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REPAIR INFORMATION
1. The unit does not power on (SoundBar)
2. No audio output from this unit
(HDMI/Coax/Opt/AUX/Streaming/Bluetooth/USB)
3. No audio output from this unit (Streaming)
4. No audio output from this unit (HDMI ARC)
5. No audio output from this unit (COAX)
6. No audio output from this unit (Opt)
7. No audio output from this unit (HDMI IN)
8. No audio output from this unit (AUX)
9. Cannot connect to the network by wired LAN
10. Cannot connect to the network by wireless LAN
11. USB flash drive not recognized
13. Cannot operate this unit with the remote control unit
14. IR Flasher is not operating
TROUBLE SHOOTING for Subwoofer
1. The unit does not power on (Subwoofer)
2. No audio output from this unit (Subwoofer)
2. Updating (Service region settings)
3. Updating (Service Release Type)
4. On startup of HEOS (when power is turned on)
6. Software Reset (Clear user settings)
8. When connecting to network (Setup Assistant)
11. Volume button and Mute button
1. Service region settings update procedures
2. Service Release Type settings update procedures
3. How to check the firmware version, service region settings and service release
Before Servicing
This Unit
Electrical
Mechanical
Repair Information
Updating
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