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53

Getting Help 

Dell Support e-mail addresses

[email protected]

• 

[email protected]

• 

 

[email protected]

• 

 (Latin America and 

Caribbean countries only)

[email protected]

• 

 (Asian/Pacific 

countries only)

Dell Marketing and Sales e-mail 
addresses

[email protected]

• 

 (Asian/Pacific 

countries only)

[email protected]

• 

 (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com

• 

Log in as user: 

anonymous

, and use your 

e‑mail address as your password.

Automated Order-Status 

Service

To check on the status of any Dell products 

that you have ordered, you can go to  

support.dell.com

, or you can call the automated 

order‑status service. A recording prompts you for 

the information needed to locate and report on 

your order. For the telephone number to call your 

region, see “Contacting Dell” on page 57.
If you have a problem with your order, such as 

missing parts, wrong parts, or incorrect billing, 

contact Dell for customer assistance. Have your 

invoice or packing slip handy when you call. For 

the telephone number to call for your region, 

see “Contacting Dell” on page 57.

Содержание Studio D03M series

Страница 1: ...SETUP GUIDE ...

Страница 2: ......

Страница 3: ...SETUP GUIDE Model D03M series Type D03M001 SETUP GUIDE ...

Страница 4: ... DELL logo YOURS IS HERE Studio XPS Dell On Call and DellConnect are trademarks of Dell Inc Intel is a registered trademark and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is ...

Страница 5: ...rosoft Windows 13 Connect to the Internet Optional 13 Using Your Studio XPS Desktop 16 Front View Features 16 Top View Features 18 Back View Features 20 Back Panel Connectors 22 Software Features 24 Dell Dock 26 Solving Problems 29 Beep Codes 29 Network Problems 30 Power Problems 31 Memory Problems 32 Lockups and Software Problems 34 Using Support Tools 36 Dell Support Center 36 System Messages 37...

Страница 6: ...etting Help 51 Technical Support and Customer Service 52 DellConnect 52 Online Services 52 Automated Order Status Service 53 Product Information 54 Returning Items for Repair Under Warranty or for Credit 54 Before You Call 55 Contacting Dell 57 Finding More Information and Resources 58 Basic Specifications 60 Appendix 64 Macrovision Product Notice 64 Index 65 ...

Страница 7: ...WARNING Before you begin any of the procedures in this section read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance Setting Up Your Studio XPS Desktop ...

Страница 8: ...6 Setting Up Your Studio XPS Desktop Lifting Your Computer To ensure safety and to avoid any damage to your computer lift it by holding the lift points in the front and back of your computer ...

Страница 9: ...ion and a level surface to place your computer Restricting airflow around your computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on ...

Страница 10: ...ailable on the graphics card you purchased You can purchase the DVI to VGA adapter HDMI to DVI adapter and additional HDMI or DVI cables on the Dell website at www dell com Use the appropriate cable based on the connectors available on your computer and display Refer to the following table to identify the connectors on your computer and display NOTE When connecting to a single display connect the ...

Страница 11: ...top Connection Type Computer Cable Display VGA to VGA VGA cable DVI to DVI DVI cable DVI to VGA DVI to VGA adapter VGA cable HDMI to HDMI HDMI cable HDMI to DVI HDMI to DVI adapter DVI cable DisplayPort to DisplayPort DisplayPort cable ...

Страница 12: ...10 Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer ...

Страница 13: ...t it now NOTE Use only an Ethernet cable to connect to the network connector RJ45 connector Do not plug a telephone cable RJ11 connector into the network connector To connect your computer to a network or a broadband device connect one end of the network cable to the network port or the broadband device Connect the other end of the network cable to the network connector RJ45 connector on the back ...

Страница 14: ...12 Setting Up Your Studio XPS Desktop Connect the Power Cable Press the Power Button ...

Страница 15: ...r optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your computer available on the Dell Support website at support dell com Connect to the Internet Optional To connect to the Internet you need an external modem or network connection and an Internet service provider ISP If an external USB modem or WLAN adapter is not part of your or...

Страница 16: ...les and exit any 1 open programs Click 2 Start Connect To Follow the instructions on the screen to 3 complete the setup Windows 7 Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Network and Internet Network and Sharing Center Connect to a network Follow the instructions on the screen to 3 complete the setup Setting Up Your Internet Connection ISPs and ISP off...

Страница 17: ...he Connect to the Internet window appears NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 4 use the setup information provided by your ISP to complete the setup Windows 7 Save and close any open files and exit any 1 open programs Click 2 Start Control Panel Click 3 Network and Internet Network and Sharing...

Страница 18: ...16 Using Your Studio XPS Desktop This section provides information about the features available on your Studio XPS 8000 desktop Front View Features 3 2 1 8 7 5 4 6 9 ...

Страница 19: ...connectors 2 Connects to USB devices that are connected occasionally such as memory keys digital cameras and MP3 players 4 FlexBay cover Covers the FlexBay slot 5 FlexBay slot Can support a Media Card Reader or an additional hard drive 6 Optional Optical drive bay Can support an additional optical drive 7 Optical drive Plays or records only standard size 12 cm CDs DVDs and Blu ray Discs optional 8...

Страница 20: ...18 Using Your Studio XPS Desktop Top View Features 5 3 2 1 6 4 ...

Страница 21: ...ace devices or secure cables to avoid clutter 5 Power button and light Turns the computer on or off when pressed The light in the center of this button indicates the power state Off The computer is either turned off or is not receiving power Solid white The computer is on Solid amber The computer is in sleep state or there may be a problem with either the system board or the power supply Blinking ...

Страница 22: ...20 Using Your Studio XPS Desktop Back View Features 1 4 3 6 7 5 2 ...

Страница 23: ... your computer 3 Expansion card slots Provides access to connectors on any installed PCI and PCI express cards 4 Back panel connectors Connects USB audio and other devices into the appropriate connectors 5 Power supply light Indicates power availability of the power supply NOTE The power supply light may not be available on all computers 6 Voltage selector switch Allows to select the voltage ratin...

Страница 24: ...22 Using Your Studio XPS Desktop Back Panel Connectors 6 5 4 3 2 1 9 10 11 8 7 ...

Страница 25: ...es such as a microphone cassette player CD player or VCR 5 Front L R line out connector Connects to front L R speakers 6 Microphone connector Connects to a microphone for voice or audio input into a sound or telephony program 7 Side L R surround connector Connects to side L R surround speakers 8 Rear L R surround connector Connects to rear L R surround speakers 9 USB 2 0 connectors 4 Connects to U...

Страница 26: ...ss websites setup an e mail account upload or download files Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs listen to music and radio stations Your optical drive may support multiple disc media formats including CDs DVDs and Blu ray Discs if the option is selected at the time of purchase You can download or copy pictures and video files from p...

Страница 27: ...the display properties window Windows Vista Right click an open area of the desktop 1 Click 2 Personalize to open the Personalize appearance and sounds window and learn more about your customization options Windows 7 Right click an open area of the desktop 1 Click 2 Personalize to open the Change the visuals and sounds on your computer window and learn more about your customization options ...

Страница 28: ...t click the Dock click 1 Add Category The Add Edit Category window is displayed Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the in...

Страница 29: ...y reducing system performance to maximize the life of the computer and by reducing the amount of energy consumed by your computer over its lifetime High performance Provides the highest level of system performance on your computer by adapting processor speed to your activity and by maximizing system performance Windows 7 Power saver Saves power on your computer by reducing system performance to ma...

Страница 30: ... search box type 2 Transfer and then click Transfer files from another computer Follow the instructions in the 3 Windows Easy Transfer wizard Backing Up Your Data It is recommended that you periodically back up files and folders on your computer To back up files Windows Vista Click 1 Start Control Panel System and Maintenance Back Up and Restore Center Back up files If the User Account Control win...

Страница 31: ...problems This series of beeps called a beep code identifies a problem write down the beep code and contact Dell see Contacting Dell on page 57 Beep Code Possible Problem One Possible motherboard failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible motherboard failure Chipset error F...

Страница 32: ...cable to ensure it is plugged in and not damaged Check the status of the link integrity light The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Off The computer is not detecting a physical connection to the network Solid green A good connection exists between a 10 100 Mbps network and the computer Sol...

Страница 33: ...f the computer is on If the light is off there may be a possible problem with the power supply or the power cable If the problem persists contact Dell see Contacting Dell on page 57 If the power light is solid white and the computer is not responding The display may not be connected or powered on Ensure that the display is properly connected and then turn it off then back on If the power light is ...

Страница 34: ...lectrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional memory see the Service Manual on the Dell Support website at support dell com manuals Reseat the memory modules see...

Страница 35: ...ry module is compatible with your computer Your computer supports DDR3 memory For more information about the type of memory supported by your computer see Basic Specifications on page 60 Run the Dell Diagnostics see Dell Diagnostics on page 39 Reseat the memory modules see the Service Manual on the Dell Support website at support dell com manuals to ensure that your computer is successfully commun...

Страница 36: ...s installation instructions in its documentation or on CD If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then resta...

Страница 37: ... scanning program to check the hard drive or CDs Save and close any open files or programs and shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements...

Страница 38: ...s to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Informat...

Страница 39: ...boot routine three consecutive times for the same error see Contacting Dell on page 57 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Battery needs replacement See the Service Manual on the Dell Support website at support dell com manuals or see Contacting Dell on page 57 for assistance CPU fan failure CPU fan has failed CPU fan needs replacement See the Service...

Страница 40: ...oning or motherboard failure See the Service Manual on the Dell Support website at support dell com manuals or see Contacting Dell on page 57 for assistance USB over current error Disconnect the USB device Your USB device needs more power for it to function properly Use an external power source to connect the USB device or if your device has two USB cables connect both of them NOTICE Hard Drive SE...

Страница 41: ...teps Dell Diagnostics If you experience a problem with your computer perform the checks in Lockups and Software Problems on page 34 and run the Dell Diagnostics before you contact Dell for technical assistance It is recommended that you print these procedures before you begin NOTE Dell Diagnostics works only on Dell computers NOTE The Drivers and Utilities disc is optional and may not ship with yo...

Страница 42: ... wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE If you see a message stating that no diagnostic utility partition has been found run the Dell Diagnostics from the Drivers and Utilities disc If Pre boot Self Assessment PSA is invoked The PSA starts running tests a If the PSA completes successfully the b following message is displayed No problems hav...

Страница 43: ...e close the test 6 screen to return to the Choose An Option window To exit the Dell Diagnostics and restart the computer click Exit Starting Dell Diagnostics From the Drivers and Utilities Disc Insert the 1 Drivers and Utilities disc Shut down and restart the computer 2 When the DELL logo appears press F12 immediately NOTE If you wait too long and the operating system logo appears continue to wait...

Страница 44: ...sage appears with an error code and a description of the problem Write down the error code and problem description and contact Dell see Contacting Dell on page 57 NOTE The Service Tag for your computer is located at the top of each test screen If you contact Dell technical support will ask for your Service Tag When the tests are complete close the test 9 screen to return to the Choose An Option wi...

Страница 45: ...if System Restore did not resolve your problem Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer This procedure permanently deletes all data on the hard drive and removes any programs installed after you received the computer Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem If you r...

Страница 46: ...es System Restore does not monitor your data files or recover them NOTE The procedures in this document are applicable for the Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Starting System Restore Click 1 Start In the 2 Start Search box type System Restore and press Enter NOTE The User Account Control window may appear If you are an administra...

Страница 47: ... 3 Undo my last restoration and click Next Dell DataSafe Local Backup NOTE Dell DataSafe Local Backup may not be available in all regions Dell DataSafe Local Backup is a backup and recovery application that restores your computer if you lose data due to a virus attack accidentally delete critical files or folders or if the hard drive crashes This application allows you to Restore files and folders...

Страница 48: ...r cable Turn on your computer 3 When the Dell logo appears press F8 4 several times to access the Advanced Boot Options window NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again Select 5 Repair Your Computer Select 6 Dell Factory Image Recovery and DataSafe Options and follow the in...

Страница 49: ...oblem NOTE Dell Factory Image Restore may not be available in certain countries or on certain computers Use Dell Factory Image Restore only as the last method to restore your operating system These options restore your hard drive to the operating state it was in when you purchased the computer Any programs or files added since you received your computer including data files are permanently deleted...

Страница 50: ...nistrator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with Factory Image Restore click Cancel Click the check box to...

Страница 51: ...ION Before performing the installation back up all data files on your primary hard drive For conventional hard drive configurations the primary hard drive is the first drive detected by the computer To reinstall Windows you need the following items Dell Operating System disc Dell Drivers and Utilities disc NOTE The Dell Drivers and Utilities disc contains drivers that were installed during the ass...

Страница 52: ...pears Restart the computer 4 When the DELL logo appears press F12 5 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system ...

Страница 53: ...ensive list of Dell Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 57 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Expr...

Страница 54: ...support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support dell com dellconnect Online Services You can learn about Dell products and services on the following websites www dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www ...

Страница 55: ... address as your password Automated Order Status Service To check on the status of any Dell products that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 57 If you have a problem with your o...

Страница 56: ...l confidential proprietary and personal information as well as removable media such as CDs and PC Cards Dell is not responsible for any of your confidential proprietary or personal information lost or corrupted data or damaged or lost removable media that may be included with your return Call Dell to obtain a Return Material 1 Authorization Number and write it clearly and prominently on the outsid...

Страница 57: ...ents will be refused at Dell s receiving dock and returned to you Before You Call NOTE Have your Express Service Code ready when you call The code helps Dell s automated support telephone system direct your call more efficiently You may also be asked for your Service Tag located on a label on the top of the computer Remember to fill out the following Diagnostics Checklist If possible turn on your ...

Страница 58: ...ion Devices Expansion cards Are you connected to a network Yes No Network version and network adapter Programs and versions See your operating system documentation to determine the contents of the computer s start up files If the computer is connected to a printer print each file Otherwise record the contents of each file before calling Dell Error message beep code or diagnostic code Description o...

Страница 59: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your country or region in the 2 Choose A Country Region drop down menu at the bottom of the page Click 3 Contact Us on the left side of the page Select the appropriate service...

Страница 60: ...be found on the Dell Support website at support dell com learn more about your operating system maintaining peripherals RAID Internet Bluetooth networking and e mail the Dell Technology Guide available on your hard drive upgrade your computer with new or additional memory or a new hard drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at support del...

Страница 61: ...see the Regulatory Compliance Homepage at www dell com regulatory_compliance find your Service Tag Express Service Code You must use the Service Tag to identify your computer on support dell com or to contact technical support the top of the computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to commo...

Страница 62: ... by region For more information regarding the configuration of your computer click Start Help and Support and select the option to view information about your computer Processors Type Intel Core i7 870 Intel Core i7 860 Intel Core i5 750 Drives Externally accessible two 5 25 inch bays for SATA DVD RW Super Multi Drive or Blu ray Disc combo or Blu ray Disc RW drive one 3 5 inch bay for a Flexdock o...

Страница 63: ...3 MHz DDR3 DIMM non ECC memory only Minimum 4 GB Maximum 16 GB NOTE For instructions on upgrading memory see the Service Manual on the Dell Support website at support dell com manuals Computer Information System chipset P55 RAID support RAID 0 striping RAID 1 mirroring Video Discrete PCI Express x16 card Audio Type Integrated 7 1 channel High Definition Audio with S PDIF support ...

Страница 64: ...7 9 inches Weight 10 18 kg 22 4 lb External connectors Network adapter RJ45 connector USB two top panel two front panel and four back panel USB 2 0 compliant connectors Audio top panel headphone and microphone connectors back panel six connectors for 7 1 support S PDIF one S PDIF optical connector eSATA one back panel connector IEEE 1394 one back panel 6 pin serial connector ...

Страница 65: ...t Operating 0 25 GRMS Non Operating 2 2 GRMS Computer Environment Maximum shock measured with hard drive in head parked position and a 2 ms half sine pulse Operating 40G for 2 ms with a change in velocity of 20 in s 51 cm s Non Operating 50G for 26 ms with a change in velocity of 320 in s 813 cm s Altitude maximum Operating 15 2 to 3 048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft A...

Страница 66: ...ts and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited ...

Страница 67: ...ork cable 11 conserving energy 27 Contacting Dell online 57 customer service 52 customizing your desktop 25 your energy settings 27 D data backing up 28 DataSafe Local Backup 45 DellConnect 52 Dell Diagnostics 39 Dell Dock 26 Dell Factory Image Restore 43 Dell support website 59 Dell Technology Guide for futher information 58 Index ...

Страница 68: ...chnical support 53 energy conserving 27 Express Service Code 19 51 F front side connectors 16 FTP login anonymous 53 H hard drive type 60 hard drive activity light 17 hardware problems diagnosing 39 Hardware Troubleshooter 39 I IEEE 1394 connector 23 Internet connection 13 ISP Internet Service Provider 13 L line in connector 19 ...

Страница 69: ...nnector location 23 O optical audio connector S PDIF connection 23 order status 53 P power button and light 19 power problems solving 31 problems solving 29 processor 60 products information and purchasing 54 R reinstalling Windows 49 restoring data 46 restoring factory image 47 S security cable slot 21 Service Tag 19 56 ...

Страница 70: ... specifications 60 support email addresses 53 support sites worldwide 52 System Messages 37 System Restore 43 T technical support 52 temperature operating and storage ranges 63 U USB 2 0 back connectors 23 front connectors 17 W warranty returns 54 Windows Program Compatibility Wizard 34 reinstalling 50 wireless network connection 30 ...

Страница 71: ......

Страница 72: ...0F674RA00 www dell com support dell com www dell com support dell com Printed in the U S A ...

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