Troubleshooting
You cannot switch your radio to CD changer
mode:
1. Check cables to make sure everything is tight.
2. Reset Gateway device by disconnecting the
power connection or remove the fuse of the
car’s audio system for a few seconds. You may
need the security code to reactivate the radio.
3. Consult with your installer or contact your
local Dension support.
You cannot control the iPod from the radio:
1. Make sure the firmware on your iPod is the
most recent. For updates please visit
http://www.apple.com/support/ipod
2. Reset the iPod. On the click-wheel iPods hold
the centre button and the Menu buttons.
(Resetting will not erase your music, it will
only restart the operating system of iPod.)
iPod does not turn on:
1. Verify that the iPod’s battery is not depleted.
Gateway is not able to power up a completly
empty iPod. Please charge the iPod with
another charging device at last 15 minutes.
Gateway works well with USB flash drives but
do not work with a hard disk:
Hard Disk applications are critical to the power
budget.
1. Use the original USB cable included with the
hard disk.
2. Remove the USB extension cable delivered
with the Gateway device.
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