12
Problem
Possible causes
Solution
Espresso cofee does not low out
No water in the tank
Fill the water tank
The holes in the ilter-holder are blocked
Clean the holes in the ilter-holder spouts
The espresso boiler outlet is blocked
Clean as indicated in the “Cleaning the boiler outlet”
paragraph
Espresso cofee drips from the edges of
the ilter-holder instead of through the
holes
The ilter-holder is inserted incorrectly
Attach the ilter-holder correctly and turn it fully
to the right
The espresso boiler gasket has lost elasticity
Replace the espresso boiler gasket: contact Customer
Services
The holes in the ilter-holder spout are blocked
Clean the holes in the spouts.
The espresso cofee is cold
The espresso OK light is not on when the cofee
button is pressed
Wait for the OK light to switch on
Pre-heating has not been carried out
Pre-heat as indicated in the paragraph
The cups have not been pre-heated
Pre-heat the cups using hot water or leaving them
for at least 20 minutes on the cup warmer plate
on the lid
Loud pump noise
The water tank is empty
Fill the water tank
The tank is inserted incorrectly and the valve on the
bottom is not open
Press the tank lightly to open the valve on the
bottom
The cofee cream is light (cofee lows
quickly from the spout)
The ground cofee has not been suiciently pressed
Tamper the ground cofee more (ig. 10)
Not enough ground cofee
Increase the amount of ground cofee
The cofee is not ground inely enough
Only use cofee ground speciically for espresso
cofee machines
Incorrect type of ground cofee
Change the quality of the ground cofee
The cofee cream is dark (the cofee
lows slowly from the spout)
The ground cofee is too tightly pressed
Decrease the amount of ground cofee
Too much ground cofee
Reduce the quantity of ground cofee
The espresso boiler outlet is blocked
Clean as indicated in “Cleaning the ilter”
The ilter is blocked
Only use cofee ground speciically for espresso cofee
machines and it must not be damp
The cofee is too inely ground
Change the quality of the ground cofee powder
The ground cofee is too ine or is damp
Only use cofee ground speciically for espresso cofee
machines and it must not be damp
Incorrect type of ground cofee
Change the quality of the ground cofee powder
The milk does not froth when making a
cappuccino
Milk not cold enough
Always use milk at refrigerator temperature
Cappucccino maker is dirty
Carefully clean the holes in the cappuccino nozzle, in
particular, those indicated in igure 20
Troubleshooting
