background image

When all devices and cables are connected and powered (as it 
can be seen on the above diagram) you can continue with the 
enabling procedure using the GEN enabler or with the product 
testing if the required options (factory TV and VIM – Video in 
Motion) are programmed / available already.

(

Fig. 3

)

8. DISCLAIMER AND WARRANTY

Disclaimer

If your car’s electrical system begins to behave erratically, please 
disconnect the Smartlink interface physically immediately and 
have it checked by your installer. Dension and its authorized 
distributors and retailers are not liable for any incidental, 
consequential or indirect damages or loss and do not assume 
liability for any diagnostic fees. 
The use of handheld devices while driving may be subject to 
government legislation. Please ensure that your use of the 
Dension device complies with applicable traffic laws. Dension 
does not assume liability for any events resulting from the illegal 
or irresponsible use of handheld devices while driving.
Dension reserves the right to modify its products or specifications 
without prior notice.

Warranty

Dension devices carry a one-year limited warranty that protects 
you from defects in material and workmanship of products sold 
by Dension or its authorized distributors and retailers. Dension 
does not warrant any installation work or assume liability for 
any damage caused due to negligence, improper installation or 
operation. For warranty claims, proof of purchase is required.

Further assistance

If you need further assistance in using your Dension product, 
please contact your local supplier or visit    

www.dension.com

    

and click on 

‘Support’

Please check the download section for the latest firmware version 
and product documentation, as these may provide additional 
features or easier use of the product.

3. TEST AND REFIT

Before you refit the head unit, 

test

 the Smartlink device with your 

car audio, making sure all connections are 

operational

 and that 

you have full functionality.

Note: If during testing you encounter any changes or 
inconsistencies in the way the car’s electrical system 
operates, disconnect the Smartlink immediately and consult 
your dealer.

When you have tested everything, and found no faults, you can 
continue refitting your head unit. 

Do not trap the cables, or 

leave them in a position where they may become trapped 
after refitting the head unit.

 Please mount the module away 

from heat or damp surfaces.

Refit is the reversal of the removal process for your vehicle 
specifically, as per your manufacturer’s instructions.

4. Connector port

Connector port is a very useful extension port for Smartlink. This 
accessory gives you the following functions:

• 

AV-input (additional RCA video cable required)

• 

Mode selector (Active / Bypass*)

• 

USB extension for Firmware updates

• 

Status LED

• 

Reset switch

* In Bypass mode (LED flashes) the Smartlink device will be fully 
‘invisible’ so no functions will be accessible. Using this mode is 

recommended 

if the 

car is taken to the service. 

5. Bypass Mode and Reset

Certain vehicles have complex system management capabilities, 
and when servicing the use of a diagnostic computer may be 
involved. To avoid conflict with such diagnostics devices, we 

highly recommend

 using the switch on the Connector Port to 

put the Smartlink in 

Bypass mode

, which 

temporarily disables 

the 

operation of the Smartlink

In order to switch to Bypass mode, fully turn the engine off, 
remove the car key and 

wait until

 the 

blue LED

 on the connector 

port 

turns off

 (usually takes 

2-5 minutes

 depending on the car 

specification). When the LED turned off remove all previously 
connected devices from the Smartlink and switch the mode 
selector button from Active mode to Bypass. Next time when 
you turn the ignition ON the Smartlink will be in bypass mode 
when 

no functions are accessible

 and the 

LED

 

flashes 

on the 

connector port.
To get back to Active mode, turn everything off completely until 
the flashing blue light goes off and select Active mode on the 
Connector Port. 
The Connector Port has a reset button to use on the rare occasion 
when a full hardware reset is needed.

Microphone

MHL / HDMI cable

Audio / Video AUX in

Connector port

Smartlink

Smartlink
hardware

Car

i-Drive Professional
(CCC / CIC, Dual Slot)

optical inline
connector

Smartlink for BMW installation diagram

Symptom

Cause

Solution

Status LED is OFF 

on the Connector 

Port

There is a brake on 

the MOST ring or the 

power connection is 

missing

Check the installation, 

make sure that the 

light directions and the 
optical connections are 

correct

Smartlink is not 

recognized

Wrong DIP switch 

settings or the TV 

option is not activated

Check the DIP switches, 

program the required 

option (TV)

TV source 

option is greyed 

out and status 

LED is flashing 

continuously on 

the Connector 

Port

Bypass mode 

selected

Change the mode 

from Bypass to Active 

mode according to the 

manual

MHL works if 
the vehicle is 

in stationery or 

parking mode (P)

Video in motion (VIM) 

is not available / 

activated

Program (code) Video in 

Motion function

Fuzzy, distorted 

picture, incorrect 

or inverted colors

Wrong video standard 

setting

Check the DIP switch 

configuration (PAL /

NTSC) or setting on the 

device

6. Troubleshooting

Remove the optical cable and the Quadlock connector. Follow the 
recommended installation on 

Fig 2. 

(previous page), connect our 

Quadlock cable to the Head Unit and connect the original female 
Quadlock to the male end of our cable. For further details, please 
check 

Fig. 3.

7. FIRMWARE UPDATE

We recommend to visit our website on a regular basis in order 
to get continuous software updates for your product to enjoy the 
best performance and features. 

How to: 

1.  Take a USB stick formatted to FAT32

2.  Copy

 the 

update file

 (MHLA_UPD.ROM) to the 

root of the 

USB

 stick. You do not  have to remove any content from the 

USB stick (e.g. music, document files)

3.  Connect the USB drive to the Smartlink device (or the 

Connector Port) while the vehicle is powered up 

(ignition 

ON) 

4.  The update procedure will start automatically within a 

few seconds  and takes approximately 

2 minutes

Do not 

disconnect

 the USB device or

 turn the ignition OFF 

within 

this time since it might result in malfunction. When it is 
finished the device will disappear as a TV tuner and reboot

5.  After a succesful update the firmware is deleted  from the 

USB flash drive and MHLA_NFO.NFO will appear with the 
new software version

6.  Select the Smartlink device as source (TV) again from your 

car entertainment system

7.  Take the control over from the iDrive system and test the 

Smartlink functionalities

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