Troubleshooting
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Troubleshooting
Common symptoms
The following table contains information about common issues you might
encounter and the possible solutions.
Common symptoms
Possible solutions
The power hub gets unusually
hot when placed inside the
pocket/bag.
•
Unplug the power output cable
immediately.
•
Take the power hub out of your pocket/
bag immediately. Then let it cool down.
The power hub battery power
gets drained too fast.
When connecting to a mobile device,
close applications you are not using or set
the device to airplane mode.
The battery-status light does
not turn on.
•
Check if the power hub is out of battery
power. Charge the power hub.
•
If the problem persists, contact Dell or
your dealer for technical assistance.