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| Contents

Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 59

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 60

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Содержание UltraSharp UP2516D

Страница 1: ...Model UP2516D UP2716D Regulatory model UP2516Dt UP2716Dt Dell UltraSharp UP2516D UP2716D User s Guide ...

Страница 2: ...NING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 201...

Страница 3: ...23 Attaching the Stand 23 Using the Tilt Swivel and Vertical Extension 26 Adjusting the Rotation Display Settings of Your System 27 Connecting Your Monitor 27 Organizing Your Cables 31 Removing the Monitor Stand 31 Wall Mounting Optional 32 Operating the Monitor 33 Turning on the Monitor 33 Using the Front Panel Controls 33 Using the On Screen Display OSD Menu 36 Troubleshooting 54 Self Test 54 Co...

Страница 4: ...s 57 Product Specific Problems 58 Mobile High Definition Link MHL Specific Problems 59 Appendix 60 Safety Instructions 60 FCC Notices U S only and Other Regulatory Information 60 Contacting Dell 60 Setting Up Your Monitor 61 Maintenance Guidelines 62 ...

Страница 5: ...shown below Make sure that you have received all the components and contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Stand riser Stand base Power cable varies by country ...

Страница 6: ...Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Ultra thin bezel minimizes the bezel gap in multi monitor usage enabling easier set up with an elegant viewing experience Extensive digital connectivity with DP mDP HDMI MHL and USB 3 0 helps future proof your monitor High Dynamic Contrast Ratio 2 000 000 1 Supports major indus...

Страница 7: ...l only 0 3 W standby power when in the sleep mode Energy Gauge shows the energy level being consumed by the monitor in real time Identifying Parts and Controls Front view Front view Front panel controls Label Description 1 Function buttons For more information see Operating the Monitor 2 Power on off button with LED indicator ...

Страница 8: ...m monitor 4 Security lock slot Secures monitor with security cable lock sold separately 5 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support 6 Dell soundbar mounting slots Attaches the optional Dell soundbar NOTE Please remove the plastic strip covering the mounting slots before affixing the Dell Soundbar Dell soundbar is sold separate...

Страница 9: ...ctor in Connect your computer with DP cable 4 mDP connector in Connect your computer with mDP to DP cable 5 DP connector out DP output for MST multi stream transport capable monitor DP 1 1 monitor can only be connected as the last monitor in the MST chain To enable MST refer to instruction on section Connecting the Monitor for DP MST Function NOTE Remove the rubber plug when use DP out connector U...

Страница 10: ... Monitor Specifications Flat Panel Specifications Model UP2516D UP2716D Screen type Active matrix TFT LCD Active matrix TFT LCD Panel type In plane switching IPS In plane switching IPS Viewable image Diagonal 63 44 cm 25 inches 68 47 cm 27 inches Active Area Horizontal 552 96 mm 21 77 inches 596 74 mm 23 49 inches Vertical 311 04 mm 12 25 inches 335 66 mm 13 21 inches Area 171992 68 mm2 266 59 inc...

Страница 11: ...480i 480p 576i 576p 720p 1080i 1080p QHD Preset Display Modes Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity Horizontal Vertical 720 x 400 31 5 70 0 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 0 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1152 x 864 67 5 ...

Страница 12: ...or Maximum number of external monitor that can be supported 2560 x 1440 60 Hz 1920 x 1200 60 Hz 1920 x 1080 60 Hz 2560 x 1440 60 Hz 1 2 2 NOTE Maximum external monitor resolution supported is 2560x1440 60Hz only Electrical Specifications Video input signals Digital video signal for each differential line Per differential line at 100 ohm impedance DP HDMI MHL signal input support Input voltage freq...

Страница 13: ... mm 20 79 inches 540 3 mm 21 27 inches Height compressed 398 0 mm 15 67 inches 410 3 mm 16 15 inches Width 567 7 mm 22 35 inches 611 4 mm 24 07 inches Depth 200 3 mm 7 89 inches 200 3 mm 7 89 inches Dimensions without stand Height 337 9mm 13 30 inches 362 5 mm 14 27 inches Width 567 7 mm 22 35 inches 611 4 mm 24 07 inches Depth 51 6 mm 2 03 inches 51 4 mm 2 02 inches Stand dimensions Height extend...

Страница 14: ... DPM compliant video card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as power save mode If the computer detects input from the keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VES...

Страница 15: ...ested at 230 Volts 50 Hz This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals you ordered and shall have no obligation to update such information Accordingly the customer should not rely upon this information in making decisions about electrical tolerances or otherwise No warranty as to acc...

Страница 16: ...nector in Pin number 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 u 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Страница 17: ...ut Pin number 20 pin side of the connected signal cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 CONFIG1 14 CONFIG2 15 AUX CH p 16 GND 17 AUX CH n 18 Hot Plug Detect 19 Return 20 DP_PWR ...

Страница 18: ...ector Pin number 20 pin side of the connected signal cable 1 GND 2 Hot Plug Detect 3 ML3 n 4 CONFIG1 5 ML3 p 6 CONFIG2 7 GND 8 GND 9 ML2 n 10 ML0 p 11 ML2 p 12 ML0 p 13 GND 14 GND 15 ML1 n 16 AUX p 17 ML1 p 18 AUX n 19 GND 20 DP_PWR ...

Страница 19: ...A 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Страница 20: ...tor Pin number 19 pin side of the connected signal cable 1 N C 2 CD_SENSE 3 N C 4 N C 5 TMDS_GND 6 N C 7 MHL 8 MHL_Shield 9 MHL 10 N C 11 TMDS_GND 12 N C 13 N C 14 N C 15 CD_PULLUP 16 N C 17 VBUS_CBUS_GND 18 VBUS 19 CBUS 2Shell Shield ...

Страница 21: ...y if the device is BC 1 2 compatible NOTE The monitor s USB ports work only when the monitor is on or in the power save mode If you turn off the monitor and then turn it on the attached peripherals may take a few seconds to resume normal functionality Transfer speed Data rate Power consumption SuperSpeed 5 Gbps 4 5 W Max each port Hi Speed 480 Mbps 2 5 W Max each port Full speed 12 Mbps 2 5 W Max ...

Страница 22: ...ings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor LCD Monitor Quality and Pixel Policy During the LCD monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or ...

Страница 23: ...hased any other stand see the documentation shipped with the stand to set it up CAUTION Place monitor of a flat clean and soft surface to avoid scratching the display panel To attach the monitor stand Remove the monitor protective cover and place the moitor with its front facing downward on it Insert the two tabs on the upper part of the stand to the groove on the back of the monitor Press the sta...

Страница 24: ...etting Up the Monitor Hold the stand base with the triangle mark facing upward Align the stand base protruded blocks to the matching slot on the stand Insert the stand base blocks fully into the stand slot ...

Страница 25: ...Setting Up the Monitor 25 Lift the screw handle and turn the screw clockwise After fully tighten the screw fold the screw handle flat within the recess ...

Страница 26: ... to the monitor you can tilt the monitor for the most comfortable viewing angle NOTE The stand is detached when the monitor is shipped from the factory Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor NOTE To use the Display Rotation function Landscape versus Portrait view with yo...

Страница 27: ...on 4 If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation 5 If you have an Intel graphics card select the Intel graphics tab click Graphic Properties select the Rotation tab and then set the preferred rotation NOTE If you do not see the rotation option or it is not working correctly go to www dell com support and do...

Страница 28: ...monitor to switch to mDP Connecting the HDMI cable Optional Connecting the monitor for DP Multi Stream Transport MST function NOTE Supports the DP MST feature To make use of this feature your PC Graphics Card must be certified to DP1 2 with MST option NOTE Remove the rubber plug when use DP out connector ...

Страница 29: ...he two USB upstream sources and input sources See USB Select Switch NOTE When connecting two computers to the monitor the monitor s USB downstream ports for the keyboard and mouse can be assigned to different input signals from the two computers by changing the USB Selection setting from the OSD menu See USB Selection for details 2 Connect the USB 3 0 peripherals to the downstream USB 3 0 ports on...

Страница 30: ...displays a black screen or the message below depending on MHL source device s output To enable MHL connection please perform the below steps 1 Plug the power cable on your monitor into a AC outlet 2 Connect the micro USB port on your MHL source device to HDMI MHL port on the monitor with a MHL certified cable see Bottom View for details 3 Turn on the monitor and the MHL source device 4 Select inpu...

Страница 31: ...N To prevent scratches on the LCD screen while removing the stand make sure that the monitor is placed on a soft clean surface NOTE The procedure below is applicable for the default stand If you purchased any other stand see the documentation shipped with the stand to set it up To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the s...

Страница 32: ...n on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight load be...

Страница 33: ...on to turn on the monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change ...

Страница 34: ...trast menu 3 Shortcut key Input Source Use this button to choose from a list of Input Source 4 Menu Use this menu button to launch the on screen display OSD and select the OSD menu See Accessing the Menu System 5 Exit Use this button to go back to the main menu or exit the OSD main menu 6 Power with power light indicator Use the Power button to turn the monitor On and Off The white LED indicates t...

Страница 35: ...ont of the monitor to adjust the image settings Front Panel Button Description 1 Up Down Use the Up increase and Down decrease keys to adjust items in the OSD menu 2 OK Use the OK button to confirm your selection 3 Back Use the Back button to go back to the previous menu ...

Страница 36: ... main menu 2 Press the and buttons to move between options As you move from one icon to another the option name is highlighted 3 Press the or button once to activate the highlighted option 4 Press the and buttons to select the desired parameter 5 Press to enter the slide bar and then use the or button according to the indicators on the menu to make your changes 6 Press the button once to return to...

Страница 37: ...rightness NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast is switched on Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Press the button to increase contrast and press the button to decrease contrast between 0 and 100 Contrast adjusts the difference between darkness and lightness on the monitor Input Source Use the Input...

Страница 38: ...ce HDMI MHL 1 Select the HDMI MHL 1 input when you are using the HDMI connector Use to select the HDMI MHL 1 input source HDMI MHL 2 Select the HDMI MHL 2 input when you are using the HDMI connector Use to select the HDMI MHL 2 input source Auto Select Use to select Auto Select the monitor scans for available input sources Reset Input Source Resets your monitor s Input Source settings to the facto...

Страница 39: ...e default preset mode Multimedia Ideal for multimedia applications Movie Ideal for movies Game Ideal for most gaming applications Paper Loads brightness and sharpness settings ideal for viewing text Blend the text background to simulate paper media without affecting color images Applies to RGB input format only Color Temp The screen appears warmer with a red yellow tint with slider set at 5 000K o...

Страница 40: ... of DCI P3 digital cinema color standard CAL1 CAL2 User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software Dell Ultrasharp Color Calibration Software works with the X rite colorimeter i1Display Pro The i1Display Pro can be purchased from the Dell Electronics Software and Accessories website NOTE Accuracy of sRGB Adobe RGB Rec 709 DCI P3 CAL1 and...

Страница 41: ... mode Use the and buttons to select the Gain Offset Hue Saturation Gain Select it to adjust input RGB signal gain level default value are 100 Offset Select it to adjust RGB black level offset value default value are 50 to control your monitor base color Hue Select it to adjust RGBCMY hue value individually default value are 50 Saturation Select it to adjust RGBCMY saturation value individually def...

Страница 42: ...on if your DVD player supports only YPbPr output Gamma Allows you to set the Gamma to PC or MAC Reset Color Resets your monitor s color settings to the factory defaults Display Use the Display menu to adjust image Aspect Ratio Adjust the image ratio to Wide 16 9 Auto Resize 4 3 or 1 1 Monitor Sleep Sleep After Timeout Monitor goes into sleep after timeout Never Monitor never goes into sleep Sharpn...

Страница 43: ... set the Response Time to Normal or Fast MST DP Multi Stream Transport Set to ON enables MST DP out Set to OFF disables MST function Uniformity Compensation Select screen brightness and color uniformity compensation settings Calibrated is factory calibrated setting by default Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and ...

Страница 44: ...up a window displaying image from another input source Thus you can watch two images from different sources at the same time Main Window Sub Window DP mDP HDMI MHL1 HDMI MHL2 DP X mDP X HDMI MHL1 X HDMI MHL2 X NOTE When you use the PIP PBP feature the DP MST Daisy Chain function is disabled ...

Страница 45: ... I II I II PBP Full off I II I PIP PBP Sub Select between the different video signals that may be connected to your monitor for the PIP PBP sub window PIP Location Select PIP sub window position Use or to browse and to select Top Left Top Right Bottom Right or Bottom left USB Select Switch Select to switch between the USB upstream sources in PBP mode Video Swap Swap Main Sub video Contrast Sub Cha...

Страница 46: ... the upstream ports The display and USB upstream ports connection can be changed by selecting the input source function When you use only one upstream port the connected upstream port is active NOTE To prevent data damage or loss before changing USB upstream ports make sure that NO USB storage devices are in use by the computer connected to the monitor s USB upstream port USB 1 Use the to Indicate...

Страница 47: ...o settings Energy Power Button LED Allows you to set the state of the power light to save energy USB Allows you to enable or disable USB function during monitor standby mode NOTE USB ON OFF under standby mode is only available when the USB upstream cable is unplugged This option will be greyed out when the USB upstream cable plugs in Reset Energy Select this option to restore default Energy settin...

Страница 48: ...g to your display rotation Transparency Select this option to change the menu transparency by using and min 0 max 100 Timer OSD Hold Time Sets the length of time the OSD remains active after you press a button Use the and buttons to adjust the slider in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All button...

Страница 49: ...PIP PBP Modes USB Select Switch or Video Swap and set as shortcut key Reset Personalization Restores shortcut keys to factory defaults Other Select this option to adjust the OSD settings such as the DDC CI LCD conditioning and so on Button Sound The monitor beeps every time a new option is selected in the menu This feature enables or disables the sound ...

Страница 50: ...ience and optimum performance of your monitor LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run Select Enable to start the process Reset Other Restores other settings such as DDC CI to factory defaults Factory Reset Restores all OSD settings to the factory defaults NOTE This monitor has a built in feature t...

Страница 51: ...es not support a particular resolution mode you can see the following message This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 2560 x 1440 You can see the following message before the DDC CI function is disabled ...

Страница 52: ... and wake up the monitor to gain access to the OSD If you press any button other than the power button the following messages will appear depending on the selected input If either DP mDP HDMI MHL 1 or HDMI MHL 2 input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or ...

Страница 53: ...Operating the Monitor 53 or or See Troubleshooting for more information ...

Страница 54: ...performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly...

Страница 55: ...ble becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly ...

Страница 56: ...s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 4 on the front panel again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to in...

Страница 57: ...g Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that canoccur in LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Stuck on Pixels LCD screen has bright spots Cycle power On Off Pixel that is permanently off is a natural defect that canoccur in LCD technology Fo...

Страница 58: ... Specific Symptoms What You Experience Possible Solutions Screen image is too small Image is centered on screen but does not fill entire viewing area Check the Aspect Ratio setting in the Display menu OSD Reset the monitor to factory settings Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen Turn off the monitor unplug the monitor power cable plug it b...

Страница 59: ...elect key for 8 sec to change the monitor setting from DP 1 2 to DP 1 1a Mobile High Definition Link MHL Specific Problems Specific Symptoms What You Experience Possible Solutions MHL interface is not working Cannot see MHL device image shown on the monitor Ensure your MHL cable and MHL device are MHL certified Check your MHL device is turned on Check your MHL device is not in standby mode Check p...

Страница 60: ... www dell com regulatory_compliance Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor ...

Страница 61: ...installing the drivers for your graphics adapter attempt to set the resolution to 2560 x 1440 again NOTE If you are unable to set the resolution to 2560 x 1440 please contact Dell to inquire about a graphics adapter that supports these resolutions Non Dell computer In windows 7 Windows 8 Windows 8 1 and Windows 10 1 For Windows 8 and Windows 8 1 only select the desktop tile to switch to classic de...

Страница 62: ...l screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as...

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