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Contacting Dell

 

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your 

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by 

country and product, and some services may not be available in your area. To contact Dell for sales, 

technical support, or customer service issues:

1.

Go to 

dell.com/support.

2.

Select your support category.

3.

Verify your country or region in the 

Choose a Country/Region

 drop-down list at the bottom of the 

page.

4.

Select the appropriate service or support link based on your need.

35

Содержание Vostro 14-5459 P68G

Страница 1: ...Vostro 14 5459 Owner s Manual Regulatory Model P68G Regulatory Type P68G001 ...

Страница 2: ... by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2015 10 Rev A00 ...

Страница 3: ...the WLAN Card 12 Removing the Keyboard 12 Installing the Keyboard 13 Removing the Speakers 13 Installing the Speakers 14 Removing the Heat Sink 14 Installing the Heat Sink 14 Removing the Fan 15 Installing the Fan 15 Removing the Display Assembly 15 Installing the Display Assembly 16 Removing the Display Bezel 17 Installing the Display Bezel 17 Removing the Display Panel 17 Installing the Display ...

Страница 4: ...ence 23 Navigation Keys 23 Updating the BIOS 24 System Setup Options 25 4 Troubleshooting 28 Enhanced Pre Boot System Assessment ePSA Diagnostics 28 LED Error Codes 28 Battery Status Lights 29 5 Specifications 30 6 Contacting Dell 35 Contacting Dell 35 4 ...

Страница 5: ...ge due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touc...

Страница 6: ...a save and close all open files and exit all open programs before you turn off your computer 1 Turning off your computer In Windows 10 using a touch enabled device or mouse 1 Click or tap 2 Click or tap and then click or touch Shut down In Windows 8 using a touch enabled device 1 Swipe in from the right edge of the screen opening the Charms menu and select Settings 2 Tap and then tap Shut down In ...

Страница 7: ...Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 If required verify that the computer works correctly by running Dell Diagnostics 7 ...

Страница 8: ...k cover from all sides to release the back cover 2 3 4 5 c Lift the back cover from the computer 6 Installing the Back Cover 1 Align the back cover with the screw holes on the computer 2 Tighten the screws to secure the base cover to the computer 3 Follow the procedures in After Working Inside Your computer Removing the Battery 1 Follow the procedure in Before Working Inside Your Computer 2 Remove...

Страница 9: ...d 4 Install the back cover 5 Follow the procedure in After Working Inside Your computer Removing the Hard Drive 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a back cover b battery 3 Perform the following steps to remove the hard drive a Disconnect the hard drive cable from the connector on the system board 1 b Remove the screws that secure the hard drive to the comput...

Страница 10: ... 5 Follow the procedures in After Working Inside Your computer Removing the Memory Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a back cover b battery 3 Perform the following steps to remove the memory module a Lift the plastic enclosure covering the top of the memory compartment 1 b Pry the retention clips away from the memory module until it pops up 2 Remove the...

Страница 11: ... 5 Follow the procedures in After Working Inside Your computer Removing the WLAN Card 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a back cover b battery 3 To remove WLAN card a Lift up the plastic flap which covers the WLAN card b Remove the screw that secures the WLAN card to the computer c Disconnect the antenna cable from the WLAN card d Remove the WLAN card from ...

Страница 12: ... the plastic cover over the WLAN card 5 Install the a battery b back cover 6 Follow the procedure in After Working Inside Your computer Removing the Keyboard 1 Follow the procedure in Before Working Inside Your Computer 2 To remove the keyboard a Using a plastic scribe lift the edges of the keyboard at the locations indicated b Slide the keyboard toward the display to release it from the computer ...

Страница 13: ...along the edges 3 Press the edges of the keyboard until clicks into place 4 Follow the procedure in After Working Inside Your computer Removing the Speakers 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a back cover b battery c hard drive 3 To remove the speakers a Disconnect the speaker cable from the system board and unroute it along the routing channel 1 b Lift the ...

Страница 14: ...nside Your Computer 2 Remove the a back cover b battery 3 To remove the heat sink a Lift up the plastic flap that covers the memory module to access the heat sink module 1 b Remove the screws that secure the heat sink module to the computer chassis 2 3 4 5 6 7 c Remove the heat sink module from the slot on the system board 8 Installing the Heat Sink 1 Place the heat sink module into its slot on th...

Страница 15: ...em board 2 c Remove the screws that secure the fan module to the system board 3 d Lift the fan module from the computer Installing the Fan 1 Install the fan into the slot on the system board 2 Tighten the screws to secure the fan module 3 Connect the I O and system board cables to the system board connectors 4 Install the a WLAN card b battery c back cover 5 Follow the procedure in After Working I...

Страница 16: ... the display hinges to the computer chassis 4 4 To remove the display a Lift the computer chassis b Lift the computer chassis from the display Installing the Display Assembly 1 Align the display assembly with the display hinges of the computer chassis 2 Tighten the screws that secure the display hinges 3 Connect the display cable to the connector on the system board 4 Install the a heat sink b WLA...

Страница 17: ...splay bezel a Lift the corners of the bezel with a plastic scribe to remove it 1 2 3 4 Installing the Display Bezel 1 Place the display bezel on the display panel and press along the edges until it clicks in place 2 Install the a display assembly b heat sink c WLAN card d battery e back cover 3 Follow the procedure in After Working Inside Your computer Removing the Display Panel 1 Follow the proce...

Страница 18: ...1 Connect the display panel cable to the display panel and turn it over to align it with the assembly 2 Install the screws that secure the display panel 3 Install the a display bezel b display assembly c heat sink d WLAN card e battery f back cover 4 Follow the procedure in After Working Inside Your computer Removing the I O Panel 1 Follow the procedure in Before Working Inside Your Computer 2 Rem...

Страница 19: ... board 3 Install the a fan b heat sink c WLAN card d battery e back cover 4 Follow the procedure in After Working Inside Your computer Removing the Power Connector 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a back cover b battery c heat sink d WLAN card e display assembly 3 To remove the DC in connector a Disconnect the DC in connector cable from the system board b ...

Страница 20: ...he a display assembly b heat sink c WLAN card d battery e back cover 4 Follow the procedure in After Working Inside Your computer Removing the Camera 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a back cover b battery c display assembly d display bezel 3 Disconnect the camera cable and lift the camera to remove it from the computer 20 ...

Страница 21: ...he System Board 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a back cover b battery c heat sink d WLAN card e fan f display assembly g DC in connector h IO Panel i memory module j speakers 3 To remove the system board a Disconnect the display assembly cable from the system board 1 2 b Remove the screws that secure the system board to the computer chassis 3 c Lift and ...

Страница 22: ...the system board to the computer chassis 3 Connect the display assembly cable to the system board 4 Install the a memory module b fan c speakers d keyboard e hard drive f IO panel g DC in connector h display assembly i heat sink j WLAN card k battery l back cover 5 Follow the procedure in After Working Inside Your computer 22 ...

Страница 23: ...ctly Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot f...

Страница 24: ...he computer 2 Go to dell com support 3 Enter the Service Tag or Express Service Code and click Submit NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen 4 If you are unable to locate or find the Service Tag click the Product Category of your computer 5 Choose the Product Type from the...

Страница 25: ...he processor L2 cache size L3 Cache Displays the processor L3 cache size Fixed HDD Displays the model number and capacity of the hard drive mSATA Device Displays the model number and capacity of the optical drive System Memory Displays the memory in built on the computer Extended Memory Displays the memory installed on the computer Memory Speed Displays the memory speed Advanced Table 3 Advanced I...

Страница 26: ...o enter it Set Admin Password Allows you to change or delete the administrator password Set System Password Allows you to change or delete the system password Set HDD Password Allows you to set a password on the computer s internal hard drive HDD Password Change Allows you to change the security password Password Bypass Allows you to bypass the system password and the internal HDD password prompts...

Страница 27: ...This section allows you to save discard and load default settings before exiting from System Setup 27 ...

Страница 28: ...only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnos...

Страница 29: ... 7 Display Failure LCD 3 1 RTC Power Failure 3 2 PCI Video 3 3 BIOS Recovery 1 3 4 BIOS Recovery 2 4 1 CPU Configuration or CPU failure 4 2 Generic POST Video Error Old LED pattern 1110 Battery Status Lights Table 6 Battery LED Behavior Battery Charge LED LED Behavior AC mode All White Fully charged Off Battery mode Low to Fully charged Off Discharging when Battery charge is 10 Solid Yellow 29 ...

Страница 30: ...le 7 System Information Feature Description Chipset 6th generation Intel Core i3 Processor 6th generation Intel Core i5 Processor 6th generation Intel Core i7 Processor Chipset Integrated in processor Table 8 Memory Feature Description Slot One SODIMM slot Memory type DDR3L Speed 1600 MHz Configurations supported 4 GB and 8 GB Table 9 Audio Feature Description Controller Conexant CX6008 with Waves...

Страница 31: ... card slot Supports SD 3 0 Table 13 Camera Feature Description Image resolution 0 92 megapixel Video Resolution maximum 1280 x 720 pixels HD at 30 fps Diagonal viewing angle 74 degree Table 14 Communication Feature Description Ethernet 10 100 1000 Mbps Ethernet controller integrated on system board Wireless 2x2 802 11 a b g n AC BT 1x1 802 11 a b g n AC BT Bluetooth 4 0 Intel WiDi Wi Fi Display Ta...

Страница 32: ...mm 8 12 inches Width 326 18 mm 12 84 inches Diagonal 14 0 Active area X Y 309 4 mm 12 18 inches x 173 95 mm 6 84 inches Maximum resolution 1366 x 768 pixels Maximum Brightness 200 nits Operating angle 135 degree Refresh rate 60Hz 40Hz Minimum Viewing angles Horizontal 40 L 40 R Vertical 10 up 30 down Pixel pitch 0 2265 H x 0 2265 V mm Table 17 Keyboard Feature Description Number of keys 80 Table 1...

Страница 33: ... Operating 0 to 65 Coin cell battery LI 3V 83 MAH Table 20 AC Adapter Feature Description Type 45 W 65 W Input voltage 100 240 VAC Input current maximum 45 W 1 3 A 65 W 1 6 A 1 7 A Input frequency 50 Hz 60 Hz Output current 45 W 2 31 A 65 W 3 34 A Rated output voltage 19 5 VDC Temperature range Operating 0 to 40 Non Operating 40 to 70 Table 21 Physical Feature Non Touch Touch Height 18 30 mm 0 72 ...

Страница 34: ...nvironmental Feature Description Temperature Operating 0 to 35 Storage 20 to 60 Relative humidity maximum Operating 20 90 Storage 20 95 Altitude maximum Operating 15 2 m to 3048 m 50 to 10 000 ft 0 to 35 C Non Operating 15 2 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 34 ...

Страница 35: ... based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or sup...

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