
24
Troubleshooting
Problems
Possible causes
Possible solutions
Unable to use the
mouse
The white LED
indicator on top of the mouse
does not light up when the
mouse is
powered on
1
Check if the battery is
inserted correctly.
•
Battery “+” and “-“ ends
should follow those
indicated on the battery
compartment label.
2
Check the battery level.
•
If the mouse uses a
rechargeable battery,
make sure the battey is
fully charged.
•
If the battery is
exhausted, replace it with
a new one.
3
Turn the mouse off then on.
•
Check if the battery
status light is flashing
amber 10 times, indicating
the battery power is low.
If the battery is fully
depleted, the battery
status light will not turn
on.
4
Make sure the USB dongle is
directly connected to your
computer.
•
Avoid using the port
replicators, USB hubs,
etc.
Содержание KM7171
Страница 1: ...Dell Wireless Mouse and Keyboard KM7171 User s Guide Regulatory model KM717 ...
Страница 7: ...7 Bottom view 1 power switch 2 laser sensor ...
Страница 8: ...8 Keyboard Top view 1 Bluetooth pairing button 2 power switch 3 connection mode switch 2 1 3 ...
Страница 10: ...10 3 Install the AAA batteries into the battery compartment 4 Close the battery clamp ...