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Diagnostics

Dell™ OptiPlex™ 580 Service Manual—

Small Form Factor

Dell Diagnostics

Power Button Light Codes

Beep Codes

Diagnostic Lights

Dell Diagnostics

When to Use the Dell Diagnostics

It is recommended that you print these procedures before you begin.

Enter system setup (see

Entering System Setup

), review your computer's configuration information, and ensure that the device you want to test displays in

System Setup and is active.

Start the Dell Diagnostics from either your hard drive or from the

Drivers and Utilities

media.

Starting the Dell Diagnostics From Your Hard Drive

Turn on (or restart) your computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft

Windows

desktop. Then shut down

your computer and try again.

When the boot device list appears, highlight

Boot to Utility Partition

and press <Enter>.

When the Dell Diagnostics

Main Menu

appears, select the test that you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities Disc

Insert the

Drivers and Utilities

disc

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

When the boot device list appears, highlight

Onboard or USB CD-ROM Drive

and press <Enter>.

Select the

Boot from CD-ROM

option from the menu that appears and press <Enter>.

Type

to start the menu and press <Enter> to proceed.

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

When the Dell Diagnostics

Main Menu

appears, select the test you want to run.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for the option you want.

NOTE:

The Dell Diagnostics software works only on Dell computers.

NOTE:

The

Drivers and Utilities

media is optional and may not ship with your computer.

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your

Drivers and Utilities

media.

NOTE:

The next steps change the boot sequence for one time only. On the next startup, the computer boots according to the devices specified in the

system setup program.

Option

Function

Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run

Express Test

first to

increase the possibility of tracing the problem quickly.

Extended
Test

Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests you want to run.

Symptom
Tree

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Содержание OptiPlex 580

Страница 1: ...Replacing Parts Specifications System Board Layout System Setup Diagnostics NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death combinations thereof are trademarks of Ad...

Страница 2: ...our Computer 2 Remove the hard drive assembly 3 Press in on the coin cell battery release latch 3 Remove the coin cell battery from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 3: ...Replacing the Coin Cell Battery To replace the coin cell battery perform the above steps in reverse order Back to Contents Page ...

Страница 4: ... Computer 2 Slide back the cover release latch 3 Tilt the cover from the top outward and remove the cover from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 5: ...Replacing the Cover To replace the cover perform the above steps in reverse order Back to Contents Page ...

Страница 6: ...ight Onboard or USB CD ROM Drive and press Enter 4 Select the Boot from CD ROM option from the menu that appears and press Enter 5 Type 1 to start the menu and press Enter to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu appears select the test you want t...

Страница 7: ...cate requirements for running the test Configuration Displays your hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your...

Страница 8: ...e until you have identified a faulty module or reinstalled all modules without error l If available install working memory of the same type into your computer l If the problem persists contact Dell Memory modules are detected but a memory configuration or compatibility error has occurred l Ensure that no special requirements for memory module connector placement exist l Ensure that the memory you ...

Страница 9: ...he inside then pivot the latch open 3 If you are removing a PCI Express x16 video card go to step 4 otherwise go to step 5 4 Press the securing tab to unlock the PCI Express x16 video card from its connector WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage ...

Страница 10: ...asp the card by it top corners and ease it out from the connector on the system board Replacing an Expansion Card To replace an expansion card perform the above steps in reverse order Back to Contents Page ...

Страница 11: ...he system board 3 Remove the diagnostic lights ribbon cable 4 Press in on the retaining clips to release the fan from the computer chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 12: ...5 Tilt the fan forward and remove it from the computer chassis Replacing the Fan To replace the fan perform the above steps in reverse order Back to Contents Page ...

Страница 13: ...de Your Computer 2 Release the hard drive cables from their restraining tie 3 Disconnect the data cable from the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 14: ...4 Press the blue securing tabs on each side of the hard drive assembly and slide the assembly up and out of the computer 5 Disconnect the hard drive power cable 6 Disconnect the hard drive fan cable ...

Страница 15: ...7 Remove the hard drive assembly from the computer 8 Pull on the blue tab to disconnect the hard drive data cable from the hard drive assembly ...

Страница 16: ...9 Remove the hard drive data cable from the outside of the hard drive assembly 10 Remove the hard drive fan cable from the outside of the hard drive assembly ...

Страница 17: ...11 Lift the blue tab and rotate it counter clockwise to release the hard drive fan from the hard drive assembly 12 Remove the hard drive fan from the hard drive assembly ...

Страница 18: ...13 Pull back the blue tabs and pull forward the hard drive to remove the hard drive from the hard drive assembly 14 Remove the hard drive from the hard drive assembly ...

Страница 19: ...Replacing the Hard Drive To replace the hard drive perform the above steps in reverse order Back to Contents Page ...

Страница 20: ...er 2 Loosen the screws that secure the heat sink to the system board 3 Rotate the heat sink toward the back of the computer and remove the heat sink from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 21: ...4 Press the processor cover release lever down and out to release the cover 5 Lift the processor out of its socket on the system board ...

Страница 22: ...To replace the heat sink and processor perform the above steps in reverse order Back to Contents Page CAUTION When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket ...

Страница 23: ...m the system board 4 Slide the chassis intrusion switch from its slot in the metal bracket and then push down the switch to remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE You may need ...

Страница 24: ...Replacing the Chassis Intrusion Switch To replace the chassis intrusion switch perform the above steps in reverse order Back to Contents Page ...

Страница 25: ...ernal speaker upward to remove it from the computer Replacing the Internal Speaker To replace the internal speaker perform the above steps in reverse order Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_com...

Страница 26: ......

Страница 27: ... fan 4 Press the clips on either sides of the air temperature sensor and remove it from the computer chassis 5 Remove the mounting screw that secures the I O panel to the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_c...

Страница 28: ...anel back and forth to release its circular tabs from the chassis 7 Remove the I O panel from the computer Replacing the I O Panel To replace the I O panel perform the above steps in reverse order Back to Contents Page ...

Страница 29: ...n the memory retention clips to release the memory module 3 Lift the memory module from its connector on the system board and remove it from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 30: ...Replacing a Memory Module To replace a memory module perform the above steps in reverse order Back to Contents Page ...

Страница 31: ...r Computer 2 Disconnect the power cable from the back of the optical drive 3 Disconnect the data cable from the back of the optical drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 32: ...4 Pull up on the drive release latch and slide the optical drive toward the back of the computer 5 Lift the optical drive up and out of the computer ...

Страница 33: ...Replacing the Optical Drive To replace the optical drive perform the above steps in reverse order Back to Contents Page ...

Страница 34: ...arts Dell OptiPlex 580 Service Manual Small Form Factor Back to Contents Page Cover Hard Drive Memory Internal Speaker I O Panel Power Supply Intrusion Switch Optical Drive Expansion Cards Heat Sink and Processor Fan Coin Cell Battery System Board ...

Страница 35: ...e the optical drive 3 Disconnect the processor power cable from the system board 4 Remove the processor power cable from its routing guides on the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Страница 36: ...5 Press the release latch and disconnect the main power cable from the system board 6 Remove the screws that secure the power supply to the computer chassis ...

Страница 37: ...7 Slide the power supply towards the front of the computer 8 Lift the power supply up and out of the computer ...

Страница 38: ...Replacing the Power Supply To replace the power supply perform the above steps in reverse order Back to Contents Page ...

Страница 39: ... context sensitive help based on the options selected Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field System Setup Options CAUTION Do not change the settings in system setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly NOTE Before you use System Setup it is recommen...

Страница 40: ...On default Off l Rear Quad USB On default Off Sata Configuration Allows you to configure the following l SATA Operation IDE RAID AHCI default l HDD Acoustic Mode Performance Suggested Quiet Bypass default l SATA 0 SATA 1 SATA 2 and SATA 3 Disable Enable default l External SATA Disable Enable default l SMART Reporting Disable Enable default BIOS Events Provides the following options l View Event Lo...

Страница 41: ... l On default l Off Suspend Type Specifies the power state in suspend mode l S1 POS l S3 STR default Boot NOTE The items displayed are dynamically updated according to the devices detected Fast Boot Speeds up the boot process by bypassing some compatibility steps l Off l On default Numlock Key Turns on or off the Numlock l Off l On default Wait for F1 if error Waits for the F1 key to be pressed wh...

Страница 42: ...Back to Contents Page Provides options to Save Changes and Exit Discard Changes and Exit and Load Default Setting ...

Страница 43: ...che up to 2 MB Memory Type DDR3 SDRAM non ECC memory only Speed 1066 MHz Connectors four DIMM slots Capacity 1 GB 2 GB or 4 GB Minimum memory 1 GB Maximum memory 16 GB Video Integrated ATI Radeon HD 4200 graphics Discrete PCI Express 2 0 x16 graphics adapter NOTE The DisplayPort is automatically disabled when you configure the GFX Display Port as PCI Express x16 Video Memory Integrated up to 512 M...

Страница 44: ...op one Small form factor one 5 25 inch optical drive s Mini tower two Desktop one Small form factor one slimline NOTE The Dell OptiPlex 580 Small Form Factor does not support the following combination of drives one 3 5 inch hard drive one 2 5 inch hard drive and one 5 25 inch optical drive External Connectors Audio Back panel two connectors for line in microphone and line out Front panel one front...

Страница 45: ...indicates that the computer is reading data from or writing data to from the drive Network connectivity light green light a good connection exists between the network and the computer off no light the computer is not detecting a physical connection to the network Diagnostic lights four lights located on the front back panel of the computer For information on the diagnostic lights see the Service M...

Страница 46: ...actor 34 00 cm 13 40 inches Weight Mini tower 11 70 kg 25 80 lb Desktop 8 26 kg 18 20 lb Small form factor 6 80 kg 15 00 lb Environmental Temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity noncondensing 20 to 80 Maximum vibration Operating 5 Hz 350 Hz at 0 0002 G2 Hz Storage 5 Hz 500 Hz at 0 001 to 0 01 G2 Hz Maximum shock Operating 40 G 5 with pul...

Страница 47: ...le connectors DIMM_1 DIMM_2 DIMM_3 and DIMM_4 5 SATA drive connectors SATA 0 and SATA 1 6 front panel connector FRONTPANEL 7 power connector POWER 8 SATA drive connector SATA 2 9 fan connector FAN_HDD 10 chassis intrusion switch connector INTRUDER 11 coin cell battery socket BATTERY 12 PCI Express x16 connector SLOT1 13 PCI Express x4 connector SLOT2 14 serial or PS 2 connector SERIAL2 15 internal...

Страница 48: ...xpansion card 5 Remove the memory 6 Remove the heat sink and processor 7 Disconnect the processor power cable from the system board 9 Disconnect the hard drive and optical drive data cables from the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homep...

Страница 49: ...10 Disconnect the main power connector 11 Remove the I O panel cable from the system board ...

Страница 50: ...12 Disconnect the fan and internal speaker cable from the system board 13 Remove the screws that secure the heat sink retention module to the system board ...

Страница 51: ...14 Remove the heat sink retention module 15 Remove the screws that secure the system board to the computer chassis ...

Страница 52: ...16 Remove the system board Replacing the System Board To replace the system board perform the above steps in reverse order Back to Contents Page ...

Страница 53: ...ide your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION To avoid electros...

Страница 54: ...rking Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 Verify that the computer works correctly by running the D...

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