Dell S2415H Скачать руководство пользователя страница 46

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| Troubleshooting

Geometric
Distortion

Screen not
centered
correctly

•

Reset the monitor to factory settings.

• Auto Adjust

via OSD.

•

Adjust horizontal & vertical controls via OSD.

NOTE:

When using HDMI input, the positioning adjustments

are not available.

Horizontal/
Vertical Lines

Screen has one
or more lines

•

Reset the monitor to factory settings.

•

Perform

Auto Adjust

via OSD.

•

Adjust

Phase

and

Pixel Clock

controls via OSD.

•

Perform monitor self-test feature check and determine if
these lines are also in self-test mode.

•

Check for bent or broken pins in the video cable
connector.

•

Run the built-in diagnostics.

NOTE:

When using HDMI input, the

Pixel Clock

and

Phase

adjustments are not available.

Synchronization
Problems

Screen is
scrambled or
appears torn

•

Reset the monitor to factory settings.

•

Perform

Auto Adjust

via OSD.

•

Adjust

Phase

and

Pixel Clock

controls via OSD.

•

Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.

•

Check for bent or broken pins in the video cable
connector.

•

Restart the computer in Safe Mode.

Safety Related
Issues

Visible signs of
smoke or sparks

•

Do not perform any troubleshooting steps.

•

Contact Dell immediately.

Intermittent
Problems

Monitor
malfunctions on
& off

•

Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.

•

Reset the monitor to factory settings.

•

Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.

Missing Color

Picture missing
color

•

Perform monitor self-test.

•

Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.

•

Check for bent or broken pins in the video cable
connector.

Wrong Color

Picture color not
good

•

Change the settings of the

Preset Modes

in the

Color

menu OSD depending on the application.

•

Adjust R/G/B value under

Custom. Color

Color

OSD.

•

Change the

Input Color Format

to PC RGB or YPbPr in the

Color

menu OSD.

•

Run the built-in diagnostics.

Содержание S2415H

Страница 1: ...Dell S2415H User s Guide Model S2415H Regulatory model S2415Hb ...

Страница 2: ...e trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR p...

Страница 3: ...tor 22 Organizing Your Cables 24 Attaching the Cable Cover 24 Removing the Monitor Stand 25 Removing the Cable Cover 25 Wall Mounting Optional 26 3 Operating the Monitor 27 Power On the Monitor 27 Using the Front Panel Controls 27 Using the On Screen Display OSD Menu 29 Setting the Maximum Resolution 42 Using Tilt 42 4 Troubleshooting 43 Self Test 43 Built in Diagnostics 44 Common Problems 45 Prod...

Страница 4: ...4 Contents 5 Appendix 49 FCC Notices U S Only and Other Regulatory Information 49 Contact Dell 49 Setting Up Your Monitor 49 ...

Страница 5: ...the components shown below Make sure that you have received all the components and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries Monitor Stand Riser Stand Base ...

Страница 6: ...6 About Your Monitor Cable Cover Power Cable Varies by Country Power Adapter HDMI Cable Drivers and Documentation Media Quick Setup Guide Safety and Regulatory Information ...

Страница 7: ...elps future proof your monitor Removable stand and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capable Color gamut of 72 CIE1931 On Screen Display OSD adjustments for easy setup and screen optimization Software and documentation media includes an Information File INF Image Color Matching File ICM and product documentation Dell Di...

Страница 8: ...bout Your Monitor Identifying Parts and Controls Front View Front Panel Controls Label Description 1 Function buttons For more information see Operating the Monitor 2 Power On Off button with LED indicator ...

Страница 9: ...l mount kit 100 mm x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Stand release button Releases stand from monitor 4 Security lock slot Secures monitor with security lock security lock not included 5 Barcode serial number label Refer to this label if you need to contact Dell for technical support 6 Cable management slot Uses to organize cables by placing them through the slot ...

Страница 10: ... Use 1 Power adapter port Connect the power adapter 2 HDMI MHL port Connect your computer with HDMI cable or MHL devices with MHL cable optional 3 VGA port Connect your computer with VGA cable optional 4 Audio Line In port Connect to your computer audio output optional 5 Stand lock Lock the stand to the monitor using a M3 x 6 mm screw screw not included ...

Страница 11: ... 46 mm 11 67 inches 156246 28 mm2 242 18 inch2 Pixel pitch 0 2745 mm x 0 2745 mm Viewing angle 178 vertical typical 178 horizontal typical Luminance output 250 cd m typical Contrast ratio 1000 to 1 typical 8 000 000 to 1 Mega Dynamic Contrast On Faceplate coating Glare with Hard coating 3H Backlight LED edgelight system Response time 6 ms typical with Overdrive Color depth 16 77 million colors Col...

Страница 12: ...ixel Clock MHz Sync Polarity Horizontal Vertical VESA 720 x 400 31 5 70 1 28 3 VESA 640 x 480 31 5 60 0 25 2 VESA 640 x 480 37 5 75 0 31 5 VESA 800 x 600 37 9 60 3 40 0 VESA 800 x 600 46 9 75 0 49 5 VESA 1024 x 768 48 4 60 0 65 0 VESA 1024 x 768 60 0 75 0 78 8 VESA 1280 x 1024 64 0 60 0 108 0 VESA 1280 x 1024 80 0 75 0 135 0 VESA 1152 x 864 67 5 75 0 108 0 VESA 1600 x 900 75 0 60 0 162 0 VESA 1920...

Страница 13: ... 60 1920 x 1080i 50 1920 x 1080p 30 1920 x 1080p 60 1920 x 1080p 50 720 1440 x 480i 60 720 1440 x 576i 50 Model S2415H Video input signals Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance HDMI 1 4 MHL 2 1 600mV for each differential line 100 ohm input impedance per differential pair Synchronization input signals Separate horizontal and vertical synchronizations polarity free TTL ...

Страница 14: ...Audio In Headphone Out Signal cable type Digital detachable HDMI 19 pins Digital detachable MHL 19 pins Dimensions with stand Height 404 6 mm 15 93 inches Width 539 1 mm 21 23 inches Depth 180 0 mm 7 09 inches Dimensions without stand Height 321 1 mm 12 64 inches Width 539 1 mm 21 23 inches Depth 45 9 mm 1 81 inches Stand dimensions Height 318 9 mm 12 56 inches Width 190 0 mm 7 48 inches Depth 180...

Страница 15: ... Model S2415H Temperature Operating 0 C to 40 C 32 F to 104 F Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation 122 83 BTU hour maximum 61 42...

Страница 16: ...signaling of this automatic power saving feature The OSD functions only in the normal operation mode When any button is pressed in the Active off mode one of the following messages will be displayed or Zero power consumption in OFF mode can only be achieved by disconnecting the power adapter from the monitor Maximum power consumption with maximum luminance VESA Modes Horizontal Sync Vertical Sync ...

Страница 17: ...n Assignments VGA Connector NOTE This monitor is ENERGY STAR compliant Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5 V 3 3 V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Страница 18: ...TA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK 13 CEC 14 Reserved N C on device 15 DDC CLOCK SCL 16 DDC DATA SDA 17 DDC CEC Ground 18 5V POWER 19 HOT PLUG DETECT ...

Страница 19: ...and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor Pin Number 19 pin Side of the Connected Signal Cable 1 TMDS DATA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 GND 6 TMDS DATA 1 7 MHL 8 TMDS DATA 0 SHIELD 9 MHL 10 TMDS CLOCK 11 GND 12 TMDS...

Страница 20: ...instructions in the list below while unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using deter...

Страница 21: ...ped with the stand to set it up WARNING Place monitor of a flat clean and soft surface to avoid scratching the display panel 1 Assemble the stand riser to stand base a Attach the stand riser to the stand base b Tighten the thumbscrew below the stand base 2 Attach the stand assembly to the monitor a Remove the cover and place the monitor on it b Insert the two tabs on the upper part of the stand in...

Страница 22: ...ety Instructions NOTE Do not connect all cables to the computer at the same time To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the VGA HDMI audio cable from your monitor to the computer Connecting the blue VGA cable Connecting the HDMI cable Connecting the audio cable ...

Страница 23: ...isplays a black screen or the message below depending on MHL source device s output To enable MHL connection please perform the below steps 1 Plug the power adapter to your monitor and to a power outlet 2 Connect the micro USB port on you MHL source device to HDMI MHL port on the monitor with a MHL certified cable See Bottom View for details 3 Turn On the monitor and the MHL source device 4 Select...

Страница 24: ...ting Your Monitor for cable attachment organize all cables as shown above Attaching the Cable Cover NOTE The cable cover is detached when the monitor is shipped from the factory 1 Insert the two tabs on the bottom part of the cable cover in the slots on the back of the monitor 2 Press the cable cover till it snaps into place ...

Страница 25: ...or the default stand If you purchased any other stand see the documentation shipped with the stand to set it up To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor Removing the Cable Cover 1 Press the tab on the cable cover 2 Remove the two tabs on the bottom part of the cable cover from the slot...

Страница 26: ...t cloth or cushion on a stable flat table 2 Remove the stand 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit NOTE For use only with UL listed wall mount bracket with minimum weight loa...

Страница 27: ... front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes ...

Страница 28: ...On Screen Display OSD and select the OSD Menu See Accessing the Menu System 4 Exit Use this button to go back to the main menu or exit the OSD main menu Front Panel Button Description 1 Up Use the Up button to adjust increase ranges items in the OSD menu 2 Down Use the Down button to adjust decrease ranges items in the OSD menu 3 OK Use the OK button to confirm your selection 4 Back Use the Back b...

Страница 29: ... then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the button to launch the OSD menu and display the main menu Main Menu for VGA input or Main Menu for HDMI MHL input ...

Страница 30: ...o the main menu Icon Menu and Submenus Description Brightness Contrast Use this menu to activate Brightness Contrast adjustment Brightness Brightness adjusts the luminance of the backlight Use to increase the brightness and use to decrease the brightness min 0 max 100 NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On Contrast Adjust the Brightness first and then...

Страница 31: ...isplay menu NOTE In most cases Auto Adjust produces the best image for your configuration NOTE Auto Adjust option is only available when you are using the analog VGA connector Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor Auto Select Use to select Auto Select the monitor scans for available input sources VGA Select the VG...

Страница 32: ...e to RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI cable or MHL devices using the MHL cable YPbPr Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable or MHL devices by YPbPr using the MHL cable Or if the DVD or MHL devices color output setting is not RGB ...

Страница 33: ...ases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Use and to adjust the three colors R G B values and create your own preset color mode Hue This feature can shift the color of the video image to green or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from 0 to 100 Use to increase ...

Страница 34: ...rper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or to adjust for best image quality Phase If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again NOTE Pixel Clock and Phase adjustments are only availabl...

Страница 35: ... you to set the volume level of audio source Use or to adjust the volume level from 0 to 100 Audio Source Allows you to set the audio source to PC Audio or HDMI MHL NOTE Audio Source option is only available when you are using the HDMI MHL connector Reset Audio Settings Select this option to restore default audio settings ...

Страница 36: ...he power LED indicator On or Off to save energy Reset Energy Settings Select this option to restore default Energy settings Menu Select this option to adjust the settings of the OSD such as the languages of the OSD the amount of time the menu remains on screen and so on ...

Страница 37: ...r in 1 second increments from 5 to 60 seconds Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock through the OSD menu or hard lock press and hold the button beside the power button for 10 seconds Unlock function Only hard unlock press and hold the button beside the power button for 10 seconds Res...

Страница 38: ...Command Interface allows your monitor parameters brightness color balance and etc to be adjustable via the software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor ...

Страница 39: ...e preset modes Game or Movie manual brightness adjustment is disabled LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Reset Other Settings Reset all settings under the Other menu to the factory preset values Factory Reset Reset all settings to the factory pr...

Страница 40: ...for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1920 x 1080 You will see the following message before the DDC CI function is disabled When the monitor enters the Power Save mode the following message appears Activate the computer and wake up the monitor to gain access to the OSD If you press any button other than the power button one of the followin...

Страница 41: ...he Monitor 41 VGA HDMI MHL input or If either VGA or HDMI MHL input is selected and the corresponding cable is not connected a floating dialog box as shown below appears or See Troubleshooting for more information ...

Страница 42: ...cedures If you have a Dell desktop or portable computer Go to http www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using Tilt NOTE This is ...

Страница 43: ...performing the following steps 1 Turn off both your computer and the monitor 2 Unplug the video cable from the back of the computer To ensure proper Self Test operation remove all Digital and the Analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly...

Страница 44: ...ugged and the monitor is in self test mode To run the built in diagnostics 1 Make sure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds A gray screen appears 4 Carefully inspec...

Страница 45: ... Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Eliminate video extension cables Reset the monitor to factory settings Change the video resolution to the correct aspect ratio Shaky Jittery Video Wavy picture or fine movement Perform Auto Adjust via OSD Adjust the Phase and Pixel Clock controls via OSD Reset the monitor to factory settings Check environmental factors Relocate...

Страница 46: ... check to determine if the scrambled screen appears in self test mode Check for bent or broken pins in the video cable connector Restart the computer in Safe Mode Safety Related Issues Visible signs of smoke or sparks Do not perform any troubleshooting steps Contact Dell immediately Intermittent Problems Monitor malfunctions on off Ensure that the video cable connecting the monitor to the computer...

Страница 47: ...tons on the front panel OSD does not appear on the screen Turn Off the monitor unplug the monitor power cable plug it back and then turn On the monitor Check whether the OSD menu is locked If yes press and hold the button beside the Power button for 10 seconds to unlock for more information see Lock No Input Signal when user controls are pressed No picture the LED light is white Check the signal s...

Страница 48: ...k physical MHL cable connection is corresponding to input source selected on OSD Menu HDMI MHL Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time Specific Symptoms What You Experience Possible Solutions No sound coming from the speakers Cannot hear any sound Turn Off the monitor unplug the monitor power cord replug it and then turn On the monitor Check ...

Страница 49: ...al online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Visit www dell com support 2 Verify your country or region in the Choose A Country Region drop dow...

Страница 50: ... unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics adapter that supports these resolutions If you have a non Dell desktop portable computer or graphics card In Windows 7 Windows 8 and Windows 8 1 1 For Windows 8 and Windows 8 1 only select the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Personalization 3 Click Change Di...

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