THEREOF, WHETHER INCURRED DIRECTLY OR INDIRECTLY. Company is not responsible, nor
be deemed to have defaulted or breached for delays or events beyond its control,
including but not limited to, natural disasters, government orders, pandemic or epidemic,
embargoes or blockades, war, threats, hostile actions, national emergencies, strikes,
shortage of power or transportation facilities, or related event. Company is not responsible
for any costs related to the Adapter, including installation or otherwise. Company has the
right, in its own discretion, to repair or replace the Adapter. The Adapter shall not be
returned to the Company. Company is not responsible for inaccuracies in data submitted
by you, or for incorrect deliveries resulting from incomplete or inaccurate data submission.
Except as otherwise provided by your AVR Unit’s warranty or required by law, Company is
not responsible for replacement of or refunds for AVR units, or for damage caused by your
moving the Unit or improper installation of the Adapter, and Company expressly disclaims
all liability in connection therewith. Your use of the Adapter constitutes your acceptance of
the Adapter and the terms contained herein. If you make a qualifying request for an
Adapter, Company collects certain information from you, and Company may share such
information with third parties for the pu
•
FAQ
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here is my suggested changes marked in yellow. I think Greg and Cesar can work it out
and each regional customer support team can update their own version of it accordingly.
I'm having issues with my 8K/HDMI 2.1 Denon receiver when passing 8K/60 and 4K/120 signals
from certain source devices. What should I do to correct this issue?
Why does my TV show a black screen and no audio when trying to pass through 4K/120 or 8K
signals from gaming devices connected to the 8K input of my Denon A/V receiver?
We're providing an easy to setup SPK618 HDMI adapter at no cost during the warranty period as a
permanent solution for this issue to customers who are experiencing this type of issue with their
Denon A/V receivers supporting 4K/120 and 8K/60 video resolutions (See list of models affected
below).
The SPK618 HDMI adapter is designed to remedy the compatibility issue between Denon A/V
receivers supporting 4K/120 and 8K/60 video resolutions and gaming consoles that support
4K/120 and 8K/60 video resolution output.
Please note:
This solution works only with the models listed below that are having problems working
with some gaming consoles at 4k/120. Consumers with non 8K Denon AVR models should NOT order
the SPK618.
You will NOT need this adapter unless you plan on running the latest gaming consoles at 4K/120 or
8K video resolutions through your AV receiver.
Affected Models:
AVR-A110
AVR-X6700H
AVR-X4700H