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Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?

2. Is the set being operated as described in the owner’s manual?

3. Are the other devices operating properly?

If steps 1 to 3 above do not improve the problem, restarting the device may improve the problem.

Continue pressing the

button on the unit until “Restart” appears in the display, or remove and re-insert the power cord of the unit.

If this unit does not operate properly, check the corresponding symptoms in this section.
If the symptoms do not match any of those described here, consult your dealer as it could be due to a fault in this unit. In this case, disconnect the power

immediately and contact the store where you purchased this unit.

Содержание DNP-800 BL

Страница 1: ... DNP 800NE NETWORK AUDIO PLAYER Owner s Manual Contents Connections Playback Settings Tips Appendix 1 Front panel Rear panel Remote control unit Index ...

Страница 2: ...ntrol unit 16 Connections Connecting an amplifier 21 Connecting to a device with digital audio input connectors 22 Connecting a USB memory device to the USB port 23 Connecting to a home network LAN 24 Wired LAN 24 Wireless LAN 25 Connecting to the IR control connector 26 Connecting the power cord 27 Contents Connections Playback Settings Tips Appendix 2 Front panel Rear panel Remote control unit I...

Страница 3: ...pp 43 HEOS Account 44 Playing from streaming music services 45 Listening to the same music in multiple rooms 48 AirPlay function 52 Playing songs from your iPhone iPod touch or iPad 53 Playing iTunes music with this unit 53 Perform iTunes playback operations with the remote control unit of this unit 54 Play a song from your iPhone iPod touch or iPad on multiple synced devices AirPlay 2 55 Spotify ...

Страница 4: ... P Amplifier Gain 68 General 69 Language 69 Auto Standby 69 Usage Data 70 Firmware 70 Information 73 Reset 73 Network 74 Network Information 74 Wi Fi 74 Bluetooth 74 Network Control 75 Friendly Name 75 Connection 76 Settings 79 Diagnostics 80 Contents Connections Playback Settings Tips Appendix 4 Front panel Rear panel Remote control unit Index ...

Страница 5: ... remote control unit 88 Display on this unit shows nothing 88 No sound comes out 89 Sound is interrupted or noise occurs 90 Desired sound does not come out 91 AirPlay cannot be played back 92 USB memory devices cannot be played back 93 Bluetooth cannot be played back 94 The Internet radio cannot be played back 95 Music files on PC or NAS cannot be played back Music server 96 Various online service...

Страница 6: ... device 101 Playing back files stored on a PC and NAS 102 Playing back Internet Radio 103 Explanation of terms 104 Trademark information 107 Specifications 108 Index 113 Contents Connections Playback Settings Tips Appendix 6 Front panel Rear panel Remote control unit Index ...

Страница 7: ...ence Accessories Check that the following parts are supplied with the product Quick Start Guide Safety Instructions Notes on radio Warranty for North America model only Remote control unit RC 1224 R03 AAA batteries Audio cable IR control cable External antennas for Bluetooth wireless connectivity Contents Connections Playback Settings Tips Appendix 7 Front panel Rear panel Remote control unit Inde...

Страница 8: ...e 0 Do not use two different types of batteries 0 Remove the batteries from the remote control unit if it will not be in use for long periods 0 If the battery fluid should leak carefully wipe the fluid off the inside of the battery compartment and insert new batteries Operating range of the remote control unit Point the remote control unit at the remote sensor when operating it 30 30 Approx 23 ft ...

Страница 9: ...t far exceeds its class 0 High sound quality electrolytic capacitor The unit s features the same audiophile grade Denon original high sound quality electrolytic capacitor specifically used in top range models High performance 0 Support for High Quality Audio playback via USB and networks This unit supports the playback of high resolution audio formats such as DSD 2 8 5 6 MHz and WAV FLAC Apple Los...

Страница 10: ...e iPhone or iPod touch is connected to 0 HEOS provides streaming music from your favorite online music sources HEOS wireless multi room sound system that enables you to enjoy your favorite music anywhere and everywhere around your home By utilizing your existing home network and the HEOS App available for iOS Android and Amazon devices you can explore browse and play music from your own music libr...

Страница 11: ...tput connectors FIXED this unit is equipped with analog audio output connectors VARIABLE that allow you to adjust the volume of the audio signal output from this unit These can be connected to the Power Amplifier to adjust the volume 0 OLED Organic Light Emitting Diode display that can display 3 lines 0 Equipped with auto standby mode function that reduces power consumption Contents Connections Pl...

Страница 12: ...by v p 29 B Power indicator This is lit as follows according to the power status 0 Green Power on 0 Off Normal standby 0 Red Standby when the following settings are configured 0 When Network Control is set to On v p 75 Contents Connections Playback Settings Tips Appendix 12 Front panel Rear panel Remote control unit Index ...

Страница 13: ... G USB port T This is used to connect USB storages such as USB memory devices v p 23 H Headphones jack PHONES Used to connect headphones NOTE 0 To prevent hearing loss do not raise the volume level excessively when using headphones I Headphone volume control knob VOLUME Adjusts the headphone volume J BACK button Returns to the previous item K SOURCE button This selects the input source v p 30 Cont...

Страница 14: ...Rear panel w e r t y q q For details see the next page Contents Connections Playback Settings Tips Appendix 14 Front panel Rear panel Remote control unit Index ...

Страница 15: ...e antenna upwards for best reception q w e B AUDIO OUT connectors Used to connect devices equipped with analog audio inputs connectors or an external power amplifier v p 21 C DIGITAL AUDIO OUT connector Used to connect an AV receiver or D A converter that has a digital input connectors v p 22 D IR CONTROL jack Connects to a Denon amp or CD player that is equipped with a REMOTE CONTROL jack v p 26 ...

Страница 16: ... the input source v p 30 D FAVORITES CALL ADD buttons This allows you to register content to HEOS Favorites and call registered content 0 Adding toHEOS Favorites v p 57 0 Playing backHEOS Favorites v p 58 E System buttons These perform playback related operations F Information button INFO This switches the track information shown in the display during playback Contents Connections Playback Setting...

Страница 17: ...he selection I Cursor buttons uio p These select items J BACK button Returns to the previous item K Number letter buttons 0 9 10 These enter letters or numbers into the unit v p 66 L RANDOM button Switches the random playback M REPEAT button Switches the repeat playback Contents Connections Playback Settings Tips Appendix 17 Front panel Rear panel Remote control unit Index ...

Страница 18: ...some input sources P MUTE button This mutes the audio signal output from the analog audio output terminals VARIABLE of this unit v p 82 Q SETUP button The setting menu is displayed on the display v p 60 R CLEAR button This cancels the settings S DIMMER button Adjust the display brightness of this unit v p 58 T SLEEP button This sets the sleep timer v p 59 Contents Connections Playback Settings Tip...

Страница 19: ...button AMP POWER X D VOLUME buttons df 0 The remote control may not operate some products 0 2 and 4 can be operated when the remote control operation mode is set to amplifier operation mode factory default setting v p 82 Contents Connections Playback Settings Tips Appendix 19 Front panel Rear panel Remote control unit Index ...

Страница 20: ... plug in the power cord until all connections have been completed 0 Do not bundle power cords with connection cables Doing so can result in humming or noise o Cables used for connections Provide necessary cables according to the devices you want to connect Audio cable supplied R L R L IR control cable supplied Optical cable Sold separately LAN cable Sold separately Contents Connections Playback Se...

Страница 21: ...l output from this unit R L R L R L R L AUDIO L R IN AUDIO L R IN Pre Amplifier Power Amplifier NOTE 0 To adjust the volume of the audio signal output from the analog audio output connectors VARIABLE of this unit using the remote control set the remote control operation mode of the volume buttons to network audio player operation mode v p 82 0 Do not connect a power amplifier to the analog audio o...

Страница 22: ... an AV receiver or D A converter that has a digital audio connector to this unit OPTICAL IN AV receiver D A converter NOTE 0 Digital audio output stops during playback of the DSD files via USB and networks Contents Connections Playback Settings Tips Appendix 22 Front panel Rear panel Remote control unit Index ...

Страница 23: ...ceive power When using a portable USB hard disk drive HDD which came with an AC adapter use that device s supplied AC adapter NOTE 0 USB memory devices will not work via a USB hub 0 Do not use an extension cable when connecting a USB memory device This may cause radio interference with other devices Contents Connections Playback Settings Tips Appendix 23 Front panel Rear panel Remote control unit ...

Страница 24: ...peration on this unit via the network 0 Operation with the HEOS wireless multi room sound system 0 Firmware Update For connections to the Internet contact an ISP Internet Service Provider or a computer shop Wired LAN To make connections via wired LAN use a LAN cable to connect the router to this unit as shown in the figure below Internet Modem PC NAS Network Attached Storage Router To WAN side To ...

Страница 25: ... at electronics stores CAT 5 or greater recommended 0 The normal shielded type LAN cable is recommended If a flat type cable or unshielded type cable is used other devices could be affected by noise 0 When using this unit connected to a network with no DHCP function configure the IP address etc in Network v p 74 NOTE 0 The types of routers that can be used depend on the ISP Contact your ISP or a c...

Страница 26: ...ifier or CD player 0 To use this unit and amplifier by itself without connecting a CD player connect the IR CONTROL OUT connector of this unit to IR CONTROL IN connector of the amplifier 0 Only the Denon amplifier or CD player which are equipped rear panel with IR CONTROL or REMOTE CONTROL connector can be connected This unit CD player Amplifier IR control cable supplied IR control cable supplied ...

Страница 27: ... completing all the connections insert the power plug into the power outlet Power cord To household power outlet AC 120 V 60 Hz Contents Connections Playback Settings Tips Appendix 27 Front panel Rear panel Remote control unit Index ...

Страница 28: ... HEOS App 43 AirPlay function 52 Spotify Connect function 56 Playback a device Playing a USB memory device 36 Listening to music on a Bluetooth device 39 Convenience functions Adding to HEOS Favorites 57 Playing back HEOS Favorites 58 Deleting a HEOS Favorites 58 Switching the display s brightness 58 Using the sleep timer 59 Contents Connections Playback Settings Tips Appendix 28 Front panel Rear ...

Страница 29: ...y mode Switching the power to standby 1 Press POWER X The unit switches to standby mode 0 You can also switch the power to standby by pressing X on the main unit NOTE 0 Power continues to be supplied to some of the circuitry even when the power is in the standby mode When leaving home for long periods of time or when going on vacation unplug the power cord from the power outlet Contents Connection...

Страница 30: ...ect button to be played back The selected input source appears on the display 0 You can also select the input source by pressing SOURCE on the main unit Contents Connections Playback Settings Tips Appendix 30 Front panel Rear panel Remote control unit Index ...

Страница 31: ... around the world can be received 0 The Internet Radio station list on this unit the database service provided by TuneIn Radio service 0 The audio format types and specifications supported by this unit for playback are as follows See Playing back Internet Radio v p 103 for details 0 WMA 0 MP3 0 MPEG 4 AAC Contents Connections Playback Settings Tips Appendix 31 Front panel Rear panel Remote control...

Страница 32: ...hy FAVORITES CALL Call from the HEOS Favorites v p 58 FAVORITES ADD Adding to HEOS Favorites v p 57 INFO Switching the radio station name and file format QUEUE This displays the queue z Enabled when playing Podcasts 0 Any characters that cannot be displayed are replaced with period NOTE 0 The radio station database service may be suspended or be otherwise unavailable without notice Contents Connec...

Страница 33: ...e servers including PCs and NAS devices on your network 0 The audio format types and specifications supported by this unit for playback are as follows See Playing back files stored on a PC and NAS v p 102 for details 0 WMA 0 MP3 0 WAV 0 MPEG 4 AAC 0 FLAC 0 Apple Lossless 0 DSD Contents Connections Playback Settings Tips Appendix 33 Front panel Rear panel Remote control unit Index ...

Страница 34: ... When you select something to play you will be asked how you want to queue up your music Play Now Inserts the item into the queue after the currently playing track and plays the selected item immediately Play Now Replace Queue Clears the queue and plays the selected item immediately Play Next Inserts the item into the queue after the current song and plays it when the current song ends Add to End ...

Страница 35: ...hing the album name and file format QUEUE This displays the queue NOTE 0 When playing back music files with your PC or NAS connected through wireless LAN audio may be interrupted depending on your wireless LAN environment In this case connect using a wired LAN 0 The order in which the tracks files are displayed depends on the server specifications If the tracks files are not displayed in alphabeti...

Страница 36: ... played on this unit 0 This unit is compatible with USB memory devices in FAT16 or FAT32 format 0 The audio format types and specifications supported by this unit for playback are as follows See Playing back a USB memory devices v p 100 for details 0 WMA 0 MP3 0 WAV 0 MPEG 4 AAC 0 FLAC 0 Apple Lossless 0 DSD Contents Connections Playback Settings Tips Appendix 36 Front panel Rear panel Remote cont...

Страница 37: ...Play Now Inserts the item into the queue after the currently playing track and plays the selected item immediately Play Now Replace Queue Clears the queue and plays the selected item immediately Play Next Inserts the item into the queue after the current song and plays it when the current song ends Add to End of Queue Adds the item to the end of the queue 5 Use ui to select the Play Now or Play No...

Страница 38: ...ile format QUEUE This displays the queue NOTE 0 Note that Denon will accept no responsibility whatsoever for any problems arising with the data on a USB memory device when using this unit in conjunction with the USB memory device 0 When a USB memory device is connected to this unit the unit loads all of the files on the USB memory device Loading may take a while if the USB memory device contains a...

Страница 39: ...etc can be enjoyed on this unit by pairing and connecting this unit with the Bluetooth device Communication is possible up to a range of about 98 4 ft 30 m NOTE 0 To play back music from a Bluetooth device the Bluetooth device needs to support the A2DP profile Contents Connections Playback Settings Tips Appendix 39 Front panel Rear panel Remote control unit Index ...

Страница 40: ...luetooth device 4 Select this unit when its name appears in the list of devices displayed on the screen of the Bluetooth device Connect to the Bluetooth device while Bluetooth Pairing Mode is being displayed on the display of the unit Perform the connection with the Bluetooth device close to the unit about 3 3 ft 1 m 5 Play music using any app on your Bluetooth device 0 The Bluetooth device can al...

Страница 41: ...f the oldest registered device 0 You can also enter pairing mode by pressing the OPTION button when the Bluetooth playback screen is displayed and selecting Pairing Mode from the displayed option menu NOTE 0 To operate the Bluetooth device with the remote control of this unit the Bluetooth device needs to support the AVRCP profile 0 The remote control of this unit is not guaranteed to work with al...

Страница 42: ... connected 3 Select this unit from the Bluetooth device list on your Bluetooth device 4 Play music using any app on your Bluetooth device 0 When the power of this unit and the Bluetooth function of this unit are turned on the input source will be automatically switched to Bluetooth if a Bluetooth device is connected 0 When the Network Control setting of this unit is set to On and a Bluetooth devic...

Страница 43: ...about which services are available in your area please visit http www HEOSbyDenon com Download the HEOS App for iOS or Android by searching App Store Google Play store or Amazon Appstore for HEOS 0 Specifications of the HEOS App may be changed without prior notice for improvement purposes Contents Connections Playback Settings Tips Appendix 43 Front panel Rear panel Remote control unit Index ...

Страница 44: ...ny device and you will have access to all of your associated music services play history and custom playlists even if you are at a friend s house listening to music on their HEOS system o Signing up for a HEOS Account You will be instructed to signup for a HEOS Account the first time you try to access any music service from the main Music menu of the HEOS App Follow the instructions in the HEOS Ap...

Страница 45: ...in your area please visit http www HEOSbyDenon com o Selecting a room device 1 Tap the Rooms tab Select Denon DNP 800NE if there are multiple HEOS devices 0 Tap the Pencil icon e at the top right to switch edit mode You can change the displayed name Rooms Drag one room into another to group them Rooms Now Playing Music Song Name 3 Denon DNP 800NE Song Name 1 Dining L Dining R Song Name 2 Kitchen C...

Страница 46: ...nd select a music source 0 All music services displayed may not be available in your location Now Playing Music Rooms This Phone Music Music Servers USB Music Playlists History Contents Connections Playback Settings Tips Appendix 46 Front panel Rear panel Remote control unit Index ...

Страница 47: ... Inserts the item into the queue after the current song and plays it when the current song ends Add to End of Queue Adds the item to the end of the queue 0 When you select a radio station the following items are displayed Play Now Plays the selected item immediately Add to HEOS Favorites Adds to HEOS Favorites Music Rooms Now Playing Album Album Play Now Cancel Play Now Replace Queue Play Next Add...

Страница 48: ... hold your finger on room that is not playing music 2 Drag it into the room that is playing music and lift your finger 3 The two rooms will be grouped together into a single device group and both rooms will be playing the same music in perfect sync 2 1 3 Now Playing Music Rooms Song Name 1 Dining Kitchen Drag one room into another to group them Rooms Now Playing Music Rooms Song Name 3 Song Name 3...

Страница 49: ...before grouping 2 1 Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Song Name 4 Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Living Now Playing Music Rooms Now Playing Music Rooms Contents Connections Playback Settings Tips Appendix 49 Front panel Rear panel Remote c...

Страница 50: ...egin playing the same music in perfect sync 1 2 3 Song Name 1 Bedroom Dining Kitchen Drag one room into another to group them Rooms Song Name 4 Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Living Now Playing Music Rooms Now Playing Music Rooms Drag a room out of this group to ungroup it Dining Living Contents Connections Playback ...

Страница 51: ...f your rooms will be ungrouped 1 2 3 Song Name 1 Bedroom Dining Dining Kitchen Drag one room into another to group them Rooms Song Name 4 Song Name 3 Song Name 2 Song Name 1 Bedroom Dining Living Kitchen Drag one room into another to group them Rooms Living Now Playing Music Rooms Now Playing Music Rooms Drag a room out of this group to ungroup it Contents Connections Playback Settings Tips Append...

Страница 52: ... and software versions NOTE 0 When AirPlay is used while a power amplifier is connected to this unit the volume set on the iPhone iPod touch iPad or in iTunes is output Turn down the iPhone iPod touch iPad or iTunes volume prior to playback and then adjust it to a suitable level This device supports AirPlay 2 Sync multiple AirPlay 2 compatible devices speakers for simultaneous playback 0 This unit...

Страница 53: ...een 3 Tap the AirPlay icon AirPlay AirPlay Drop AirDrop ryone ryone Example iOS 11 Example iOS 9 4 Select the speaker devices you want to use Playing iTunes music with this unit 1 Install iTunes 10 or later on a Mac or Windows PC that is connected to the same network as this unit 2 Start iTunes and click the AirPlay icon to select this unit Example iTunes 3 Choose a song and click play in iTunes T...

Страница 54: ...earch cue operations 1 Select the Edit Preferences in the iTunes menu 2 Select Devices in the iTunes setting window 3 Check Allow iTunes audio control from remote speakers and then click OK 0 This does not need to be set if using version 12 or later of iTunes Contents Connections Playback Settings Tips Appendix 54 Front panel Rear panel Remote control unit Index ...

Страница 55: ...ad screen 2 Tap the AirPlay icon Displays a list of devices speakers that can be played back on the same network 0 A circle is displayed to the right of AirPlay 2 compatible devices Speakers Denon xxxxxxxx iPhone 3 Tap the devices speakers you want to use 0 Multiple AirPlay 2 compatible devices can be selected 0 Volume can be adjusted for each device individually or for all synced devices simultan...

Страница 56: ... Control This unit Spotify App Audio streaming control Playing Spotify music with this unit Download the Spotify App onto your iOS or Android device beforehand To play a Spotify track in this unit you need to register in the Spotify premium account first 1 Connect the Wi Fi settings of the iOS or Android device in the same network as this unit 2 Launch the Spotify App 3 Play back the Spotify track...

Страница 57: ... Adding to HEOS Favorites This function only works for streamed content 1 While content is playing press FAVORITES ADD The HEOS favorites list is displayed 2 Use ui to select the HEOS Favorites number you would like to save your contents to then press ENTER 0 Press OPTION on the remote control while content is playing back to display the option menu Content can also be added to HEOS Favorites from...

Страница 58: ...s ENTER 2 Use ui to select Remove from HEOS Favorites then press ENTER Switching the display s brightness The display brightness can be adjusted between four levels Switching the display off reduces a source of noise that affects sound quality enabling higher sound quality playback 1 Press DIMMER 0 The brightness of the display switches each time the button is pressed 0 When Off is set the display...

Страница 59: ... up to 90 minutes in steps of 10 minutes 0 After about 5 seconds the setting is entered and the display returns to as it was before o To cancel the sleep timer 1 Press SLEEP to set Sleep 1 Off 0 The sleep timer setting is canceled when the unit switches to standby mode 0 To check the time remaining until the sleep timer is activated press SLEEP Contents Connections Playback Settings Tips Appendix ...

Страница 60: ...ion Page Audio Volume Limit Make a setting for the maximum volume of the audio signal output from the analog audio output terminals VARIABLE 68 H P Amplifier Gain Set the gain of the headphone amplifier By setting according to the impedance of your headphone you can enjoy playing headphones at an appropriate volume 68 Contents Connections Playback Settings Tips Appendix 60 Front panel Rear panel R...

Страница 61: ...rmware update update the firmware and display update and upgrade notifications 70 Check for Update 70 Auto Update 71 Allow Update 71 Upgrade Notification 71 Add New Feature 72 Information Displays notifications Also sets whether or not to display the notification when the power is turned on 73 Notification Alerts 73 Check for Notifications 73 Reset Various settings are reset to the factory default...

Страница 62: ...playback 74 Network Control Performs the on off settings for the network function when in standby mode 75 Friendly Name Edits a name displayed on the Internet 75 Connection Choose whether to connect the home network to a wireless LAN or a wired LAN 76 Wi Fi Use the wireless LAN Wi Fi function to connect to a network 76 Auto Scan 76 Share Wi Fi setting from an iOS device 77 WPS Router 77 Manual 78 ...

Страница 63: ...wayz1 79 DNSz1 79 Save 79 Diagnostics Used to check the network connection 80 Physical Connectionz2 80 Router Access 80 Internet Access 80 z1 Displayed when the DHCP setting is Off z2 When connected using a wireless LAN Connection Wireless Wi Fi will be displayed Contents Connections Playback Settings Tips Appendix 63 Front panel Rear panel Remote control unit Index ...

Страница 64: ...hen the user is signed in the HEOS Account Signed in As Displays your HEOS Account 81 Change Location Selects your location 81 Change Password Changes your HEOS Account Password 81 Delete Account Deletes your HEOS Account 81 Sign Out Sign out of your HEOS Account 81 Quick Setup Performs the network settings using a Wizard style window For details on the operations see the separate Quick Start Guid...

Страница 65: ...then press ENTER 3 Use ui to change to desired setting 4 Press ENTER to enter the setting 0 To return to the previous item press BACK 0 Exiting the Menu press SETUP while the menu is displayed The display returns to the normal display Contents Connections Playback Settings Tips Appendix 65 Front panel Rear panel Remote control unit Index ...

Страница 66: ...h diacritical marks or numeric characters 3 Use 0 9 10 until the desired character is displayed 0 The types of characters that can be input are as shown below 1 _ m n o M N O 6 ñ ö ò ó ô õ ø Ñ Ö Ò Ó Ô Õ Ø a b c A B C 2 ä à á â ã å æ ć ç č Ä À Á Â Ã Å Æ Ć Ç Č p q r s P Q R S 7 ß ŕ ř ś ş š ß Ŕ Ř Ś Ş Š d e f D E F 3 ð ë è é ê Ð Ë È É Ê t u v T U V 8 ü ù ú û Ü Ù Ú Û g h i G H I 4 ï ì í î Ï Ì Í Î w x y...

Страница 67: ...óôõøßŕřśşšüùúûýźžþ ÄÀÁÂÃÅÆĆÇČÐËÈÉÊÏÌÍÎÑÖÒÓÔÕØŔŘŚŞŠÜÙÚÛÝŹŽÞ GLower case charactersH GUpper case charactersH GLowercase letters with diacritical marks H GUppercase letters with diacritical marks H GNumbersH GSymbolsH Space 3 Repeat step 2 to input characters then press ENTER to register it 0 Press CLEAR to erase the character that is currently selected 0 Press and hold CLEAR for 3 seconds or more to...

Страница 68: ... impedance and on the High side if they have high impedance High Set the gain of the headphone amplifier to High Set when there is insufficient volume even when the gain setting is Mid Mid Default Set the gain of the headphone amplifier to Mid Low Set the gain of the headphone amplifier to Low Set this if the volume is too high at the factory default setting NOTE 0 The headphone volume varies depe...

Страница 69: ...oes not go into standby automatically 1min The unit goes into standby after 1 minutes 5min The unit goes into standby after 5 minutes 15min The unit goes into standby after 15 minutes Other Sets the minutes between 1 and 99 before the unit automatically goes into standby After setting the amount of time with 0 9 10 buttons press ENTER to confirm the setting Contents Connections Playback Settings T...

Страница 70: ...sets the upgrade notification message display o Check for Update Check for firmware updates The firmware can be updated if a firmware update has been released Now Execute the update process During the update the progress is shown on the display Later Update later 0 This unit automatically retries updating if updating fails If an update still cannot be performed an Update Error message appears in t...

Страница 71: ...unit On Default Enables this unit to receive updates and upgrades Off Prevents this unit from receiving update and upgrade 0 This unit and HEOS App may become incompatible when this setting is set to Off o Upgrade Notification When the latest Upgrade firmware is available a notification message is displayed on the display of this unit at power on The notification message is displayed for about 40 ...

Страница 72: ... upgrade error messages v p 98 Check the settings and network environment and then perform the upgrade again 0 This menu cannot be selected when Allow Update is set to Off Notes concerning use of Update and Add New Feature 0 In order to use these functions you must have the correct system requirements and settings for an Internet connection v p 24 0 Do not turn off the power until updating or upgr...

Страница 73: ...o Check for Notifications Displays notifications Reset Perform this procedure if the display is abnormal or if operations cannot be performed Restores the contents of each setting to the factory settings Make settings again Reset factory defaults Unit is initialized Cancel Unit is not initialized Contents Connections Playback Settings Tips Appendix 73 Front panel Rear panel Remote control unit Ind...

Страница 74: ...ormation Friendly Name Connection SSID Wi Fi Signal Strength DHCP IP Address MAC Address Ethernet MAC Address Wi Fi Wi Fi The Wi Fi function can be stopped to prevent noise that affects the sound quality Using a wired LAN to connect this unit to the network enables playback with a high sound quality Enabled Default Enables the Wi Fi function Disabled Disables the Wi Fi function Bluetooth Stopping ...

Страница 75: ...played on the network You can change the Friendly Name according to your preferences o Friendly Name Selects Friendly Name from the list When you select Other you can change the Friendly Name according to your preferences Current Friendly Name Home Theater Living Room Family Room Guest Room Kitchen Dining Room Master Bedroom Bedroom Den Office Denon DNP 800NE Other 0 Up to 30 characters can be inp...

Страница 76: ... wireless LAN Wi Fi router The router can be connected in the following ways Select the connection method to suit your home environment 0 Wi Fi Setup is not displayed in the setting menu when Connection in the setting menu is set to Wired n Auto Scan Select the network you wish to connect to from the list of possible networks shown on the display 1 Select the network you wish to connect to from th...

Страница 77: ...T UP NEW AIRPLAY SPEAKER at the bottom of the Wi Fi configuration screen of your iOS device 3 Tap Next on the screen of the iOS device 0 The iOS device firmware version needs to support iOS 7 or later n WPS Router Use a WPS compatible router to connect using the push button method 1 Select WPS Router on the display 2 Switch to the WPS mode by pressing the WPS button of the router you wish to conne...

Страница 78: ...and hold the SOURCE and BACK buttons on the main unit for at least 3 seconds when the power of the unit is on 2 Connect the wireless LAN of the PC or tablet used to Denon DNP 800NE when the message Connect your Wi Fi device to Wi Fi network called Denon DNP 800NE appears in the display 3 Start up the browser and enter 192 168 1 16 settings in the URL 4 Use the browser to enter the settings select ...

Страница 79: ... Audio function cannot be used if other IP addresses are set CLASS A 10 0 0 1 10 255 255 254 CLASS B 172 16 0 1 172 31 255 254 CLASS C 192 168 0 1 192 168 255 254 o Subnet Mask When connecting an xDSL modem or connector adapter directly to this unit input the subnet mask indicated in the documentation supplied by your provider Normally input 255 255 255 0 o Gateway When connected to a gateway rout...

Страница 80: ...ill be displayed o Router Access Checks the connection from this unit to the router OK Error Failed to communicate with the router Check the router settings o Internet Access Checks whether this unit has access to the Internet WAN OK Error Failed to connect to the Internet Check the Internet connection environment or router settings Contents Connections Playback Settings Tips Appendix 80 Front pan...

Страница 81: ... a new HEOS Account o Forgot Password If you have forgotten the password an email explaining how to reset the password will be sent You have already signed in o Signed in As The currently signed in HEOS Account is displayed o Change Location Change the regional settings for the signed in HEOS Account o Change Password Change the password for the signed in HEOS Account o Delete Account Delete the s...

Страница 82: ...r Operation Mode Adjust the Denon amplifier volume from Amplifier Operation Mode Adjust the volume of the audio signal output from the analog audio output VARIABLE of the main unit from Network Audio Player Operation Mode The default setting is Amplifier Operation Mode 0 Be sure to check the operation of each unit after setting the remote control operation modes 0 Switch between the remote control...

Страница 83: ...ion mode to amplifier operation mode 1 Press and hold the ENTER and number 1 button on the remote control unit down together for more than 5 seconds 0 The remote control operation modes returns to the default settings when the batteries are removed Set the remote control operation modes again after replacing the batteries Contents Connections Playback Settings Tips Appendix 83 Front panel Rear pan...

Страница 84: ...control unit 88 Display on this unit shows nothing 88 No sound comes out 89 Sound is interrupted or noise occurs 90 Desired sound does not come out 91 AirPlay cannot be played back 92 USB memory devices cannot be played back 93 Bluetooth cannot be played back 94 The Internet radio cannot be played back 95 Music files on PC or NAS cannot be played back Music server 96 Various online services cannot...

Страница 85: ... When the Network Control function is set to On you can perform playback or other operations through AirPlay or HEOS App v p 75 I want to connect a power amplifier to this unit 0 A power amplifier can be connected to the analog audio output connectors VARIABLE on the rear panel Set the remote control operation mode of the volume buttons on the remote control to network audio player operation mode ...

Страница 86: ...he X button on the unit until Restart appears in the display or remove and re insert the power cord of the unit If this unit does not operate properly check the corresponding symptoms in this section If the symptoms do not match any of those described here consult your dealer as it could be due to a fault in this unit In this case disconnect the power immediately and contact the store where you pu...

Страница 87: ...t or the POWER X button on the remote control v p 29 Power automatically turns off 0 The sleep timer is set Turn on the power again v p 59 0 Auto Standby is set Auto Standby is triggered when there is no operation for a set amount of time To disable Auto Standby set Auto Standby on the menu to Off v p 69 Contents Connections Playback Settings Tips Appendix 87 Front panel Rear panel Remote control ...

Страница 88: ...inverter type fluorescent bulb light etc Move the set to a place in which the remote control sensor will not be exposed to strong light 0 When using a 3D video device the remote control unit of this unit may not function due to effects of infrared communications between units such as TV and glasses for 3D viewing In this case adjust the direction of units with the 3D communications function and th...

Страница 89: ...rt connection cables all the way in 0 Check that input connectors and output connectors are not reversely connected 0 Check cables for damage 0 Check the amplifier s functions and controls and adjust as necessary Contents Connections Playback Settings Tips Appendix 89 Front panel Rear panel Remote control unit Index ...

Страница 90: ...ame controllers and other wireless LAN devices Using such devices at the same time as this unit may cause sound to cut out due to electronic interference Sound cut out can be improved using the following methods v p 24 Install devices that cause interference away from this unit Turn off the power supply to devices that cause interference Change the settings of the router channel to which this unit...

Страница 91: ...output terminals VARIABLE is set too low Set the maximum volume using Volume Limit on the menu v p 68 Headphone volume is low 0 Switch H P Amplifier Gain to High if using headphones with high impedance or low sensitivity v p 68 Contents Connections Playback Settings Tips Appendix 91 Front panel Rear panel Remote control unit Index ...

Страница 92: ...s not performed or this unit is not selected Click the AirPlay icon on the iTunes iPhone iPod touch iPad screen and select this unit v p 53 Audio is interrupted during the AirPlay playback on iPhone iPod touch iPad 0 Quit the application running in the background of the iPhone iPod touch iPad and then play using AirPlay 0 Some external factors may be affecting the wireless connection Modify the ne...

Страница 93: ...unit are not displayed v p 36 0 This unit is able to display files in a maximum of eight folder layers A maximum of 5000 files folders can also be displayed for each layer Modify the folder structure of the USB memory device 0 When multiple partitions exist on the USB memory device only files on the first partition are displayed iOS and Android devices are not recognized 0 The USB port of this uni...

Страница 94: ...n the power of the Bluetooth device off and on again and then try again 0 Set Bluetooth in the menu to Enabled The Bluetooth function does not work when Bluetooth is Disabled v p 74 The sound is cut off 0 Bring the Bluetooth device near to this unit 0 Remove obstructions between the Bluetooth device and this unit 0 To prevent electromagnetic interference locate this unit away from microwave ovens ...

Страница 95: ... v p 79 0 Check the power of the router is on 0 To obtain the IP address automatically enable the DHCP server function on the router Also set the DHCP setting to On on this unit v p 79 0 To obtain the IP address manually set the IP address on this unit v p 79 0 Some radio stations broadcast silently during some time period In this case no audio is output Wait for a while and select the same radio ...

Страница 96: ...gs 0 Computer s power is not turned on Turn on the power 0 Server is not running Launch the server 0 IP address of this unit is wrong Check the IP address of this unit v p 74 Files on PC or NAS are not displayed 0 Files of a type not supported by this unit are not displayed v p 102 Music stored on a NAS cannot be played 0 If you use a NAS in conformity with the DLNA standard enable the DLNA server...

Страница 97: ...other networks 0 This unit is not compatible with WEP TSN Cannot connect to a WPS Router 0 Check that the WPS mode of the router is operating 0 Press the WPS button on the router and then press the ENTER button within 2 minutes 0 A router settings that are compatible with WPS 2 0 standards are required Set the encryption time to None WPA PSK AES or WPA2 PSK AES v p 77 0 If the router encryption me...

Страница 98: ...and try the update again Upgrade failed Please check your network then try again The download of the firmware failed Check your network environment and try the upgrade again Please check your network unplug and reconnect the power cord and try again The update failed Press and hold the X on the main unit for more than 5 seconds or remove and re insert the power cord The update restarts automatical...

Страница 99: ...lues Make settings again However the menu Audio settings are not reset SOURCE BACK X 1 Press X to turn on power to the unit 2 Press SOURCE to select Internet Radio Music Servers or USB Music 3 Press and hold the main unit s X and BACK at the same time for at least 3 seconds 4 Remove your fingers from the two buttons when Please wait appears on the display 5 Completed is shown in the display when r...

Страница 100: ...ACz1 32 44 1 48 kHz 48 320 kbps aac m4a FLAC 44 1 48 88 2 96 176 4 192 kHz flac Apple Losslessz2 44 1 48 88 2 96 176 4 192 kHz m4a DSD 2 8 5 6 MHz dsf dff z1 Only files that are not protected by copyright can be played on this unit Content downloaded from pay sites on the Internet are copyright protected Also files encoded in WMA format when ripped from a CD etc on a computer may be copyright prot...

Страница 101: ...n Profile When a Bluetooth device that supports this standard is connected monaural and stereo sound data can be streamed at a high quality 0 AVRCP Audio Video Remote Control Profile When a Bluetooth device that supports this standard is connected the Bluetooth device can be operated from this unit o About Bluetooth communications Radio waves broadcast from this unit may interfere with the operati...

Страница 102: ...iles Sampling frequency Bit rate Extension WMAz1 32 44 1 48 kHz 48 192 kbps wma MP3 32 44 1 48 kHz 32 320 kbps mp3 WAV 32 44 1 48 88 2 96 176 4 192 kHz wav MPEG 4 AACz1 32 44 1 48 kHz 48 320 kbps aac m4a FLAC 44 1 48 88 2 96 176 4 192 kHz flac Apple Losslessz2 44 1 48 88 2 96 176 4 192 kHz m4a DSD 2 8 5 6 MHz dsf dff z1 Only files that are not protected by copyright can be played on this unit Cont...

Страница 103: ...ations Sampling frequency Bit rate Extension WMA 32 44 1 48 kHz 48 192 kbps wma MP3 32 44 1 48 kHz 32 320 kbps mp3 MPEG 4 AAC 32 44 1 48 kHz 48 320 kbps aac m4a Contents Connections Playback Settings Tips Appendix 103 Front panel Rear panel Remote control unit Index ...

Страница 104: ...is as shown below Copyright C 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Josh Coalson Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 0 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 0 Redistributions in binary form must repr...

Страница 105: ...Picture Experts Group MPEG 2 MPEG 4 These are the names for digital compression format standards used for the encoding of video and audio Video standards include MPEG 1 Video MPEG 2 Video MPEG 4 Visual MPEG 4 AVC Audio standards include MPEG 1 Audio MPEG 2 Audio MPEG 4 AAC WMA Windows Media Audio This is the audio compression technology developed by Microsoft Corporation WMA data can be encoded us...

Страница 106: ...WPA established by the Wi Fi Alliance compatible with more secure AES encryption WPA PSK WPA2 PSK Pre shared Key This is a simple authentication system for mutual authentication when a preset character string matches on the wireless LAN access point and client Network Names SSID Service Set Identifier When forming wireless LAN networks groups are formed to prevent interference data theft etc These...

Страница 107: ...ormance standards The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by D M Holdings Inc is under license Other trademarks and trade names are those of their respective owners The Wi Fi CERTIFIED logo is a registered trademark of the Wi Fi Alliance Wi Fi Certification provides assurance that the device has passed the interoperabilit...

Страница 108: ...g frequency 44 1 kHz S N 115 dB Audible range 115 dB Dynamic range 108 dB Audible range 108 dB 24 bit 101 dB 16 bit Harmonic distortion 0 0015 Audible range 0 0020 24 bit 0 0025 16 bit Output level Unbalanced output FIXED Unbalanced output VARIABLE 2 2 V RMS 4 5 V RMS variable maximum 2 2 V RMS 4 5 V RMS variable maximum Headphone output 30 mW 32 Ω ohms variable maximum 30 mW 32 Ω ohms variable ma...

Страница 109: ...0 Digital output Optical 15 21 dBm 0 Digital input USB Front USB Type A USB 2 0 High speed Contents Connections Playback Settings Tips Appendix 109 Front panel Rear panel Remote control unit Index ...

Страница 110: ...munication range Approx 98 4 ft 30 m in line of sight z2 Used frequency range 2 4 GHz Modulation scheme FHSS Frequency Hopping Spread Spectrum Supported profiles A2DP Advanced Audio Distribution Profile 1 2 AVRCP Audio Video Remote Control Profile 1 5 Corresponding codec SBC Transmission range A2DP 20 Hz 20 000 Hz z2 The actual communication range varies depending on the influence of such factors ...

Страница 111: ...wer consumption in standby mode 0 3 W Power consumption in Network Control On mode 4 W For the purpose of improvement the specifications and design are subject to change without notice Contents Connections Playback Settings Tips Appendix 111 Front panel Rear panel Remote control unit Index ...

Страница 112: ...1 2 12 10 1 2 265 1 1 2 35 12 3 8 312 6 5 8 166 2 49 2 50 4 1 4 107 6 3 4 170 1 7 8 45 13 5 8 344 17 1 8 434 2 3 8 60 o Weight 8 lbs 10 oz 3 9 kg Contents Connections Playback Settings Tips Appendix 112 Front panel Rear panel Remote control unit Index ...

Страница 113: ...nt panel 12 v H HEOS Account 44 81 HEOS Favorites 57 v I Input source 30 Inputting characters 66 Internet Radio 31 IR control 26 v M Menu map 60 v N NAS 33 102 Network settings 74 v P Pairing 39 PC 33 102 v Q Queue 34 37 47 Contents Connections Playback Settings Tips Appendix 113 Front panel Rear panel Remote control unit Index ...

Страница 114: ...ettings 99 v S Sleep timer 59 Spotify 56 v T Tips 85 Troubleshooting 86 v U USB memory device 23 36 v W Wi Fi settings 76 Wired LAN 24 76 Wireless LAN 25 76 Contents Connections Playback Settings Tips Appendix 114 Front panel Rear panel Remote control unit Index ...

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