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| Troubleshooting

Common Problems

The following table contains general information about common monitor problems
you might encounter and the possible solutions:

Common

Symptoms

What You

Experience

Possible Solutions

No Video/Power
LED off

No picture

∞ Ensure that the video cable connecting the monitor

and the computer is properly connected and secure.

∞ Verify that the power outlet is functioning properly

using any other electrical equipment.

∞ Ensure that the correct input source is selected via the

Input Source

menu.

No Video/Power
LED on

No picture or no
brightness

∞ Increase brightness and contrast controls using the

OSD.

∞ Perform monitor self-test feature check.

∞ Check for bent or broken pins in the video cable

connector.

∞ Run the built-in diagnostics.

∞ Ensure that the correct input source is selected via the

Input Source

menu.

Poor Focus

Picture is
fuzzy, blurry, or
ghosting

∞ Eliminate video extension cables.

∞ Reset the monitor to Factory Settings(Factory Reset).

∞ Change the video resolution to the correct aspect ratio.

Shaky/Jittery
Video

Wavy picture or
fine movement

∞ Reset the monitor to Factory Settings(Factory Reset).

∞ Check environmental factors.

∞ Relocate the monitor and test in another room.

Missing Pixels

LCD screen has
spots

∞ Cycle power On-Off.

∞ Pixel that is permanently Off is a natural defect that can

occur in LCD technology.

∞ For more information on Dell Monitor Quality and

Pixel Policy, see Dell Support site at:

www.dell.com/

support/monitors

Stuck-on Pixels

LCD screen has
bright spots

∞ Cycle power On-Off.

∞ Pixel that is permanently off is a natural defect that can

occur in LCD technology.

∞ For more information on Dell Monitor Quality and Pixel

Policy, see Dell Support site at:

http://www.dell.com/

support/monitors

Brightness
Problems

Picture too dim
or too bright

∞ Reset the monitor to Factory Settings(

Factory Reset

∞ Adjust brightness & contrast controls via OSD.

Geometric
Distortion

Screen not
centered
correctly

∞ Reset the monitor to Factory Settings(

Factory Reset

∞ Adjust horizontal & vertical controls via OSD.

Содержание S2216M

Страница 1: ...Model No S2216M S2316M Regulatory model S2216Mc S2316Mc User s Guide Dell S2216M S2316M ...

Страница 2: ...s text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Prote...

Страница 3: ...pability 10 LCD Monitor Quality and Pixel Policy 10 Maintenance Guidelines 10 Setting Up the Monitor 11 Connecting the Stand 11 Connecting Your Monitor 12 Organizing Cables 13 Removing the Monitor Stand 13 Operating your Monitor 14 Power On the Monitor 14 Using the Front Panel Controls 14 Using the On Screen Display OSD Menu 16 ...

Страница 4: ...the Tilt 29 Troubleshooting 30 Self Test 30 Built in Diagnostics 31 Common Problems 32 Product Specific Problems 34 Appendix 35 FCC Notices U S Only and Other Regulatory Information 35 Contact Dell 35 Setting Up Your Monitor 36 Monitor Specifications 38 ...

Страница 5: ... and Contact Dell if something is missing NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions Monitor Stand riser Stand base Power Adapter Power cable varies by countries ...

Страница 6: ...hile moving from side to side Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an Information File INF Image Color Matching File ICM and product documentation Dell Display Manager Software included in the CD shipped with the monitor Energy Star certified monitor except in Asia...

Страница 7: ...scription 1 Function buttons For more information see Operating your Monitor 2 Power On Off button with LED indicator NOTE For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces ...

Страница 8: ...2 Security lock slot Secures monitor with security lock security lock not included 3 Barcode serial number label Refer to this label if you need to contact Dell for technical support 4 Cable management slot Uses to organize cables by placing them through the slot 5 Regulatory label Lists the regulatory approvals Back View without monitor stand ...

Страница 9: ...onitor stand Label Description Use 1 Power adapter port To connect the monitor power cable using a 12V DC adapter for transition 2 DVI HDCP port To connect your computer to the monitor us ing a DVI cable 3 VGA port To connect your computer to the monitor using a VGA cable ...

Страница 10: ...ce Guidelines Cleaning Your Monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet CAUTION Read and follow the Safety Instructions before cleaning the monitor For best practices follow the instructions in the list below while unpacking cleaning or handling your monitor To clean your anti static screen lightly dampen a soft clean cloth with water If po...

Страница 11: ...itor is shipped from the factory NOTE The following steps is applicable for a monitor with a stand 2 3 To attach the monitor stand 1 Remove the cover and place the monitor on it 2 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 3 Press the stand till it snaps into place ...

Страница 12: ... computer 1 Turn Off your computer and disconnect the power cable 2 Connect either the white digital DVI or the blue analog VGA display connector cable to the corresponding video port on the back of your computer Do not use both cables on the same at the same time Use both the cables only when they are connected to two different computers with appropriate video systems Connecting the VGA cable Con...

Страница 13: ...ough the hole Removing the Monitor Stand NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a soft and clean surface NOTE The following steps is applicable for a monitor with a stand 2 3 2 2 3 2 2 To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Use a long and thin screwdriver to push the release latch 3 Once the latch is r...

Страница 14: ...owing table describes the front panel buttons Front Panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset modes 2 Shortcut key Brightness Contrast Use this button to directly access the Brightness Contrast menu 3 Menu Use the MENU button to launch the On Screen Display OSD and select the OSD Menu See Accessing the OSD menu 4 Exit Use this button to go...

Страница 15: ...te light indicates the power save mode OSD controls Use the buttons on the front of the monitor to adjust the image settings 1 2 3 4 Front Panel Button Description 1 Up Use the Up button to increase values or move up 2 Down Use the Down button to adjust decrease ranges items in the OSD menu 3 OK Use the OK button to confirm your selection 4 Back Use the Back button to go back to the previous menu ...

Страница 16: ...ness Contrast Auto Adjust Input Source Color Display Energy Menu Personalize Others Resolution 1920x1080 60Hz Dell S2X16M Energy Use 75 75 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 3 Press the button once to activate the high...

Страница 17: ...e of the backlight Press the button to increase the brightness and press the button to decrease the brightness min 0 max 100 NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On Contrast Adjust the Brightness first and then adjust the Contrast only if further adjustment is necessary Press the button to increase the contrast and press the button to decrease the cont...

Страница 18: ... a black screen as the monitor self adjusts to the current input Auto Adjustment in Progress Auto Adjustment allows the monitor to self adjust to the incoming video signal After using Auto Adjustment you can further tune your monitor by using the Pixel Clock Coarse and Phase Fine controls under Display Settings NOTE Auto Adjust does not occur if you press the button while there are no active video...

Страница 19: ...to Select Select Auto Select to scan for available input signals VGA Select VGA input when you are using the analog VGA connector Push to select the VGA input source DVI Select DVI input when you are using the Digital DVI connector Push to select the DVI input source Color Use Color to adjust the color setting mode Brightness Contrast Display Energy Menu Personalize Others Resolution 1920x1080 60H...

Страница 20: ... Blend the text background to simulate paper media without affecting color images Applies to RGB input format only Warm Increases the color temperature The screen appears warmer with a red yellow tint Cool Decreases the color temperature The screen appears cooler with a blue tint Custom Color Allows you to manually adjust the color settings Press the and buttons to adjust the three colors R G B va...

Страница 21: ...deo image to green or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from 0 to 100 Press to increase the green shade of the video image Press to increase the purple shade of the video image NOTE Hue adjustment is available only when you select Movie or Game preset mode Saturation This feature can adjust the color saturation of the video image Use or to adjust t...

Страница 22: ...his feature can make the image look sharper or softer Use or to adjust the sharpness from 0 to 100 Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference Use or buttons to adjust for best image quality Minimum is 0 Maximum is 100 Phase If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then us...

Страница 23: ... time the menu remains on screen and so on Brightness Contrast Energy Personalize Others Resolution 1920x1080 60Hz Dell S2X16M Energy Use Auto Adjust Input Source Color English 20 20 s Unlock Display Language Transparency Timer Lock Reset Menu Menu Language Language options set the OSD display to one of the eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chine...

Страница 24: ... Energy Others Resolution 1920x1080 60Hz Dell S2X16M Energy Use Auto Adjust Input Source Color Display Menu Personalize Shortcut Key 1 Preset Modes Shortcut Key 2 Brightness Contrast Reset Personalization Shortcut Key 1 User can select one of the followings Preset Modes Brightness Contrast Auto Adjust Input Source and Aspect Ratio to set the Shortcut Key 1 Shortcut Key 2 User can select one of the...

Страница 25: ...ning Reset Other Factory Reset Menu Others LCD Conditioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run To start LCD conditioning select Enable Brightness Contrast Energy Personalize Resolution 1920x1080 60Hz Dell S2X16M Energy Use Auto Adjust Input Source Color Enable Disable Display DDC CI LCD Conditioning Reset Oth...

Страница 26: ... input timing is not supported by the monitor display Please change your input timing to 1920x1080 60Hz or any other monitor listed timing as per the monitor specifications This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 1...

Страница 27: ... mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu If VGA or DVI cable is not connected a floating dialog box as shown below appears The monitor will enter Power Save Mode after 5 minutes if left at this state Dell S2X16M No VGA Cable The display will go into Power Save Mode in 5 minutes www dell com support mon...

Страница 28: ...d select 1920 x 1080 4 Click OK If you do not see 1920 x 1080 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop Go t...

Страница 29: ... please refer to the respective stand setup guide for set up instructions Rotating the Monitor Before you rotate the monitor your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor NOTE The stand is detached when the monitor is shipped from the factory 5 21 21 5 ...

Страница 30: ...m the back of monitor 3 Turn on the monitor If the monitor is working correctly it detects that there is no signal and one of the following message appears While in self test mode the power LED remains white Dell S2X16M The display will go into Power Save Mode in 5 minutes www dell com support monitors No DVI Cable Dell S2X16M No VGA Cable The display will go into Power Save Mode in 5 minutes www ...

Страница 31: ...deo cable s from the back of the computer or monitor The monitor then goes into the self test mode 3 Press and hold Button 1 and Button 4 simultaneously for 2 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press Button 4 on the front panel again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the...

Страница 32: ...les Reset the monitor to Factory Settings Factory Reset Change the video resolution to the correct aspect ratio Shaky Jittery Video Wavy picture or fine movement Reset the monitor to Factory Settings Factory Reset Check environmental factors Relocate the monitor and test in another room Missing Pixels LCD screen has spots Cycle power On Off Pixel that is permanently Off is a natural defect that ca...

Страница 33: ...heck to determine if the intermittent problem occurs in self test mode Missing Color Picture missing color Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color not good Change the Color Setting Mode in the Color Settings OSD ...

Страница 34: ...SD menu is locked If yes press and hold the button above the Power button for 10 seconds to unlock For more information see Lock No Input Signal when user controls are pressed No picture the LED light is white Check the signal source Ensure the computer is not in standby or sleep mode by moving the mouse or pressing any key on the keyboard Check if the video cable is plugged in properly Disconnect...

Страница 35: ... you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To get online Monitor support content 1 Visit www dell com support monitors To co...

Страница 36: ... or a Dell portable computer with internet access 1 Go to www dell com support enter your init caps and download the latest driver for your graphics card 2 After installing the drivers for your graphics adapter attempt to set the resolution to 1920 x 1080 again NOTE If you are unable to set the resolution to 1920 x 1080 please contact Dell to inquire about a graphics adapter that supports these re...

Страница 37: ...r your graphics adapter attempt to set the resolution to 1920 x 1080 again NOTE If you are unable to set the recommended resolution contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution ...

Страница 38: ...ical Luminance output 250 cd m typical 250 cd m typical Contrast ratio 1000 to 1 typical 8 000 000 to 1 Dynamic Contrast 1000 to 1 typical 8 000 000 to 1 Dynamic Contrast Faceplate coating Low Haze with 3H hardness Low Haze with 3H hardness Backlight LED edgelight system LED edgelight system Response time 6ms gray to gray typical 6ms gray to gray typical Color depth 16 78 million colors 16 78 mill...

Страница 39: ...0 60 0 162 0 VESA 1920 x 1080 67 5 60 0 148 5 Electrical Specifications Model S2216M S2316M Video input signals Analog RGB 0 7 Volts 5 positive polarity at 75 ohm input impedance Digital DVI TMDS 600 mV for each differential line positive polarity at 50 ohm input impedance Synchronization input signals Separate horizontal and vertical synchronizations polarity free TTL level SOG Composite SYNC on ...

Страница 40: ...d Height 293 1 mm 11 54 in 311 6 mm 12 27 in Width 488 mm 19 21 in 520 7 mm 20 50 in Depth 54 2 mm 2 13 in 54 2 mm 2 13 in Stand dimensions Height 177 mm 6 97 in 177 mm 6 97 in Width 250 mm 9 84 in 250 mm 9 84 in Depth 179 9 mm 7 08 in 179 9 mm 7 08 in Weight Weight with packaging 5 20 kg 11 46 lb 5 60 kg 12 34 lb Weight with stand assembly and cables 3 60 kg 7 93 lb 3 90 kg 8 60 lb Weight without...

Страница 41: ... 4 F to 140 F Shipping Humidity Operating 10 to 80 non condensing 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Altitude Operating maximum 5 000 m 16 400 ft 5 000 m 16 400 ft Non operating maximum 12 192 m 40 000 ft 12 192 m 40 000 ft Thermal dissipation 78 43 BTU hour maximum 71 6...

Страница 42: ...ion Normal operation Active Active Active White 23 W maximum 21 W typical Active off mode Inactive Inactive Blanked White Glowing Less than 0 3 W Switch off Off Less than 0 3 W Energy Star Power Consumption On Mode 18 5 W S2316M VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 27 W maximum 22 W typical Active off mode Inac...

Страница 43: ...isplayed Dell S2X16M There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu Activate the computer and the monitor to gain access to the OSD NOTE This monitor is an Energy Star certified monitor except in Asia Pacific regions Dell r...

Страница 44: ...nments VGA Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5V 3 3V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Страница 45: ...X2 2 TMDS RX2 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1 10 TMDS RX1 11 TMDS Ground 12 Floating 13 Floating 14 5 V 3 3 V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0 18 TMDS RX0 19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock 24 TMDS Clock ...

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