9
TROUBLESHOOTING
Check the following points before calling an authorized Service Center. Please call
1-800-322-3848
within
the United States. Please call
1-888-335-6644
within Canada. For all other countries, please visit
www.delonghi.com
PROBLEMS
CAUSE
SOLUTION
The filter is blocked.
The temperature or humidity
in the room are too low.
The room is too big for the
dehumidifying power of the
appliance.
Too many sources of humidity
in the room (pots of boiling
water, etc.).
The humidy set point is too
high.
Clean the filter.
In certain conditions, it is nor-
mal for the appliance not to
dehumidify (in certain cases,
it is recommended to heat the
environment).
Decrease the humidity set
point.
The safety device has tripped.
Wait for 3 minutes to pass and
try again.
The tank is missing.
The tank is full.
The tank is incorrectly
positioned.
The temperature in the room is
very low.
One of the sensors on the
appliance is faulty.
The condensation discharge
pump is missing.
Replace the tank.
Empty the tank.
Position the tank correctly.
Increase room temperature.
Call the Service Center; num-
bers listed above.
Check the hose is correctly
positioned.
Disconnect and reconnect the
plug.
The appliance is operating in
dehumidifying mode, but the
humidity does not decrease.
The appliance does not
work for 3 minutes after
start-up.
is displayed
is displayed
“
E2
”/”
E3
” is displayed
Symbol “PUMP/POMPE” is
blinking
GB
The pump is properly con-
nected but no water is
coming out
There is not enough moisture
collected yet to activate the
pump system.
Wait. As most moisture is
collected, the pump will
beging to work.
Water is leaking from the
unit
Drainage tube is not properly
connected to the housing
Ensure that the tube is secu-
rely connected to the housing.