Troubleshooting
First, check the following.
1. Are all of the connections correct?
2. Were the instructions in the manual followed correctly?
3. Is the connected device being operated correctly?
If the headphones do not operate properly, check the corresponding issue here.
If the issue is not covered here, there may be a malfunction. Contact the store where you purchased the headphones. If the staff at the store where you
purchased the headphones also do not know how to resolve the issue, contact the Denon Customer Service Center or your nearest Repairs Center.
Power does not turn on
Power does not turn on.
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When the rechargeable battery has no power remaining, connect the headphones to an AC adapter or computer using the supplied USB cable to
charge the battery. (
The device cannot be charged
The headphones cannot be charged.
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Check whether the power plug is correctly inserted into the power outlet. (
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Make sure the supplied USB cable is inserted correctly into the headphones. (
0
If the headphones are connected to the computer via the USB port, check that the computer is powered on.
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