10
en
Troubleshooting
Problem
Possible causes
Solution
The espresso coffee is cold
Pre heating the machine was not carried
out.
follow instructions on pre heating the
coffee machine.
The green coffee ready indicator light
was not glowing when the coffee button
was pressed.
Wait until the green coffee indicator light
stops flashing before pressing the coffee
button.
The pump is too noisy
The water tank is empty
fill the tank with water.
The tank is incorrectly fitted and the val-
ve in the bottom is not open.
Press the tank lightly so as to open the
valve at the bottom.
The coffee cream is light in colour and is
dispensed too quickly.
The ground coffee has not been pressed
enough.
Press the coffee more firmly.
insufficient ground coffee has been used. increase the quantity of coffee in the
filter.
Too much coffee has been dispensed.
Decrease the quantity of coffee dispen-
sed into the cup(s).
The coffee used is unsuitable.
change the type of coffee used.
The coffee cream is dark in colour and is
dispensed too slowly.
The ground coffee has been pressed too
firmly.
Press the coffee less.
The coffee outlet is blocked.
clean as indicated in the cleaning sec-
tion.
Too much coffee has been used.
Decrease the quantity.
The coffee is too finely ground.
change the coffee and buy one suitable
for espresso machines.
The coffee used is unsuitable.
change the type of coffee used
The coffee has an acidic taste
The machine was not rinsed thoroughly
after descaling
flush the machine with several changes
of clean water and rinse all components,
see cleaning
The milk does not froth when making a
cappuccino
The milk is not cold enough.
Always use milk from the refrigerator.
Try milk with a different fat content.
The cappuccino maker is dirty.
clean the steam delivery tube as well as
the nozzle. see cleaning.
