Dell Studio XPS 13 - Laptop - Obsidian, Руководство по обслуживанию

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Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 4. Self-help resources
Information about Dell products and services www.dell.com
Dell Help & Support app
Accessing help In Windows search, type Help and Support , and press Enter.
Online help for operating system www.dell.com/support/windows
Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on. www.dell.com/support
Dell knowledge base articles for a variety of computer concerns.
1 Go to www.dell.com/support .
2 Type the subject or keyword in the Search box.
3 Click Search to retrieve the related articles.
Learn and know the following information about your product:
• Product specifications
• Operating system
• Setting up and using your product
• Data backup
• Troubleshooting and diagnostics
• Factory and system restore
• BIOS information
See Me and My Dell at www.dell.com/support/manuals .
To locate the Me and My Dell relevant to your product, identify your
product through one of the following:
• Select Detect Product .
• Locate your product through the drop-down menu under View
Products .
• Enter the Service Tag number or Product ID in the search bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell .
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
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