Troubleshooting
GB-28
Should you experience problems, please consult the troubleshooting
guide below first.
Symptom
Possible Fault
Remedy
The appliance does
not work. No LED
TV MODE
The appliance does
not work.
No picture.
No picture.
Blue screen
Bad quality sound
or picture.
No sound
Teletext incomplete
or breaking up
DVD mode
The appliance will
not play discs
Player will not
eject disc.
Power not connected to
the mains.
The fuse of the car
adapter is blown
The appliance is in
standby mode.
Backlight off
TV in VGA Mode
Set not tuned in.
Aerial not connected
Set switched to VGA mode
Poor signal
Volume turned down
or Mute set.
Poor signal
Disc inserted incorrectly
The disc is dirty or
damaged.
Player is malfunctioning.
Check the AC/DC adapter
and AC mains cable are
properly connected.
Replace the fuse with
same capacity
Press the power button on
the remote control or TV.
The appliance is faulty
Select TV or DVBT mode,
or reconnect the appliance
to the PC. Ensure correct
AV IN/OUT Setting
Tune TV to local stations
Connect a good aerial signal.
Select TV
mode.
or DVBT
If using an indoor aerial,
replace it with an outdoor
aerial and try searching
again. Carry out fine tuning.
Turn the volume up or
switch off mute.
Check the aerial. Have a
new outdoor aerial fitted.
Insert disc correctly. The disc
must be inserted with the
playback side facing the back.
Clean disc and check for
damage.
Try another disc.
Turn off the TV completely,
wait for 30 seconds and
turn it back on.
USB, SD/MMC/MS
Unable to insert a
USB device or
SD/MMC/MS card
USB, SD/MMC/MS
device is not read
Remote control
The remote control
is not working
Intermittent
operation.
The device or card is
inserted the wrong
way around.
Some external hard disks may not be supported.
Hard disks that have built-in power supply
should be favoured.
NTFS format is not supported. Check if the USB
device file system is in FAT or FAT32 format.
Batteries are low
or empty.
An object is blocking
the remote control
infrared signal.
Batteries are low.
Ambient light is
too strong.
Insert the device or card
the right way around.
Change the batteries.
If is the remote control
is used frequently,
change the batteries
every 6 months.
Move objects that are
between the appliance
and the remote control.
Change batteries. Do not
place a strong light source
near the infrared receptor.
