Dell S2422HG Скачать руководство пользователя страница 56

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Troubleshooting

Wrong Color

Picture color not
good

• Change the settings of the

Preset

Modes

in the

Game

menu OSD

depending on the application.

• Adjust the

Gain

Offset

Hue

Saturation

values under

Custom

Color

in the

Game

menu OSD.

• Change the

Input Color Format

RGB

YCbCr

YPbPr

in the

Display

settings OSD.

• Run the built-in diagnostics.

Image retention
from a static
image left on the
monitor for a long
period of time

Faint shadow
from the static
image displayed
appears on the
screen

• Set the screen to turn off after a few

minutes of screen idle time. These can
be adjusted in Windows Power
Options or Mac Energy Saver setting.

• Alternatively, use a dynamically

changing screensaver.

Содержание S2422HG

Страница 1: ...Dell Curved Gaming Monitor S2422HG User s Guide Model S2422HG Regulatory model S2422HGb ...

Страница 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2021 02 Rev A00 ...

Страница 3: ...13 Supported video modes 13 Preset display modes 14 Electrical specifications 15 Physical characteristics 16 Environmental characteristics 17 Pin assignments 18 Plug and Play capability 20 LCD monitor quality and pixel policy 20 Ergonomics 20 Handling and moving your display 22 Maintenance guidelines 23 Cleaning your monitor 23 Setting up the monitor 24 Connecting the stand 24 Connecting your moni...

Страница 4: ...monitor 31 Power on the monitor 31 Using the joystick control 31 Using the rear panel controls 32 Using the On Screen Display OSD menu 33 Accessing the menu system 33 OSD warning message 45 Tilt 50 Vertical extension 50 Troubleshooting 51 Self test 51 Built in diagnostics 52 Common problems 53 Product specific problems 57 Appendix 58 FCC notices U S only and other regulatory information 58 Contact...

Страница 5: ...ways be sure that your monitor is electrically rated to operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it i...

Страница 6: ... more information see Contact Dell NOTE Some items may be optional and may not ship with your monitor Some features may not be available in certain countries NOTE If you are connecting a stand that you purchased from any other source follow the setup instructions that were included with the stand Component image Component description Display Stand riser Stand base ...

Страница 7: ... Color gamut of 99 sRGB Digital connectivity with DisplayPort and HDMI Enabled with gaming console VRR supportability Tilt and height adjustment capabilities Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of setup and screen optimiz...

Страница 8: ... including eye fatigue digital eye strain and so on ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort 1 ms is achievable in the MPRT mode to reduce visible motion blur and increased image responsiveness However this may introduce some slight and noticeable visual artifacts into the image As every system setup and every gamer s needs...

Страница 9: ... view Label Description Use 1 Power On Off button with LED indicator To turn the monitor on or off Solid white light indicates that the monitor is turned on and functioning normally Blinking white light indicates that the monitor is in Standby Mode Side view ...

Страница 10: ...patible wall mount kit 100 mm x 100 mm 4 Regulatory label Lists the regulatory approvals 5 Stand release button Releases stand from the monitor 6 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monito...

Страница 11: ...the monitor using a M3 x 6 mm screw screw not included 4 HDMI port HDMI 1 Connect your computer with the HDMI cable 5 HDMI port HDMI 2 Connect your computer with the HDMI cable 6 DisplayPort Connect your computer with the DisplayPort cable shipped with your monitor 7 Headphone out port Connect the headphones CAUTION Increasing the audio output beyond 50 on the volume control or equalizer may incre...

Страница 12: ...t 350 cd m typical Contrast ratio 3000 to 1 typical Faceplate coating SAG40 3H Backlight White LED edgelight system Response time 1 ms in MPRT Mode supports 144 Hz and 165 Hz 4 ms gray to gray in Super Fast Mode 8 ms gray to gray in Fast Mode 1 ms is achievable in the MPRT mode to reduce visible motion blur and increased image responsiveness However this may introduce some slight and noticeable vi...

Страница 13: ...0p 1080i 1080p Color depth 16 7 million colors Color gamut sRGB 99 typical Connectivity 1 x DisplayPort version 1 2 2 x HDMI ports version 2 0 1 x Headphone out port Border width edge of monitor to active area Top Left Right Bottom 6 10 mm 7 42 mm 7 42 mm 23 83 mm Adjustability Height adjustable stand Tilt 0 to 100 mm 5 to 21 Dell Display Manager compatibility Easy Arrange and other key features S...

Страница 14: ...VESA 1024 x 768 VESA 1152 x 864 VESA 1280 x 1024 VESA 1600 x 900 VESA 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 NOTE This monitor supports AMD FreeSync Premium Technology 31 47 70 08 28 32 31 50 60 00 25 20 37 50 75 00 31 50 37 90 60 30 40 00 46 90 75 00 49 50 48 40 60 00 65 00 60 00 75 00 78 80 67 50 75 00 108 00 80 00 75 00 135 00 60 00 60 00 108 00 67 50 60 00 148 50 137 26 120 00 285 50 ...

Страница 15: ...2019 2021 and EU 2019 2013 2 Max brightness and contrast setting 3 Pon Power consumption of On Mode measured with reference to Energy Star test method TEC Total energy consumption in kWh measured with reference to Energy Star test method This document is informational only and reflects laboratory performance Your product may perform differently depending on the software components and peripherals ...

Страница 16: ...ll monitor Height extended 450 77 mm 17 75 in Height compressed 350 77 mm 13 81 in Width 533 55 mm 21 01 in Depth 189 90 mm 7 48 in Height 323 22 mm 12 73 in Width 533 55 mm 21 01 in Depth 88 71 mm 3 49 in Height extended 366 33 mm 14 42 in Height compressed 318 99 mm 12 56 in Width 221 62 mm 8 73 in Depth 189 90 mm 7 48 in Weight with packaging 7 40 kg 16 28 lb Weight with stand assembly and cabl...

Страница 17: ... F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum 126 24 BTU hour maximum 55 55 BTU hour typical Model S2422HG Compliant standards Temperature Humidity Altitude Thermal dissipa...

Страница 18: ...umber 20 pin side of the connected signal cable 1 ML3 n 2 GND 3 ML3 p 4 ML2 n 5 GND 6 ML2 p 7 ML1 n 8 GND 9 ML1 p 10 ML0 n 11 GND 12 ML0 p 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 Hot Plug Detect 19 Re PWR 20 3 3 V DP_PWR DisplayPort connector ...

Страница 19: ...A 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5 V POWER 19 HOT PLUG DETECT ...

Страница 20: ...sult in injury CAUTION Viewing the monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following guidelines when setting up and using your computer workstation Position your computer so that the monitor and keyboard are directly in front of you as you work Special shelves are commercially available to help you correctly position your keyboard...

Страница 21: ...oth sides Ensure that your feet are resting flat on the floor When sitting make sure that the weight of your legs is on your feet and not on the front portion of your seat Adjust your chair s height or use a footrest if necessary to maintain a proper posture Vary your work activities Try to organize your work so that you do not have to sit and work for extended periods of time Try to stand or get ...

Страница 22: ...all cables from the monitor Place the monitor in the original box with the original packing materials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage When transporting the mo...

Страница 23: ...clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice ...

Страница 24: ...from any other source follow the setup instructions that were included with the stand To attach the monitor stand 1 Follow the instructions on the flaps of carton to remove the stand from the top cushion that secures it 2 Remove the stand base and stand riser from the packaging cushion 3 Align and place the stand riser on the stand base 4 Open the screw handle at the bottom of the stand base and t...

Страница 25: ...nitor 25 6 Open the protective cover on the monitor to access the VESA slot on the monitor 7 Insert the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place ...

Страница 26: ...tor 8 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 9 Lift the protective cover from the monitor ...

Страница 27: ...TE Route the cables through the cable management slot before connecting them NOTE Do not connect all cables to the computer at the same time NOTE The images are for the purpose of illustration only Appearance of the computer may vary To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the DisplayPort or HDMI cable from your monitor to the compu...

Страница 28: ...g your monitor using Kensington lock optional The security lock slot is located at the bottom of the monitor See Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock m...

Страница 29: ... you purchased from any other source follow the setup instructions that were included with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor VESA wall mounting optional Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible wall mounting kit 1 Place th...

Страница 30: ...cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall For more information see the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mount bracket with minimum weight or load bearing capacity of 13 48 kg ...

Страница 31: ...adjustments 1 Press the joystick button to launch the OSD main menu 2 Move the joystick up down left right to toggle between options 3 Press the joystick button again to confirm the settings and exit Joystick Description When the OSD menu is on press the button to confirm the selection or save the settings When the OSD menu is off press the button to launch the OSD main menu See Accessing the menu...

Страница 32: ...ove left to exit from the submenu Increases right or decreases left the parameters of selected menu item For 2 way up and down directional navigation Toggles between the menu items Increases up or decreases down the parameters of selected menu item Rear panel button Description 1 Menu Use the MENU button to launch the On Screen Display OSD See Accessing the menu system 2 Exit To exit the OSD main ...

Страница 33: ...ngs of some OSD functions Using the On Screen Display OSD menu Accessing the menu system 4 Shortcut key Dark Stabilizer To launch the Dark Stabilizer menu 5 Shortcut key Brightness Contrast To directly access the Brightness Contrast adjustment sliders Icon Menu and Submenus Description Game Use this menu to personalize your visual gameplay experience ...

Страница 34: ...G SPORTS Loads color settings ideal for sports games Game 1 Game 2 Game 3 Allows you to customize the settings of color Response Time and Dark Stabilizer for your gaming needs ComfortView Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes WARNING The possible long term effects of blue light emission from the monitor may cause personal injury su...

Страница 35: ...create your own preset color mode Game Enhance Mode The feature offers three available functions to enhance your gameplay experience Off Select to disable the functions under Game Enhance Mode Timer Allows you to disable or enable the timer at the upper left corner of the display The timer shows the time elapsed since the game starts Select an option from the time interval list to keep you aware o...

Страница 36: ...ivering smoother gameplay NOTE AMD FreeSync Premium and MPRT will not be activated at the same time Response Time Allows you to set the Response Time to Fast Super Fast or MPRT NOTE MPRT is available only when the refresh rate of the input source is 144 Hz or above NOTE AMD FreeSync Premium and MPRT will not be activated at the same time Dark Stabilizer The feature improves the visibility in the d...

Страница 37: ...ue adjustment is available only when you select FPS MOBA RTS SPORTS or RPG preset mode Saturation This feature can adjust the color saturation of the video image Use the joystick to adjust the saturation level from 0 to 100 Move the joystick up to increase the colorful appearance of the video image Move the joystick down to increase the monochrome appearance of the video image NOTE The Saturation ...

Страница 38: ...crease the brightness level min 0 max 100 NOTE When MPRT is activated the Brightness adjustment is not available Contrast Adjusts the Brightness first and then adjust the Contrast only if further adjustment is necessary Move the joystick up to increase the contrast level or move the joystick down to decrease the contrast level min 0 max 100 The Contrast function adjusts the degree of difference be...

Страница 39: ...the joystick button to confirm the selection HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connector Press the joystick button to confirm the selection HDMI 2 Auto Select Turn on the function to allow the monitor to automatically scan for available input sources Press the joystick button to confirm the selection Reset Input Source Resets all settings under the Input Source m...

Страница 40: ...to RGB Select this option if your monitor is connected to a computer or a media player that supports RGB output YCbCr Select this option if your media player supports only YCbCr output Sharpness This feature can make the image look sharper or softer Move the joystick to adjust the sharpness level from 0 to 100 Reset Display Resets all settings under the Display menu to the factory defaults ...

Страница 41: ...y defaults Menu Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on Language Sets the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by moving the joystick up or...

Страница 42: ...u menu to the factory defaults Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes Game Enhance Mode AMD FreeSync Premium Dark Stabilizer Brightness Contrast Input Source Aspect Ratio or Volume and set it as a shortcut key Shortcut Key 2 Shortcut Key 3 Power Button LED Allows you to set the power LED indicator on or off to save energy Reset Personalization Resets all settin...

Страница 43: ...splays the monitor s current settings DDC CI DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Off Enable this feature for best user experience and optimum performance of your monitor ...

Страница 44: ... by selecting On Firmware Displays the firmware version of your monitor Service Tag Displays the service tag of your monitor This string is required when you look for phone support check your warranty status update drivers on Dell s website etc Reset Others Resets all settings under the Others menu to the factory defaults Factory Reset Restore all preset values to the factory default settings ...

Страница 45: ...uter See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 NOTE The message may be slightly different according to the connected input signal When you adjust the Brightness level above the default level for the first time the following message appears NOTE If you select Yes the message will not appear the next time y...

Страница 46: ... up the monitor to gain access to the OSD NOTE The message may be slightly different according to the connected input signal The OSD functions only in the normal operation mode If you press any button other than the power button during the Standby mode the following message will appear depending on the selected input NOTE The message may be slightly different according to the connected input signa...

Страница 47: ...ating dialog box as shown below appears NOTE The message may be slightly different according to the connected input signal When MPRT is selected but the frame rate is less than 144 Hz the following message appears When Factory Reset is selected the following message appears See Troubleshooting for more information ...

Страница 48: ...pears on the screen 2 Select one of the following options Menu Buttons Choose this option to lock all OSD menu buttons except the Power button Power Button Choose this option to lock only the Power button Menu Power Buttons Choose this option to lock all the buttons on the rear panel control To unlock the button s press and hold Button 5 for four seconds until a menu appears on the screen Select t...

Страница 49: ...tings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 1920 x 1080 4 Click Apply If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to http www dell com support enter your service tag and download the latest d...

Страница 50: ...ng a stand that you purchased from any other source follow the setup instructions that were included with the stand Tilt With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle NOTE The stand is not factory installed Vertical extension NOTE The stand extends vertically up to 100 mm The figure below illustrates how to extend the stand vertically ...

Страница 51: ...computer 3 Turn on the monitor NOTE A dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED lights white default color NOTE This box also appears during normal system operation if the video cable is disconnected or damaged The message may be slightly different according to the connecte...

Страница 52: ...hlight the Diagnostics option and press the joystick button to start the diagnostics A gray screen is displayed 4 Observe if the screen has any defects or abnormalities 5 Toggle the joystick once again until a red screen is displayed 6 Observe if the screen has any defects or abnormalities 7 Repeat steps 5 and 6 until the screen displays green blue black and white colors Note any abnormalities or ...

Страница 53: ...at the correct input source is selected in the Input Source menu No Video Power LED on No picture or no brightness Increase brightness contrast controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Poor Focus Picture is fuzzy blurry or...

Страница 54: ...ogy For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at www dell com pixelguidelines Brightness Problems Picture too dim or too bright Reset the monitor to factory settings Adjust brightness contrast controls via OSD Geometric Distortion Screen not centered correctly Reset the monitor to factory settings Horizontal Vertical Lines Screen has one or more lines Rese...

Страница 55: ...m any troubleshooting steps Contact Dell immediately Intermittent Problems Monitor malfunctions on off Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to factory settings Perform monitor self test feature check to determine if the intermittent problem occurs in self test mode Missing Color Picture missing color Perform monito...

Страница 56: ...Input Color Format to RGB or YCbCr YPbPr in the Display settings OSD Run the built in diagnostics Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen Set the screen to turn off after a few minutes of screen idle time These can be adjusted in Windows Power Options or Mac Energy Saver setting Alternative...

Страница 57: ... Press and hold the fourth button the Brightness Contrast shortcut key by default below the joystick button for 4 seconds to unlock No Input Signal when user controls are pressed No picture the LED light is white Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly R...

Страница 58: ...e located at www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product...

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