Product Specific Problems
Specific Symptoms
What You Experience
Possible Solutions
Screen image is too small
Image is centered on screen, but does
not fill entire viewing area
Check the Scaling Ratio setting in the Image Setting OSD.
Reset the monitor to Factory Settings.
Cannot adjust the monitor with the
buttons on the front panel
OSD does not appear on the screen
Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor.
Check whether the OSD menu is locked. If yes, press and hold the button above the Power button for 10 seconds to
unlock (for more information, see
Menu Lock
).
No Input Signal when user controls are
pressed
No picture, the LED light is blue.
Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any
key on the keyboard.
Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
Reset the computer or video player.
The picture does not fill the entire
screen.
The picture cannot fill the height or
width of the screen
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.
Run the built-in diagnostics.
NOTE:
When choosing HDMI mode,
the
Auto Adjust
function will not be available.
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