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Troubleshooting
Missing Color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable
connector.
Wrong Color
• Try different
Preset Modes
in
Color
settings OSD.
Adjust
R
/
G
/
B
value in
Custom Color
in
Color
settings
OSD.
• Change the
Input Color Format
to
RGB
or
YCbCr
in
the
Color settings
OSD.
• Run the built-in diagnostics.
Image retention
from a static image
left on the monitor
for a long period of
time
• Set the screen to turn off after a few minutes of screen
idle time. These can be adjusted in Windows Power
Options or Mac Energy Saver setting.
• Alternatively, use a dynamically changing screensaver.
Video Ghosting or
Overshooting
• Change the
Response Time
in the
Display
OSD to
Fast,
Super Fast,
or
MPRT
depending on your application and
usage.
