13
TROUBLESHOOTING
PROBLEM PROBABLE
CAUSES SOLUTION
No coffee is released
The coffee takes a long time to
be released
Coffee leaks from the edges of
the boiler
"H2O" appears on the
display.
The appliance emits a long
BEEP and then goes off
No water in the boiler
The coffee used is not the right
type
The disk filter is blocked
The coffee has been pressed
Lime scale has formed on the
bottom of the boiler.
The disk filter is blocked
The gasket is burned or torn
No water in the boiler
The coffee maker is not resting
correctly on the base
The appliance has been inter-
rupted during operation
The boiler is hot
The moka has been off the
base for too long and the
Keep Warm function has gone
off
The Keep Warm button has
been pressed, but the coffee
maker is cold
Fill the boiler with fresh water
Use ground coffee expressly
for Moka coffee makers
Clean the disk filter as descri-
bed in the paragraph
“Cleaning and maintenance”
Do not press the ground coffee
Do not press the ground coffee
Clean as described in the sec-
tion "DESCALING"
Clean the disk filter as descri-
bed in the paragraph
“Cleaning and maintenance”
Replace the gasket.
Fill the boiler
Make sure the boiler is inser-
ted in the connector as far as
it will go
Do not interrupt the heating
phase
Wait for the boiler to cool
down
Use cold water
Press the Keep Warm button
Cold coffee reheated loses its
aroma You are recommended
to remake it
