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Serial IO driver

Verify if the drivers for Touchpad, IR camera, and keyboard and are installed.

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Software

Содержание Vostro 3470

Страница 1: ...Dell Vostro 3470 Setup and specification guide Regulatory Model D13S Regulatory Type D13S003 ...

Страница 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2018 04 Rev A01 ...

Страница 3: ... 17 Navigation Keys 17 System setup options 18 General screen options 18 System Configuration screen options 19 Video screen options 20 Security screen options 20 Secure Boot screen options 21 Intel Software Guard Extensions screen options 22 Performance screen options 22 Power Management screen options 23 POST Behavior screen options 24 Virtualization support screen options 25 Wireless screen opt...

Страница 4: ... an existing system setup password 27 5 Software 29 Supported operating systems 29 Downloading drivers 29 Intel chipset drivers 29 Serial IO driver 30 USB drivers 31 Network drivers 31 Realtek Audio 31 Serial ATA drivers 32 6 Getting help 33 Contacting Dell 33 4 Contents ...

Страница 5: ...Set up your computer 1 Connect the keyboard and mouse 2 Connect to your network using a cable or connect to a wireless network 3 Connect the display 1 Set up your computer 5 ...

Страница 6: ...r with a discrete graphics card the HDMI and the display ports on the back panel of your computer are covered Connect the display to the discrete graphics card 4 Connect the power cable 5 Press the power button 6 Set up your computer ...

Страница 7: ...6 Follow the instructions on the screen to finish Windows setup a Connect to a network b Sign in to your Microsoft account or create a new account 7 Locate Dell apps Set up your computer 7 ...

Страница 8: ...Table 1 Locate Dell apps Register your computer Dell Help Support SupportAssist Check and update your computer 8 Set up your computer ...

Страница 9: ...Chassis System front view 1 Power button power status LED 2 Hard drive activity light 3 Memory card reader 4 Universal audio microphone connector 5 USB 3 1 Gen 1 ports 2 6 Optical drive 2 Chassis 9 ...

Страница 10: ... Microphone port 4 VGA port 5 HDMI port 6 USB 2 0 ports 4 7 Service tag 8 Expansion card slots 9 Power connector port 10 Power diagnostics light 11 Power supply diagnostics button 12 Kensington security slot 13 Network port 14 Padlock ring 10 Chassis ...

Страница 11: ...computer Topics Dimensions and weight System information Processor Operating system Memory Ports and connectors Communications Video Audio Storage Storage combinations Power supply Security hardware Regulatory and Environmental Compliance Dimensions and weight Table 2 Dimensions and weight Height 11 4 inch 290 mm Width 3 6 inch 92 6 mm Depth 11 5 inch 293 mm Weight 19 7 lb 4 8 kg System informatio...

Страница 12: ...el 8th Generation Core i5 8400 8th Generation Intel Core i5 8400 processor 9 MB Cache up to 4 0 GHz Intel UHD Graphics 630 with shared graphics memory Intel 8th Generation Core i7 8700 8th Generation Intel Core i7 8700 processor 12 MB Cache up to 4 6 GHz Intel UHD Graphics 630 with shared graphics memory Operating system Table 5 Operating system Operating systems supported Windows 10 64 bit Window...

Страница 13: ...t can be upgraded NOTE Memory configuration of 2400 MHz pair with PDC CDC core i3 CPU Memory configuration of 2666 MHz pair with core i5 i7 CPU Type DDR4 SDRAM Non ECC memory Speed 2666 MHz on Core i5 i7 processor 2400 MHz on Celeron Pentium and i3 processor Ports and connectors Table 7 Ports and connectors USB Two USB 3 1 Gen 1 ports Four USB 2 0 ports Security Kensington lock slot Padlock ring A...

Страница 14: ... 8100 Intel Core i5 8400 Intel Core i7 8700 Integrated Shared system memory VGA HDMI 1 4 VGA 2048x1536 60 Hz HDMI 1920x1080 60Hz Intel UHD Graphics 610 UMA Intel Pentium Gold G5400 Celeron processor G4900 Integrated Shared system memory VGA HDMI 1 4 VGA 2048x1536 60 Hz HDMI 1920x1080 60Hz NVIDIA GeForce GT 710 Discrete N A DDR3 2 GB DL DVI HDMI VGA FH only Dual Link DVI 2560x1600 HDMI 1920x1200 PC...

Страница 15: ... 240VAC 200 240VAC 50 60 Hz Input current maximum 200 W APFC High voltage 200 W APFC 100V 240V Full range 200 W EPA Bronze Security hardware Table 14 Security hardware Security HW Data wipe via BIOS Secure Erase Support of Computrace BIOS agent supports both Computrace and Proactive Systems Management Discrete TPM 2 0 optional BIOS disable TPM China Only Control Vault 2 0 Advanced authentication w...

Страница 16: ...ered for selected configurations only For specific country participation and rating please visit www epeat net CCC CECP China only ESPL 1 Million Hr MTBF China only Post RTS In metro Brazil only 16 Technical specifications ...

Страница 17: ...ed NOTE If you wait too long and the operating system logo appears wait until you see the desktop Then shut down or restart your computer and try again NOTE After the Dell logo appears you can also press F12 and then select BIOS setup Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not...

Страница 18: ... L3 Cache HT Capable and 64 Bit technology Device Information Displays Primary Hard Drive SATA 0 SATA 1 SATA 2 SATA 3 LOM MAC Address Video Controller Audio Controller WiFi Device M 2PCIe SSD 0 Dock eSATA Device Video BIOS Version Video Memory Panel Type Native Resolution WiGig Device Cellular Device Bluetooth Device Boot Sequence Boot Sequence Allows you to change the order in which the computer ...

Страница 19: ...toring Analysis and Reporting Technology specification This option is disabled by default Enable SMART Reporting USB Configuration This field configures the integrated USB controller If Boot Support is enabled the system is allowed to boot any type of USB Mass Storage Devices HDD memory key floppy If USB port is enabled device attached to this port is enabled and available for OS If USB port is di...

Страница 20: ... to set change or delete the administrator admin password NOTE You must set the admin password before you set the system or hard drive password Deleting the admin password automatically deletes the system password and the hard drive password NOTE Successful password changes take effect immediately Default setting Not set System Password Allows you to set change or delete the system password NOTE S...

Страница 21: ...s for Clear Command Attestation Enable enabled by default Key Storage Enable enabled by default SHA 256 enabled by default Disabled Enabled enabled by default NOTE To upgrade or downgrade TPM1 2 2 0 download the TPM wrapper tool software Computrace Allows you to activate or disable the optional Computrace software The options are Deactivate Disable Activate NOTE The Activate and Disable options wi...

Страница 22: ...the keys restore to default settings Intel Software Guard Extensions screen options Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code storing sensitive information in the context of the main OS The options are Disabled Enabled Software Controlled default Enclave Memory Size This option sets SGX Enclave Reserve Memory Size The options are...

Страница 23: ...ate Enable Intel Speed Shift Technology This option is used to enable or disable the Intel speed shift technology support The option is enabled by default Auto On Time Allows you to set the time at which the computer must turn on automatically The options are Disabled Every Day Weekdays Select Days Default setting Disabled Deep Sleep Control Allows you to aggressive the system is at conserving pow...

Страница 24: ...n when the system boots Enable Numlock LED The option is enabled Keyboard Errors This option option specifies whether the keyboard related errors are reported when it boots Enables Keyboard Error Detection The option is enabled by default Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps The options are Minimal Thorough default Auto Extended BIOS POST Ty...

Страница 25: ...s WLAN WiGig default Bluetooth default Advanced configuration options Option Description ASPM Allows you to set the ASPM level Auto default Disabled L1 Only Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default SERR Messages This field...

Страница 26: ...your computer battery is fully charged and connected to a power outlet NOTE If BitLocker is enabled it must be suspended prior to updating the system BIOS and then re enabled after the BIOS update is completed 1 Restart the computer 2 Go to Dell com support Enter the Service Tag or Express Service Code and click Submit Click Detect Product and follow the instructions on screen 3 If you are unable ...

Страница 27: ...ower on or re boot 1 In the System BIOS or System Setup screen select Security and press Enter The Security screen is displayed 2 Select System Password and create a password in the Enter the new password field Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper c...

Страница 28: ...assword and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from System Setup The computer reboot 28 System setup ...

Страница 29: ...E If you do not have the Service Tag use the auto detect feature or manually browse for your desktop model 4 Click Drivers and Downloads 5 Select the operating system installed on your desktop 6 Scroll down the page and select the driver to install 7 Click Download File to download the driver for your desktop 8 After the download is complete navigate to the folder where you saved the driver file 9...

Страница 30: ...Serial IO driver Verify if the drivers for Touchpad IR camera and keyboard and are installed 30 Software ...

Страница 31: ... already installed in the computer Network drivers Install the WLAN and Bluetooth drivers from the Dell support site Table 19 Network drivers Before installation After installation Realtek Audio Verify if audio drivers are already installed in the computer Software 31 ...

Страница 32: ...ter Installation Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance Using the default Windows storage drivers is not recommended Verify if the default serial ATA drivers are installed in the computer 32 Software ...

Страница 33: ...port and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link ...

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