4
Introduction
Troubleshooting
Problems
Possible causes
Possible solutions
USB devices
momentarily stop
working when you
connect or disconnect
the power adapter to
the dongle.
This is an expected
behavior and the
device resumes
functioning
automatically.
USB hard drive is not
getting detected.
Power adapter is
not connected to
the dongle.
Connect the tablet’s
USB power adapter
to the Dell Micro-USB
dongle.
USB cable used to
connect the hard
drive is too long or
non-standard.
Use a shorter USB
cable to connect
the hard drive to the
dongle or use a higher
quality cable.
The drive you are
attempting to use is
drawing more power
than is available via
the dongle.
Use a powered
USB hub.
CAUTION: To avoid data loss, unmount or eject USB storage devices
before disconnecting them from the dongle.
