obtain this TFTP server’s IP address. 

NOTES: 

When DEPAEPE IP Phone boot up, it will send TFTP or HTTP request to download configuration 
files, there are two configuration files, one is “cfg.txt” and the other is “cfg001fc1xxxxxx”, where 
“001fc1xxxxxx” is the MAC address of the HD2000IP . These two files are for initial 
automatically provisioning purpose only, for normal TFTP or HTTP firmware upgrade, the 
following error messages in a TFTP or HTTP server log can be ignored. 

 

 

 

 

 

 

 

 

 

 

 

Содержание HD 2000 series

Страница 1: ...Version V2 0 HD2000 IP Phone User Manual Made in France SAS HENRI DEPAEPE http www depaepe com...

Страница 2: ...1 Receiving Calls 15 7 4 PHONE FUNCTIONS DURING A PHONE CALL keypad models only 15 7 4 1 Call Hold 15 7 4 2 Call Waiting and Call Flashing 15 7 4 3 Call Transfer 15 7 4 3 1 Blind Transfer 15 7 4 3 2...

Страница 3: ...Page 3 of 52 8 1 5 2 Account 22 8 1 5 3 Network 33 8 1 5 4 Setting 37 8 1 6 Saving the Configuration Changes 48 8 1 7 Rebooting the HD2000IP 48 8 1 8 Configuration through a Central Server 48 9 SOFTWA...

Страница 4: ...r the internet the IP Phone HD2000IP allows users with broadband internet connections to make calls to and from anywhere in the world The IP PHONE HD2000IP is fully compatible with SIP industry standa...

Страница 5: ...one mode Support automated provisioning for mass deployment RTP and TLS pending for security protection Support automated NAT traversal without manual manipulation of firewall NAT Support Hold Transfe...

Страница 6: ...ension 215 x 165 x 70 mm L x W x H Weight 0 9kg Temperature 40 130 F 5 45 C Humidity 10 90 5 INSTALLATIONS 5 1 Power and LAN connection Following are the steps to install a HD2000IP Connect Ethernet c...

Страница 7: ...adaptor provided by Depaepe The manufacturer s warranty does not cover damages to the phone caused by unsupported power adaptors WARRANTY If you purchased your HD2000IP from a reseller please contact...

Страница 8: ...2000 IP comes with a small plastic bag containing 1 thins screw and a foam plug to be used for preventing theft or unauthorized removal 2 bigger screws for wall mount fixing 1 Drill 2 holes as shown o...

Страница 9: ...thorized removal drill a third hole as shown on the wall mounting layout 3 Check the LAN or and Power connection 4 Align the 2 slots at the base of the HD2000IP in front of the 2 screws and pull down...

Страница 10: ...t on hold position This feature can be used to secure the handset while waiting for someone to come to the phone without going back to on hook condition LEDs for ringer and Message Ringer volume Speak...

Страница 11: ...e is memorized when you press the key you increase the volume up to the maximum step a new pressing goes to the first step R Switch the call Transfer key ConF Conference call for three sides Press but...

Страница 12: ...main menu Enter 01 08 12 17 47 86 or 99 Menu option 01 DHCP Mode Static IP Mode Enter 9 to toggle the selection If user selects Static IP Mode user needs configure all the IP address information thro...

Страница 13: ...following three options 1 always check 2 check when pre suffix changes 3 never upgrade 47 Direct IP Calling Enter the target IP address to make a direct IP call after dial tone See Make a Direct IP Ca...

Страница 14: ...a same LAN VPN using private or public IP addresses or Both phones can be connected through a router using public or private IP addresses with necessary port forwarding or DMZ The HD2000IP also suppor...

Страница 15: ...will hear a special stutter tone if there is another incoming call User then can press R button to put the current call party on hold automatically and switch to the other call Pressing flash button t...

Страница 16: ...CONF button to bring B C in the conference If C does not answer the call A can press R back to talk to B NOTE During the conference if B or C drops the call the remaining two parties can still talk Ho...

Страница 17: ...e Then dial the forward number and for a dial tone then hang up 73 Cancel Unconditional Call Forward To cancel Unconditional Call Forward dial 73 and get the dial tone then hang up 90 Busy Call Forwar...

Страница 18: ...efault the HD2000IP is in DHCP mode If it is the HD2000IP with keypad use the voice menu to get the IP address of the HD2000IP see the 7 1 get familiar with voice menu If you have the HD2000 IP urgenc...

Страница 19: ...2000IP will show the following login screen Enter the password and click on the Login button 8 1 4 Login Passwords Password is case sensitive and all Depaepe devices come with factory default password...

Страница 20: ...PE Page 20 of 52 8 1 5 Configuration Options and Explanations After a correct password is entered in the login screen the embedded web server inside the HD2000IP will show the configuration page which...

Страница 21: ...quality Account Status Account Indicates whether account are registered to the related SIP server s Network WAN Port Type This field shows type of IP address of HD2000IP WAN IP Adess This field shows...

Страница 22: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 22 of 52 8 1 5 2 Account...

Страница 23: ...used when failover SIP Server no response Prefer Primary SIP Server Optional used when failover SIP Server no response Yes will register to primary server if failover registration expires Outbound pr...

Страница 24: ...es to the proxy server The default setting is Yes Unregister On Reboot Default is No If set to Yes then the SIP user will be unregistered on reboot Register Expiration This parameter allows the user t...

Страница 25: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 25 of 52 RFC 2543 Hold By default is Yes Enable if Yes or disable if No Hold...

Страница 26: ...ociated with the first vocoder in the above vocoder Preference List or the actual used payload type negotiated between the 2 conversation parties at run time e g if the first vocoder is configured as...

Страница 27: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 27 of 52...

Страница 28: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 28 of 52...

Страница 29: ...VAD allows detecting the absence of audio and conserve bandwidth by preventing the transmission of silent packets over the network Symmetric RTP Default is No When set to Yes the device will change t...

Страница 30: ...in outgoing INVITE message will be set to anonymous essentially blocking the Caller ID from displaying Anonymous Call Rejection Default is No If set to Yes incoming calls with anonymous Caller ID wil...

Страница 31: ...use caller or proxy server as the refresher or UAS to use the phone as the refresher Force Invite Session Timer can be refreshed using INVITE method or UPDATE method Select Yes to use INVITE method t...

Страница 32: ...anual Copyright 2015 SAS HENRI DEPAEPE Page 32 of 52 phone status on the server to DND SIP Send Mac Caller Display Source Setting caller name display source contain FROM PAI FROM PAI RPID FROM RPID PA...

Страница 33: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 33 of 52 8 1 5 3 Network...

Страница 34: ...he PPPoE account settings The HD2000IP establishes a PPPoE session if any of the PPPoE fields are set 2 Static IP mode configure all of the following fields IP address Subnet Mask Default Gateway addr...

Страница 35: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 35 of 52...

Страница 36: ...LAN Tag Valid only when bridge mode VPN Active Upload VPN Config DHCP VLAN Active yes or no DHCP option 132 Web Server HTTP Port default for http is 80 HTTPS Port Type 802 1X 802 1X Mode Identily MD5...

Страница 37: ...mplification HandSet Send Volume No Key Entry Timeout seconds In seconds 0 means never timeout default is 0 second Dial now Timeout seconds In seconds Interval for DialNow default is 0 second Watch Do...

Страница 38: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 38 of 52...

Страница 39: ...ll send the feature code directly to close busy call forward No Answer After Ring Time seconds waiting time for NoAnswer forward Target number for transfer On Code The feature code to enable no answer...

Страница 40: ...com By default they are set to North American standard Frequencies should be configured with known values to avoid uncomfortable high pitch sounds Syntax f1 val f2 val c on1 off1 on2 off2 on3 off3 Fre...

Страница 41: ...NTP server Backup NTP Server Management Password Options Meaning User Type Choose between Admin The administrator access level With this access level all configurations on interface The authenticatio...

Страница 42: ...nfigurations are allowed to be written and read for access user The authentication identity for this access level is user And the default password is 1234 Current Password New password Confirm Passwor...

Страница 43: ...HD2000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 43 of 52...

Страница 44: ...8 Depaepe e g www mycompany com 5688 cfg Depaepe e g 218 2 83 110 By default address_ip_server_provider cfg Allow DHCP Option Allow DHCP Option 128 or 150 or 66 To Override Server Auto Upgrade Check f...

Страница 45: ...estore the settings System Log Dowload System Log Syslog Server The IP address or URL of System log server This feature is especially useful for the ITSP Internet Telephone Service Provider Syslog Lev...

Страница 46: ...level The Syslog uses USER facility In addition to standard Syslog payload it contains the following components GS_LOG device MAC address error code error message Example May 19 02 40 38 192 168 1 14...

Страница 47: ...000 IP User Manual Copyright 2015 SAS HENRI DEPAEPE Page 47 of 52 Management Server CA Options Meaning Import Trusted Certificates Files Trusted Certificates Management Tools Options Meaning Pcap Feat...

Страница 48: ...ur HD2000IP ever becomes stuck or un responsive you can unplug the power supply to reboot it Frequent rebooting by unplugging the power supply is not recommended and should not be necessary 8 1 8 Conf...

Страница 49: ...HCP DHCP hostname 3 Option 15 Domain Name Basic Option dynamically assigned via DHCP DHCP domain 4 Option 60 Class identifier Basic Option dynamically assigned via DHCP DHCP vendor class ID 5 Option 4...

Страница 50: ...assword to enter the configuration screen From there enter the TFTP server address in the designated field towards the bottom of the configuration screen Once the TFTP server is configured please powe...

Страница 51: ...sound will be heard d Wait for 15 seconds The device is now restored to the factory default setting You can also reset the phone via web page Enter in the super option and click the Reset to factory...

Страница 52: ...HENRI DEPAEPE Page 52 of 52 Depaepe se r serve le droit de modifier cette notice tout moment et sans pr avis Made in France SAS HENRI DEPAEPE 75 77 rue du Pr Brochet 95110 SANNOIS Ph 33 0 1 30 25 81 6...

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