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Troubleshooting

B-7

Question: Why can't I communicate through the built-in modem?

(The built-in modem may not be available in some countries)

•

Confirm the item Modem is set to Enabled or Auto in the Advanced menu of the
Setup Utility.

•

Confirm the telephone line is properly connected to the modem jack.

•

Confirm the dial settings of the communication software are matched with the
telephone line (Example: To access an outside line, first dial "7" for local, "1"
for long distance).

•

Confirm the network configuration is appropriate.

•

Confirm the user name or password is correct.

•

Confirm the COM port in the communication software is set appropriately.

•

Turn off the power management both in the Windows and the Setup Utility.

Other Troubles

Question: Why is the date and/or time incorrect?

•

Correct the date and time using the Date/Time icon in the Windows Control
Panel or the Main menu of the Setup Utility.

Question: Why can't I produce sound?

•

Check the volume control on the right side of your computer.

•

Click the speaker symbol on the taskbar and check the Windows volume control.

Question: Why can't I use a hardware device?

•

Make sure the hardware device is not crossed out with an X mark using the
following procedure.

In the System Properties dialog box, select Device Manager.

Select the device you cannot use.

Click Properties, and uncheck Disable in this hardware profile.

Содержание Latitude LT System

Страница 1: ...Dell Latitude LT System User s Guide ...

Страница 2: ...ersons resulting from the use of this product and any of its functions such as stolen credit card numbers the loss of or alteration of stored data etc Edition 1st Edition November 1998 Copyright Information in this document is subject to change without notice 1998 Dell Computer Corporation All rights reserved Reproduction in any manner whatsoever without written permission of Dell Computer Corpora...

Страница 3: ...rning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help...

Страница 4: ...will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect t...

Страница 5: ...g the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges To program this information refer to the manual of the communication software CAUTION Disconnect telephone lines before accessing the modem card Copyri...

Страница 6: ...revent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that...

Страница 7: ...mers Protection Act 1958 the Performers Protection Acts 1963 and 1972 and to any subsequent statutory enactments and orders IMPORTANT The wires in this mains lead are coloured in accordance with the following code BLUE Neutral BROWN Live As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as fo...

Страница 8: ...le direttive 89 336 EEC e 73 23 EEC come emendata dalla direttiva 93 68 EEC Η εγκατασταση αυτη ανταποκρινεται στιζ απαιτησειζ των οδηγιων τηζ Ευρωπαïκηζ Ενωσηζ 89 336 EOK κατ 73 23 EOK óπωζ οι κανονισµοι αυτοι συµπληρωθηκαν απó την οδηγια 93 68 EOK Este equipamento obedece às exigências das directivas 89 336 CEE e 73 23 CEE na sua versão corrigida pela directiva 93 68 CEE Este aparato satisface la...

Страница 9: ...n Technology Equipment EN 50082 1 1992 Electromagnetic compatibility Generic immunity standard Part 1 Residential commercial and light industry EN 60950 Safety of Information Technology Equipment NOTE EN 55022 emissions requirements provide for two classifications Class A for typical commercial areas Class B for typical domestic areas This Dell computer system product is classified for use in a ty...

Страница 10: ... VORSICHT UM DIE STROMZUFUHR VOLLSTÄNDIG ZU UNTERBRECHEN DEN NETZSTECKER HERAUSZIEHEN UND DIE BATTERIE ÈNTFERNEN ATTENTION POUR UN ARRET TOTAL DU SYSTEME DECONNECTEZ LA PRISE DE COURANT SECTEUR ET LA BATTERIE VARNING FÖR TOTAL ELEKTRISK URKOPPLING KOPPLA UR KONTAKTEN OCH TA UR BATTERIET PRECAUCION PARA UNA COMPLETA DESCONEXION ELECTRICA DESENCHUFE LA CLAVIJA DE LA RED Y LA BATERIA ...

Страница 11: ...ay juice coffee steam etc Do not move the computer from a cold place to a warm place A temperature difference of more than 10 C 18 F will cause condensation inside the unit which may damage the data Do not block or cover slots or openings on the cabinet to protect the computer from overheating Do not smoke near your computer Usage Never push any objects of any kind into cabinet openings They may t...

Страница 12: ... short across the battery terminals Do not allow liquids to come in contact with the battery pack Avoid dropping the pack or subjecting it to other violent shock Do not solder anything to the battery terminals Charging Charge the battery pack only with the AC adapter included with your computer Discharging Do not use the battery pack for any purpose other than powering the computer Storage Store t...

Страница 13: ...ocations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Avoid using the telephone during a lightning storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak ...

Страница 14: ...re reference please record the following information in the spaces provided below Model Number Serial Number Date of purchase Dealer s Name Place of purchase Password The serial number is printed on a sticker located on the bottom of the computer ...

Страница 15: ... simultaneously the key labels are separated by a plus sign Restart your computer by pressing Ctrl Alt Delete When necessary important key combinations are shown in graphics Sample Entries are shown in upper cases of a different typeface In the following case press the Enter key after you type the command C DIR A Enter Words Texts on Screen such as window titles or possible parameters are italiciz...

Страница 16: ...xviii ...

Страница 17: ...xix Overview of Computer Actual appearance of your computer may be slightly different depending on the model Front ...

Страница 18: ...xx Right Left ...

Страница 19: ...xxi Rear Bottom ...

Страница 20: ...xxii ...

Страница 21: ...oard 2 5 Using External Floppy Disk Drive Unit 2 6 Battery and Power Management 3 1 Standard Battery Pack 3 1 Optional External Battery Pack 3 5 Disposing of the Battery 3 7 Power Management 3 8 Peripherals 4 1 Using Peripherals 4 1 PC Card 4 3 Keyboard Mouse 4 5 Display 4 6 Audio System 4 8 USB Device 4 9 Printer 4 9 RS 232C Device 4 10 Communication Functions 5 1 Infrared Communication 5 1 Built...

Страница 22: ...ng Help 8 1 Help Tools 8 1 Contacting Dell 8 5 Maintenance and Specifications A 1 Maintenance A 1 Specifications A 3 Options A 4 Troubleshooting B 1 Warranty Return Policy and Year 2000 Statement of Compliance C 1 Limited One Year Warranty U S and Canada Only C 1 Total Satisfaction Return Policy U S and Canada Only C 3 Year 2000 Statement of Compliance for Dell Branded Hardware Products C 4 ...

Страница 23: ...tery protection sheet on the bottom of the computer If you do not remove the sheet you cannot turn on the computer 2 Plug the AC adapter cable into the computer s AC adapter jack 3 Plug the AC power cord into the AC adapter Always use the AC adapter included with the computer Using other AC adapters may damage the computer Always hold the AC power cord by its plug when removing it from the wall ou...

Страница 24: ...cover to a comfortable viewing position 7 Slide the power switch to the rear and release it When you turn on the computer the power indicator turns green the computer goes through a self test to detect any problems and the operating system starts When you use the computer for the first time a dialog box called Setup Wizard appears to guide you through the operating system setup ...

Страница 25: ...l completing the operating system setup If you turn off the computer you cannot set it up later Properties Dialog Box in Windows In the instructions in this manual you will often see the expression XXX Properties dialog box A dialog box is a window containing text boxes check boxes buttons etc with which you can send commands to the operating system or other application programs To open the proper...

Страница 26: ...ing so may damage or even wipe out the data To protect the screen always close the screen cover while the computer is off Wait at least 5 seconds after turning off the computer before turning it back on Turning the power off and on in rapid succession can damage the computer s electrical circuitry To turn off the computer 1 From the Start menu select Shut Down 2 Select Shut Down and click OK The c...

Страница 27: ...ter You can use an optional external battery pack to add to the operating time on battery power See Chapter 3 for battery information About the Power Indicators The following indicators show the power status of your computer Indicator Light Meaning Battery Power On green Fully charged On orange Being charged Blinking orange In abnormal state On and blinking red Almost completely discharged The war...

Страница 28: ...f you are unsure Resetting the System You may need to reset the system after adding hardware or software so that your computer will recognize the newly installed devices or software When the message appears after the installation click OK Yes etc to restart the operating system You can also restart the operating system from the Start menu Select Shut down then Restart Warm Boot Resetting may cause...

Страница 29: ...the bottom of your computer To reset the system insert a narrow object into the small hole to slide the switch as shown Using the Glide Pad Your computer is equipped with an integrated pointing device called a glide pad Using the glide pad you can move the pointer select an item from a menu and perform other tasks in the same way you would with a mouse Do not hit or scratch the surface of the glid...

Страница 30: ...de pad is very sensitive so you do not have to exert a lot of pressure on the pad The glide pad will respond to a light touch from your fingertip Click Double click and Right click To click or double click you can use the left button just like that of a mouse Instead of clicking by pressing the left button you can just tap gently anywhere on the rectangular pad For right clicking you can use the r...

Страница 31: ...ng the left button will no longer function If you prefer to use a mouse and turn off the glide pad you can disable the glide pad in the Setup Utility See also Chapter 4 Using the Keyboard Your computer equipped with the Windows Enhanced Keyboard provides all the functionality of a full sized desktop keyboard Windows Logo Keys Opens the Windows Start menu Opens an application specific short cut men...

Страница 32: ... rear side of the floppy disk drive unit You can connect peripherals to the floppy disk drive unit For more information about peripherals refer to Chapter 4 Connecting External Floppy Disk Drive Unit Turn off the computer before connecting the external floppy disk drive unit otherwise the floppy disk drive unit may not be recognized Do not place the floppy disk drive unit on its side or upside dow...

Страница 33: ...sing the buttons on each side of the connector and pulling it out 4 Close the cover of the floppy disk drive port Handling Floppy Disks Do not open the shutter and touch the disk inside otherwise you will not be able to read or write data to the disk Do not place floppy disks near magnets or heat sources in direct sunlight or in a dusty place Never subject a disk to sudden shocks or extreme vibrat...

Страница 34: ...he floppy disk If you have difficulty inserting or removing disks seek the assistance of an authorized service technician Hold the floppy disk with the arrow facing up and toward the drive Slide the disk into the drive until it locks into place Removing Before removing the floppy disk make sure the indicator of the floppy disk drive unit is not lit Press the eject button firmly The disk will pop o...

Страница 35: ... disk drive 2 Double click My Computer on the desktop 3 Click 3 Floppy A From the File menu select Format 4 From the capacity drop down list select 1 44MB or 720KB 5 Click Start to start formatting Backing Up Data Dell recommends that you regularly back up the data on your hard disk drive The Windows operating system has a backup function you can use to back up your data See the online Help for de...

Страница 36: ...Dell Latitude LT System User s Guide 2 10 ...

Страница 37: ... remaining power in your battery is less than what the battery indicator lights suggest Turn off your computer when you are not using it The duration a battery charge will last will depend on the computer usage Heavy use the peripherals like the external floppy disk drive unit or the optional external CD ROM drive will result in shorter power duration When the battery is not charged your computer ...

Страница 38: ...ower remaining Refer to the table below This battery indicator turns on automatically while the battery is being charged when connected to AC power When the battery is fully charged the battery indicator turns off The battery power remaining is an approximate figure The remaining operating time expected may be different from the actual remaining time depending on the use of the computer If the act...

Страница 39: ...ing If you are using the audio system PC card slot hard disk drive or external floppy disk drive unit your computer may consume more battery life See also the section on power management in this chapter Charging the Battery Pack 1 Connect the AC adapter to the computer While the battery is being charged the battery power indicator is orange and the battery indicator turns on 2 When the battery is ...

Страница 40: ...ly It will take about 3 hours 8 Connect the computer to the AC adapter and let the battery fully charge Do not connect the computer to a wall outlet while discharging the battery The initialization will be cancelled You can initialize the standard battery alone only if the optional external battery pack is disconnected When the external battery pack is connected both the standard and the external ...

Страница 41: ... 2 Connect the optional battery by matching the projections on either side of the battery to the notched parts of the computer Make sure that the battery connector lines up with the external battery port of the computer If you hear a clicking sound the external battery pack is correctly connected While the external battery pack is connected do not carry the computer by holding the computer only Fi...

Страница 42: ...optional battery by pressing the buttons on each end of the battery and sliding the battery off the computer Close the cover of the external battery port after the external battery pack is removed Checking the Battery Level You can check the battery level of the external battery pack in the same way as the standard battery pack with the battery indicator Press the button on the right of the indica...

Страница 43: ...0 minutes The charging time depends on the power you are consuming Initializing External Battery Pack The procedure for initializing an external battery pack is the same as that of the standard battery But you cannot initialize the external battery pack only If you begin the initializing process both standard and external battery packs will be initialized Disposing of the Battery This computer con...

Страница 44: ...ing an application program that accesses the hard disk periodically When the IR monitor is available refer to Chapter 5 When Windows CD Auto Play is functioning Stopping Power Supply to the Hard Disk Setting in the Setup Utility In the Power menu set Power Management Function to Enabled and set Hard Disk Power Down after to an appropriate value Stopping Power Supply to the Display This procedure i...

Страница 45: ...s mentioned below In the suspend to disk mode the Power indicator turns off Before Suspending the System Finish communications printing and playing music or video before suspending the system Entering the Suspend Modes Your computer enters a suspend mode in each of the following cases Set Suspend Mode in the Power menu of the Setup Utility to trigger the suspend mode under the following circumstan...

Страница 46: ...ows after turning it on If your battery becomes completely discharged while in suspend to RAM mode you will lose unsaved data and will need to reboot your computer Therefore if you are planning to leave your computer suspended for long periods of time Dell recommends using suspend to disk mode When the system enters or resumes from the suspend to disk mode you can see some flicker on the display T...

Страница 47: ... menu set Power Management Function to Enabled 2 Set Hard Disk Power Down after Video Power Down after and Auto Suspend to Disabled 3 Set Power Management Function to Disabled When you are using communication software or if sound or voice pauses or skips while played back disable power management ...

Страница 48: ...Dell Latitude LT System User s Guide 3 12 ...

Страница 49: ...Peripherals Connection Overview For details refer to the section in this chapter that explains the device Be sure to turn off the computer and the peripheral device before connecting a device except when connecting USB devices and PC cards Some devices have to be turned on after the computer is turned on Some devices require that you install drivers before use Connecting a Peripheral Device 1 Turn...

Страница 50: ...Dell Latitude LT System User s Guide 4 2 Peripheral Connection Overview ...

Страница 51: ...ise a PC card or the computer may malfunction Never disable the USB port Disabling the USB port in the Setup Utility may cause some PC cards to malfunction Inserting a PC Card 1 Raise the PC card eject button and push it in The protection card pops out 2 Remove the protection card from the PC card slot 3 Insert the card into the slot with the label face up until it locks into place The PC card eje...

Страница 52: ...hear a warning beep In this case install the PC card driver by following the instructions on the screen Ejecting a PC Card Some PC cards may become hot after long use Be sure to use the procedure below when ejecting a PC card Otherwise the system may not work properly 1 In the PC Card Properties dialog box click on the icon of the PC card you want to eject 2 Click Stop 3 When the message prompts y...

Страница 53: ...re available when the external floppy disk drive is connected The ways of connecting a PS 2 mouse and a serial mouse are slightly different Never connect or disconnect the devices to the keyboard mouse port when the computer is powered on This may cause the computer to operate improperly Using a PS 2 Mouse You have only to connect the mouse to the keyboard mouse port of your computer or the extern...

Страница 54: ...er may not display correctly In this section you often see the expression Display Properties dialog box To open the dialog box double click My Computer Control Panel Display Displaying the Screen on an External Monitor You can display the screen on an external monitor You cannot connect the optional external battery pack when an external monitor is connected 1 In the Display Properties dialog box ...

Страница 55: ...e the resolution and the number of colors perform the following 1 In the Display Properties dialog box select Settings 2 Select the number of the colors in the Colors and select the resolution in Screen area Refer to the table below 3 Click OK twice Resolutions and Colors you can choose Resolution Number of Colors 640 x 480 16 256 64K 16M 1 800 x 600 256 64K 1024 x 768 2 256 1 The number of colors...

Страница 56: ...pment 1 Turn off the computer 2 Use the following audio cable for the connection To output the computer s audio signal to audio equipment 3 Turn on the computer You can adjust the volume in the operating system by clicking the speaker icon in the taskbar or with the volume control dial on the right side of your computer When using the audio output jack you cannot use the built in speakers Turn on ...

Страница 57: ...ced menu of the Setup Utility set the LPT Port to Auto or Enabled Also set the Mode referring to your printer manual Installing a Printer Driver To use a printer you need to install a printer driver 1 From the Start menu select Settings Printers 2 Double click Add Printer The Add Printer Wizard appears 3 Click Next 4 Confirm Local printer is selected and click Next 5 Select the manufacturer and th...

Страница 58: ...vices such as a modem or a terminal adapter with your computer An RS 232C port is available on the external floppy disk drive unit To use an RS 232C device set the item Serial Port to Auto or Enabled in the Advanced menu of the Setup Utility See each manual before using the device ...

Страница 59: ... 2 Place the target device so that its IR port is in line with that of your computer 3 Adjust the distance between the IR ports to be less than 20 inches 50 cm Setting for Infrared Communication 1 In the Advanced menu of the Setup Utility make sure the Mode of IR Port is IrDA 2 In the Power menu of the Setup Utility and the Power Management Properties dialog box disable power management Refer to D...

Страница 60: ...ing infrared rays to search for other IR devices If necessary you can temporally disable this emission 1 From the Start menu select Settings Control Panel 2 Double click the IR icon 3 Turn off the infrared communication and click OK Communicating With a Personal Computer To communicate with a personal computer 1 Right click the file you want to send 2 Select Send To Infrared Recipient The file you...

Страница 61: ...evice Before connecting to a PBX consult the PBX maintenance staff or its service company If the electric characteristics of your PBX are different from those of a regular analog line the modem will not function properly If you connect the modem to a digital PBX both the modem and the PBX may be damaged Connecting the Modem to a Telephone Line 1 Turn off your computer 2 Remove the cover of the mod...

Страница 62: ... the built in modem to COM1 if you have not changed the settings in the Advanced menu of the Setup Utility 2 Set parameters such as modem speed baud rate and line type pulse dialing or tone dialing See also the manual or online help of the software you are using Do not enter a suspend mode while using communication software The communication speed may vary depending on the traffic local telecommun...

Страница 63: ...t and write it down and save it in a secure place Otherwise you will have to contact your dealer for assistance If you enter a wrong password three times the message System Disabled appears Slide the power switch to turn off the computer turn it on again and enter the correct password Supervisor Password and User Password Two types of passwords limit the access at different levels To set the user ...

Страница 64: ...ord or Set User Password and press Enter 2 Type your password up to eight characters and press Enter 3 Type the same password again and press Enter 4 When the confirmation message appears press Enter 5 Press Esc and select Exit Saving Changes 6 Press Enter twice The system restarts and asks for the password you have set If you use the computer personally We recommend that you set the supervisor pa...

Страница 65: ...Infection of Computer Viruses You can protect against some viruses by limiting writing to the hard disk To limit writing to the hard disk set the item Fixed disk boot sector to Write Protect in the Security menu of the Setup Utility You cannot prevent infection of all types of viruses with the above operation Even if a warning message appears the system may not be infected in some cases ...

Страница 66: ...Dell Latitude LT System User s Guide 6 4 Security Slot You can prevent theft by using a security cable and the security slot on the left or right side of your computer ...

Страница 67: ... the system reads every time you turn on the computer Contents of the Setup Utility The Setup Utility consists of five menu pages as follows Main Basic system configuration Advanced Device interface configuration I O ports sound settings Security Password settings Power Power management battery saving settings Exit Exit the Setup Utility or return to the default values Entering and Exiting the Set...

Страница 68: ...r Moves the cursor from one item to another in a menu Space bar Increases the numeric value or changes an item to the next value Decreases the numeric value or changes an item to the previous value Enters the Exit menu When a sub menu is open this key closes the sub menu F9 Replaces the settings on the current menu with their default values date and time are not changed F10 Saves the settings you ...

Страница 69: ...e Specifies the sequence in which the boot program looks for operating system files Internal Numlock Defines whether you can input numerals through keys with blue legends on the built in keyboard when you connect an external keyboard and lock its numeral keys Memory Cache Enables or disables the memory cache function that accelerates the access speed to data previously accessed QuickBoot Mode Enab...

Страница 70: ...assigned Disabled means that you cannot use the port Mode Specifies the LPT port mode Bi directional Output Only EPP Enhanced Parallel Port mode or ECP Extended Capabilities Port mode Modem Sets the built in modem selecting the IRQ channel and the I O channel Enabled means that you can select the items yourself Auto means that the items are automatically assigned Sound Sets the built in sound cont...

Страница 71: ... or write it down and protect it in a secure place Otherwise you will have to contact your system administrator or service representative for assistance Password on boot Defines whether the system requires passwords during the boot process Enabled means that you need to input a password to continue Power Management Security Defines whether the system requires a password when it resumes from the su...

Страница 72: ...d Disk Power Down after Video Power Down after and Auto Suspend Hard Disk Power Down after Defines the duration of non access to the hard disk after which the power supply for the hard disk stops automatically Video Power Down after Defines the duration of non access to the screen after which the power supply for the screen stops automatically Suspend Mode Defines which mode the system enters when...

Страница 73: ... of battery power remaining Battery 1 refers to the standard battery Battery 2 refers to the optional external battery pack Exit Menu Exit Saving Changes Saves the settings you have changed and exits the Setup Utility Exit Discarding Changes Exits the Setup Utility without saving the settings you have changed Load Setup Defaults Returns the values of all items to default To exit select one of the ...

Страница 74: ...Dell Latitude LT System User s Guide 7 8 ...

Страница 75: ...ining information about your computer and other Dell products Through the Internet you can access most of the services described in this chapter including AutoTech TechFax order status technical support and product information From Dell s World Wide Web home page www dell com click the Support icon and click Troubleshoot Your Dell Enter your service tag number or if you have one your Express Servi...

Страница 76: ... hardware or operation Dell can be accessed electronically using the following addresses World Wide Web www dell com www dell com intl apcc for Asian Pacific countries only www euro dell com for Europe only Anonymous file transfer protocol FTP ftp dell com Log in as user anonymous and use your e mail address as your password Electronic Support Service support us dell com apsupport dell com for Asi...

Страница 77: ...e you can select from a full directory of topics The technical information you request is sent within minutes to the fax number you designate For the TechFax telephone number to call refer to Dell Contact Numbers found later in this chapter TechConnect BBS Use your modem to access Dell s TechConnect bulletin board service BBS 24 hours a day seven days a week The service is menu driven and fully in...

Страница 78: ...lems With Your Order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell Computer Corporation for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call refer to Dell Contact Numbers found later in this chapter Product Information If you need information about additional products available fro...

Страница 79: ...er You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer system itself Make sure the system documentation is available Contacting Dell When you need to contact Dell use the telephone numbers and codes provided in the next sections International Dialing Codes provides the various codes req...

Страница 80: ...ich they are listed Area codes are most often used to call long distance within your own country not internationally in other words when your call originates in the same country you are calling International Dialing Codes Country City International Access Code Country Code City Code Australia Sydney 0011 61 2 Austria Vienna 900 43 1 Belgium Brussels 00 32 2 Brunei 673 Canada North York Ontario 011...

Страница 81: ...010 44 1344 U S A Austin Texas 011 1 Not required Dell Contact Numbers Australia Sydney Customer Technical Support toll free 1 800 633 559 Customer Care toll free 1 800 819 339 Corporate Sales toll free 1 800 808 385 Transaction Sales toll free 1 800 808 312 Fax toll free 1 800 818 341 Austria Vienna For technical assistance in this country after normal working hours use one of the following numbe...

Страница 82: ...r and technical assistance Customer Technical Support Penang Malaysia 810 4966 Customer Service Penang Malaysia 810 4949 Transaction Sales Penang Malaysia 810 4955 Canada North York Ontario Customers in Canada call the U S A for access to TechConnect BBS Automated Order Status System toll free 1 800 433 9014 AutoTech Automated technical support toll free 1 800 247 9362 Customer Care From outside T...

Страница 83: ...ng numbers 353 1 204 4008 or 353 1 286 5908 English only call is rerouted to the U S A Technical Support 02 22 83 27 27 Customer Care 02 22 83 27 11 Fax 02 22 83 27 14 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Web site support euro dell com cz E mail czech_dell dell com Denmark Horsholm Customers in Denmark call Sweden for fax technical support For technical assistance in this country afte...

Страница 84: ...cal assistance in this country after normal working hours use one of the following numbers 353 1 204 4008 or 353 1 286 5908 English only call is rerouted to the U S A Technical Support Paris 01 47 62 68 90 Technical Support Montpellier 04 67 06 62 86 Customer Care Paris 01 47 62 68 92 Customer Care Montpellier 04 67 06 61 96 TechConnect BBS Montpellier 04 67 22 53 04 Fax Montpellier 04 67 06 60 07...

Страница 85: ...orporate Sales toll free 800 96 4108 Ireland Bray Customers in Ireland call the U K for Home Small Business customer assistance For technical assistance in this country after normal working hours use one of the following numbers 353 1 204 4008 or 353 1 286 5908 English only call is rerouted to the U S A Customer Technical Support 1 850 543 543 Customer Care 01 204 4026 Home Small Business Customer...

Страница 86: ...uro dell com it E mail support_italy dell com Japan Kawasaki Technical Support toll free 0088 22 7890 Customer Care 044 556 4240 Direct Sales 044 556 3344 Commercial Sales 044 556 3430 044 556 3440 Switchboard 044 556 4300 Korea Seoul Customers in Korea call Malaysia for customer assistance Technical Support toll free 080 200 3800 Transaction Sales toll free 080 200 3600 Corporate Sales toll free ...

Страница 87: ...3 1 286 5908 English only call is rerouted to the U S A Customer Technical Support Brussels Belgium 02 481 92 88 Home Small Business Sales Brussels Belgium toll free 080016884 Corporate Sales Brussels Belgium 02 481 91 00 Customer Care Brussels Belgium 02 481 91 19 Fax Brussels Belgium 02 481 92 99 Switchboard Brussels Belgium 02 481 91 00 Web site support euro dell com be E mail tech_be dell com ...

Страница 88: ... 800 900 37 toll free 91 800 904 49 Customer Service 525 228 7878 Main 525 228 7800 Netherlands Amsterdam For technical assistance in this country after normal working hours use one of the following numbers 353 1 204 4008 or 353 1 286 5908 English only call is rerouted to the U S A Customer Technical Support 020 5818838 Home Small Business Sales toll free 0800 0663 Home Small Business SalesFax 020...

Страница 89: ... 05 594 Fax Switchboard 671 16865 Web site support euro dell com no E mail nor_support dell com Poland Warsaw For technical assistance in this country after normal working hours use one of the following numbers 353 1 204 4008 or 353 1 286 5908 English only call is rerouted to the U S A Technical Support 22 60 61 99 Customer Care 22 60 61 99 Sales 22 60 61 99 Fax 22 60 61 998 Switchboard 22 60 61 9...

Страница 90: ... Support Customer Service and Sales Penang Malaysia 60 4 810 4810 Spain Madrid For technical assistance in this country after normal working hours use one of the following numbers 353 1 204 4008 or 353 1 286 5908 English only call is rerouted to the U S A Technical Support 902 100 130 Corporate Customer Care 91 329 10 80 Home Small Business Customer Care 902 118 540 TechConnect BBS 91 329 33 53 Co...

Страница 91: ...ical Support 0844 811 411 Customer Care 0848 802 802 Fax 022 799 01 90 Switchboard 022 799 01 01 Web site support euro dell com ch E mail Swisstech dell com Taiwan Customers in Taiwan call Malaysia for customer assistance Technical Support toll free 0080 651 226 0800 33 557 Customer Service Penang Malaysia 810 4949 Transaction Sales toll free 0080 651 228 0800 33 556 Corporate Sales toll free 0080...

Страница 92: ...433 9014 AutoTech Automated technical support toll free 1 800 247 9362 Dell Home and Small Business Group Customer Technical Support Return Material Authorization Numbers toll free 1 800 624 9896 Customer Service Credit Return Authorization Numbers toll free 1 800 624 9897 National Accounts systems purchased by established Dell national accounts have your account number handy medical institutions ...

Страница 93: ...355 DellWare toll free 1 800 753 7201 DellWare FaxBack Service 512 728 1681 Fee Based Technical Support toll free 1 800 433 9005 Sales Catalogs toll free 1 800 426 5150 Fax toll free 1 800 727 8320 TechFax toll free 1 800 950 1329 TechConnect BBS 512 728 8528 Switchboard 512 338 4400 ...

Страница 94: ...Dell Latitude LT System User s Guide 8 20 ...

Страница 95: ...l benzene thinner or other strong chemical agents that may damage the cabinet Never clean the computer while it is powered on Screen The surface of the screen may become smeared and accumulate dust during use Avoid touching the screen with your fingers when using the system Gently wipe the surface of the screen with a soft cloth that has been dipped in a mild detergent solution and squeezed dry IR...

Страница 96: ...s or other external media Take an extra copy of your backup data Do not travel with an external floppy disk drive unit or optional CD ROM drive connected Do not travel with the computer powered on This may result in loss of data and or damage to the hard disk drive Disconnect the AC adapter from the computer Fully charge the standard battery pack and take the AC adapter and the AC power cord Avoid...

Страница 97: ...rs Keyboard mouse port USB port modem jack Others on external floppy disk drive Parallel port RS 232C serial port keyboard mouse port Infrared IR port IrDA 115Kbps 1Mbps 4Mbps ASK 9600bps Modem may not be available in some countries Data 56Kbps receive 33 6Kbps send Fax 14 4Kbps with voice function Power AC adapter 100 240V 50 60 Hz Battery Rechargeable lithium ion battery Battery life Approximate...

Страница 98: ...Dell Latitude LT System User s Guide A 4 Options AC Adapter External battery pack Carrying case PC Cards External CD ROM drive ...

Страница 99: ...ze the disk drives Software problems can occur at several levels Both your operating system and your software application programs are capable of generating errors and error messages If you encounter a software error try to determine if the error message is from your operating system or from an application program and refer to the appropriate manual for possible remedies You can also refer to the ...

Страница 100: ...loppy disk from the drive and press any key If you are attempting to boot from the external floppy disk drive check to make sure the disk is fully inserted and seated into the drive If you attempt to boot from the external floppy disk drive check whether the Diskette Drive is the first device in Boot Sequence in the Main menu of the Setup Utility Question Why do I get a non system disk or disk err...

Страница 101: ...k make sure it has a charge remaining If you are using an external battery pack make sure it is connected correctly and has a charge remaining Make sure the LCD screen is selected as the display by pressing Fn F5 Check the brightness controls for your display by pressing Fn F7 Check whether the back light is on by pressing Fn F11 If you still have the problem after trying the above slide and hold ...

Страница 102: ...ch are not FAT32 compatible Applications that are not compliant with FAT32 may not work properly If you cannot re install the operating system correctly check whether the item Fixed disk boot sector in the Security menu of the Setup Utility is Normal Trouble With Floppy Disks Question Why can t I use a floppy disk Confirm the external floppy disk drive unit is correctly connected Confirm the flopp...

Страница 103: ...firm the item Internal Pointing Device in the Advanced menu of the Setup Utility is enabled Trouble With Peripherals Question Why don t expansion or peripheral devices function Confirm they are correctly connected to your computer or the external floppy disk drive Confirm the external floppy disk drive is connected correctly to the computer if peripheral devices are connected to the external flopp...

Страница 104: ...nager 2 Double click Ports COM LPT then double click Communications Port COM1 3 Make sure the item Disable in this hardware profile is unchecked Confirm the COM 1 port is not used by another applications Confirm the item Serial Port is set appropriately in the Advanced menu of the Setup Utility Trouble With Communication Question Why can t I communicate through the built in IR port Confirm the IR ...

Страница 105: ... port in the communication software is set appropriately Turn off the power management both in the Windows and the Setup Utility Other Troubles Question Why is the date and or time incorrect Correct the date and time using the Date Time icon in the Windows Control Panel or the Main menu of the Setup Utility Question Why can t I produce sound Check the volume control on the right side of your compu...

Страница 106: ...Dell Latitude LT System User s Guide B 8 ...

Страница 107: ...authorized by Dell usage not in accordance with product instructions failure to perform required preventive maintenance and problems caused by use of parts and components not supplied by Dell This warranty does not cover any items that are in one or more of the following categories software external devices except as specifically noted accessories or parts added to a Dell system after the system i...

Страница 108: ...d parts made by various manufacturers in performing warranty repairs and building replacement products If Dell repairs or replaces a product its warranty term is not extended General Provisions THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU ALSO MAY HAVE RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION DELL S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LI...

Страница 109: ...arranty described in the preceding text the option you chose will be listed on your invoice Total Satisfaction Return Policy U S and Canada Only If you are an end user customer who bought new products directly from a Dell com pany you may return them to Dell within 30 days of the date of invoice for a refund or credit of the product purchase price If you are an end user customer who bought recondi...

Страница 110: ...ware Tested Year 2000 Compliant logo by virtue of formal testing with and successful completion of the National Software Testing Laboratories NSTL YMARK2000 test Dell will treat a failure to pass the YMARK2000 test as a covered event under Dell s warranty for the product subject to the normal warranty limitations For a complete copy of Dell s warranty see the product s documentation Dell branded h...

Страница 111: ...e products that do not have an upgradable BIOS Dell has made available as a convenience to customers the Dell Program Patch a software utility designed to assist customers in managing the year 2000 rollover Software Dell specifically excludes all non Dell developed software from this compliance statement All software run on Dell branded hardware products should be independently verified by custome...

Страница 112: ...Dell Latitude LT System User s Guide C 6 ...

Страница 113: ... 4 5 peripheral device 4 1 printer 4 9 D display external monitor 4 6 resolution and number of colors 4 7 switching 4 7 E external battery pack connecting 3 5 removing 3 6 external floppy disk drive unit connecting 2 6 removing 2 7 F floppy disk handling 2 7 inserting and removing 2 8 floppy disk drive unit connecting 2 6 removing 2 7 G glide pad 2 3 changing the configuration 2 5 using 2 4 H help...

Страница 114: ...2 3 resetting 2 2 return policy C 4 returns 8 4 RS 232C device 4 10 S safety precautions xii security slot 6 4 setting up Windows 98 1 3 Setup Utility Advanced menu 7 5 entering and exiting 7 1 Exit menu 7 8 Main menu 7 4 Power menu 7 7 running 7 1 Security menu 7 6 using 7 2 shutting down the system 1 4 supervisor password 6 1 suspend modes 3 8 entering 3 8 Suspend to disk mode 3 8 Suspend to RAM...

Страница 115: ...Index 3 Y year 2000 compliance C 5 ...

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