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17
9.
TROUBLESHOOTING
9. 1 NO LIQUID COMES OUT – NO WATER?
No liquid comes out: Beverage preparation stops part way
duringdelivery or does not start at all. Bar display flashes
and ON / OFF iconblinks red and green rapidly.
1
Check ifthe water tank contains enough fresh drinking
water. If not, refill withfresh drinking water and touch hot/-
coldwater iconagain to continue preparation. If the water
tank is full proceedas follows.
No liquid comes out: The capsule may be blockedand under
pressure.
1
Always keep the machine upright!
To stop preparation,
touch hot/cold water icon again. Do not unplugthe machine!
Machine releases pressure.
2
Coffee mix is pressed out oftop ofcapsule holder. Wait
until pressing process is finished. This is the case ifyou
hear no noise coming from the machine.
3
Do not drink the coffee!If capsule holder can be pulled out:
Throw away the capsule. Ifcapsule holder cannotbe pulled
out, wait for 20 minutes, try again. If capsule holder is still
blocked, unplug machine. Call the
NESCAFÉ® Dolce Gusto® hotline. For hotline numbers see
lastpage.
4
Rinse the machine: Follow instructions in 5. onpage 1.
Clean with washing-up liquidand fresh drinking water both
sides ofcapsule holder. Rinse driptray with fresh drinking
water and clean it with a clean food-safe brush.
5
Unplugpower plug!Remove water tank. Take out the
injector tool. Pull cleaningneedle out ofinjector tool.
Keep
needleout ofreach ofchildren!
9. 2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
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