21
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM
POSSIBLE CAUSE
REMEDY
The coffee is not hot
•
The cups were not preheated.
•
Warm the cups by rinsing them with hot
water (N.B. you can use the hot water
function).
•
The infuser has cooled down because
2/3 minutes have elapsed since the last
coffee was made.
•
Before making the coffee, warm the
infuser by pressing the
button (see
section “Manual rinsing”).
•
Low coffee temperature is set.
•
In the menu, set a high coffee
temperature.
The coffee is thin or
not creamy enough.
•
The coffee is ground too coarsely.
•
Turn the grinding adjustment knob one
click anticlockwise towards “1” while
the coffee mill is in operation (fig. 10).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering two coffees (see
the section “Adjusting the coffee mill” on
page 12).
•
Wrong type of coffee
•
Use coffee for espresso coffee makers.
The coffee is delivered
too slowly or a drop at
a time.
•
The coffee is ground too inely.
•
Turn the grinding adjustment knob
one click clockwise towards “7” while
the coffee mill is in operation (fig. 10).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering two coffees (see
the section “Adjusting the coffee mill” on
page 12).
Coffee does not come
out of one of the
spouts.
•
The spouts are blocked.
•
Clean the spouts with a toothpick.
The frothed milk has
large bubbles
•
The milk is not cold enough or is not
semi-skimmed.
•
You should ideally use skimmed or
semi-skimmed milk at refrigerator
temperature (about 5°C). If the result is
still disappointing, try another brand of
milk.
The milk is not frothed
•
Cappuccino maker dirty.
•
Clean as described in the section
“Cleaning the cappuccino maker after
use” on page 14.
•
The ring on the cappuccino maker is
NOT in the cappuccino position.
•
Place the ring in the CAPPUCCINO
position.
Steam delivery stops
•
A safety device stops steam delivery
after 3 minutes.
•
Wait, then activate the steam function
again.
The appliance does not
come on.
•
It is not plugged into the mains socket.
•
Plug into the mains socket.
•
The main switch (A8) is not turned on.
•
Place the main switch in the I position
(fig. 1).
Содержание ECAM 23.420
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