Return Code
Description
2
A warning condition, or conditions, is associated with the
software. It is recommended that you resolve the
conditions causing the warning before proceeding with
the installation of the software. To continue, select and
install the software using the custom installation.
3
An error condition, or conditions, is associated with the
software. Resolve the conditions causing the error before
proceeding with the installation of the software. If you do
not resolve the issues, the software is not installed.
—1
A Microsoft Windows Script Host (WSH) error. The
prerequisite checker does not run.
—2
The operating system is not supported. The prerequisite
checker does not run.
—3
The user does not have Administrator privileges. The
prerequisite checker does not run.
—4
Not an implemented return code.
—5
The prerequisite checker does not run. The user failed to
change the working directory to %TEMP%.
—6
The destination directory does not exist. The prerequisite
checker does not run.
—7
An internal error has occurred. The prerequisite checker
does not run.
—8
The software is already running. The prerequisite checker
does not run.
—9
The WSH is corrupted, is a wrong version, or is not
installed. The prerequisite checker does not run.
—10
An error has occurred with the scripting environment. The
prerequisite checker does not run.
NOTE: A negative return code (-1 through -10) indicates a failure in running the prerequisite checker tool. Probable
causes for negative return codes include software policy restrictions, script restrictions, lack of folder
permissions, and size constraints.
NOTE: If you encounter a return code of 2 or 3, it is recommended that you inspect the omprereq.htm file in the
windows temporary folder %TEMP%. To find %TEMP%, run
echo %TEMP%
.
Common causes for a return value of 2 from the prerequisite checker:
•
One of the storage controllers or drivers has outdated firmware or driver. See
firmwaredriverversions_<lang>.html (where <
lang
> stands for language) or firmwaredriverversions.txt found in
the %TEMP% folder. To find %TEMP%, run
echo %TEMP%
.
•
RAC component software version 4 is not selected for a default install unless the device is detected on the
system. The prerequisite checker generates a warning message in this case.
•
Intel and Broadcom agents are selected for a default install only if the corresponding devices are detected on
the system. If the corresponding devices are not found, prerequisite checker generates a warning message.
•
Domain Name System (DNS) or Windows Internet Name Service (WINS) server running on the system can
cause a warning condition for RAC software. See the relevant section in Server Administrator readme for more
information.
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