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Software
Supported operating systems
The following list shows supported operating systems
Table 21. Supported operating systems
Supported operating systems
Operating System Description
Microsoft Windows
•
Microsoft Windows 10 Pro (64-bit)
•
Microsoft Windows 10 Home (64-bit)
Other
•
Ubuntu
OS Media Support
•
Dell.com/support to download eligible Windows OS
•
USB media available for upsell
Downloading drivers
1
Turn on the laptop.
2
Go to
Dell.com/support
.
3
Click
Product Support
, enter the Service Tag of your laptop, and then click
Submit
.
NOTE:
If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
4
Click
Drivers and Downloads
.
5
Select the operating system installed on your laptop.
6
Scroll down the page and select the driver to install.
7
Click
Download File
to download the driver for your laptop.
8
After the download is complete, navigate to the folder where you saved the driver file.
9
Double-click the driver file icon and follow the instructions on the screen.
Downloading the chipset driver
1
Turn on the laptop.
2
Go to
Dell.com/support
.
3
Click
Product Support
, enter the Service Tag of your laptop, and then click
Submit
.
NOTE:
If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
4
Click
Drivers and Downloads
.
5
Select the operating system installed on your laptop.
6
Scroll down the page, expand
Chipset
, and select your chipset driver.
7
Click
Download File
to download the latest version of the chipset driver for your laptop.
8
After the download is complete, navigate to the folder where you saved the driver file.
9
Double-click the chipset driver file icon and follow the instructions on the screen.
5
Software
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