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Solving Problems

If the computer stops responding

—

NOTICE:

You might lose data if you are

unable to perform an operating system

shutdown.

Turn the computer off. If you are unable to get

a response by pressing a key on your keyboard

or moving your mouse, press the power button

until the computer turns off and then restart

your computer.

If a program is designed for an earlier
Microsoft

Windows

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment

similar to non-Windows XP operating system

environments.

Click

Start

→

All Programs

→

Accessories

→

Program Compatibility Wizard

In the welcome screen, click

Next

Follow the instructions on the screen.

If a solid blue screen appears

— Turn the

computer off. If you are unable to get a

response by pressing a key on your keyboard

or moving your pointer using the touch pad or

mouse, press and hold the power button until

the computer turns off and then restart your

computer.

If you have other software problems

—

Back up your files immediately.

•

Use a virus-scanning program to check the

•

solid-state drive or CDs.
Save and close any open files or programs

•

and shut down your computer through the

Start

menu.

Check the software documentation or

•

contact the software manufacturer for

troubleshooting information:

Ensure that the program is compatible

–

with the operating system installed on

your computer.

Содержание Inspiron Mini 9

Страница 1: ...SETUP GUIDE INSPIRON ...

Страница 2: ......

Страница 3: ... Model PP39S INSPIRON 910 SETUP GUIDE ...

Страница 4: ... Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Inspiron YOURS IS HERE and DellConnect are trademarks of Dell Inc Intel and Atom are registered trademarks and Core is a trademark of Intel Corporation Microsoft Windows and Windows XP are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Bluetooth is a registere...

Страница 5: ... 10 Using Your Inspiron Ultra Mobile Device 14 Left Side Features 16 Computer Base and Keyboard Features 18 Display Features 21 Removing and Replacing the Battery 22 Software Features 23 Solving Problems 24 Network Problems 24 Power Problems 25 Memory Problems 26 Lockups and Software Problems 27 Using Support Tools 30 Dell Support Center 30 System Messages 31 Hardware Troubleshooter 32 Dell Diagno...

Страница 6: ...7 Technical Support and Customer Service 38 Online Services 38 AutoTech Service 39 Product Information 39 Before You Call 40 Contacting Dell 41 Finding More Information and Resources 42 Basic Specifications 44 Index 52 ...

Страница 7: ... cm 4 in at the back of the computer and a minimum of 5 1 cm 2 in on all other sides You should never put your computer in an enclosed space such as a cabinet or drawer when it is powered on CAUTION Do not block push objects into or allow dust to accumulate in the air vents Do not store your Dell computer in a low airflow environment such as a closed briefcase while it is running Restricting the a...

Страница 8: ...th electrical outlets worldwide However power connectors and power strips vary among countries Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or equipment damage NOTICE When you disconnect the AC adapter cable from the computer grasp the connector not the cable itself and pull firmly but gently to help prevent damage to the cable...

Страница 9: ...7 Setting Up Your Inspiron Ultra Mobile Device Connecting the Network Cable optional To use a wired network connection plug in the network cable ...

Страница 10: ...8 Setting Up Your Inspiron Ultra Mobile Device Turning on Your Inspiron Ultra Mobile Device ...

Страница 11: ...ppears on the screen This key combination allows you to quickly turn all of your wireless radios Bluetooth and WiFi off such as when you are asked to disable all wireless radios on an airplane flight Pressing Fn 2 one time turns all of your radios off Pressing the key combination again returns your wireless radios to their respective states they were in before you pressed the key combination the f...

Страница 12: ... Service Providers and ISP offerings vary by country To connect to the Internet you need an external modem or network connection and an Internet service provider ISP NOTE If an external USB modem or WLAN adapter is not a part of your original order you can purchase one from the Dell website at www dell com Setting Up a Wired Internet Connection in Windows XP If you are using a dial up connection c...

Страница 13: ... connect your computer to your wireless router To set up your connection using a wireless router Save and close any open files and exit any 1 open programs Click 2 Start Internet Explorer Connect to the Internet Follow the instructions on the screen to 3 complete the setup Setting Up Your Internet Connection in Windows XP To set up an Internet connection perform the steps in the following section ...

Страница 14: ...ou did not receive a setup CD click Set up my connection manually If you have a setup CD click c Use the CD I got from an ISP NOTE Your computer may or may not have an external optical drive Use an external optical drive or any external storage device for the procedures that involve discs Click 4 Next If you selected Set up my connection manually in step 3 continue to step 5 Otherwise follow the i...

Страница 15: ...13 Setting Up Your Inspiron Ultra Mobile Device ...

Страница 16: ...N 14 Your Inspiron 910 has indicators buttons and features that provide information at a glance and time saving shortcuts for common tasks Right Side Features Using Your Inspiron Ultra Mobile Device 5 4 3 2 1 ...

Страница 17: ...n Microphone connector Connects to a microphone or input signal for use with audio programs 3 USB 2 0 connector Connects to USB devices such as a mouse keyboard printer external drive or MP3 player 4 VGA connector Connects to a monitor or projector 5 Network connector If you are using a cabled network signal this connects your computer to a network or broadband device ...

Страница 18: ...16 Using Your Inspiron Ultra Mobile Device Left Side Features 1 2 3 4 ...

Страница 19: ...evices such as a mouse keyboard printer external drive or MP3 player 4 SD MS Pro MMC 3 in 1 Media card reader Provides a fast and convenient way to view and share digital photos music videos and documents stored on the following digital memory cards Secure digital SD memory card Secure Digital High Capacity SDHC card Multi Media Card MMC Memory Stick NOTE Your computer ships with a plastic blank i...

Страница 20: ...18 Using Your Inspiron Ultra Mobile Device Computer Base and Keyboard Features 1 2 4 5 6 3 ...

Страница 21: ... the computer is in standby mode Off the computer off or in hibernate mode 2 Battery status light Flashes amber light to indicate that the battery charge is low Connect to an AC adapter to charge the battery 3 Touch pad Provides the functionality of a mouse to move the cursor drag or move selected items and left click by tapping the surface 4 Integrated single analog microphone Provides quality so...

Страница 22: ...y Guide Wireless and volume control keys are also located on the keyboard Press Fn 2 to turn on off your wireless devices Press Fn 3 to view details of your battery status health and to get battery tips Press Fn 4 to mute the sound Press Fn 5 to turn down the volume Press Fn 6 to turn up the volume ...

Страница 23: ...ctions you made when purchasing your computer your computer may not include a camera 2 Camera optional Built in camera for video capture conferencing and chat Based on the selections you made when purchasing your computer your computer may not include a camera 3 Display Your display can vary based on selections you made when purchasing your computer For more information about displays see the Dell...

Страница 24: ...ore removing the battery shut down the computer and remove external cables including the AC adapter 1 Battery bay release latch 2 Battery 3 Battery lock latch To remove the battery Shut down the computer and turn it over 1 Slide the battery bay release latch and the 2 battery lock latch towards the outer edges Slide the battery out of the battery bay 3 To replace the battery slide it into the bay ...

Страница 25: ...r software installed on your computer After connecting to the Internet you can access websites setup an e mail account upload and download files and so on Entertainment and Multimedia You can use your computer to watch videos play games listen to music and internet radio stations Customizing the Desktop in Windows XP You can customize your desktop to change the appearance resolution wallpaper scre...

Страница 26: ...g your wireless connections To turn on wireless press Fn 2 You can manage the Wireless LAN using Windows Wireless Network Connections accessed from the Control Panel Interference may be blocking or interrupting your wireless connection Try moving the computer closer to your wireless router Wired Connections If the network connection is lost The cable is loose or damaged Check the cable to ensure i...

Страница 27: ... computer and the electrical outlet If the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Also bypass power protection devices power strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lam...

Страница 28: ...mouse extension cables Too many devices connected to a power strip Multiple power strips connected to the same electrical outlet Memory Problems If you receive an insufficient memory message Save and close any open files and exit any open programs you are not using to see if that resolves the problem See the software documentation for minimum memory requirements If necessary install additional mem...

Страница 29: ...ur computer is successfully communicating with the memory Lockups and Software Problems If the computer does not start up Ensure that the power cable is firmly connected to the computer and to the electrical outlet If a program stops responding End the program Press Ctrl Shift Esc simultaneously 1 Click 2 Applications Click the program that is no longer 3 responding Click 4 End Task If a program c...

Страница 30: ...rograms Accessories Program Compatibility Wizard In the welcome screen click 2 Next Follow the instructions on the screen 3 If a solid blue screen appears Turn the computer off If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse press and hold the power button until the computer turns off and then restart your computer If you h...

Страница 31: ...oftware See the software documentation for information Ensure that the program is installed and configured properly Verify that the device drivers do not conflict with the program Uninstall and then reinstall the program if necessary Write down any error message that is displayed to help in troubleshooting ...

Страница 32: ...Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Dell on Call and Online Scan with PC CheckUp About Your System System Documentation Warranty Information System Information Upgrades Access...

Страница 33: ...utine three consecutive times for the same error see Contacting Dell on page 41 for assistance CMOS checksum error Possible motherboard failure or RTC battery low Replace the battery See the Service Manual on the Dell Support website at support dell com or see Contacting Dell on page 41 for assistance Solid state disk SSD drive failure Possible solid state disk drive failure during POST see Contac...

Страница 34: ...t you back up your data regularly A parameter out of range may or may not indicate a potential solid state drive problem S M A R T error possible solid state disk drive failure This feature can be enabled or disabled in the BIOS setup see Contacting Dell on page 41 for assistance Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorre...

Страница 35: ...gnostics is located on a hidden diagnostic utility partition on your solid state drive NOTE If your computer cannot display a screen image see Contacting Dell on page 41 Ensure that the computer is connected to an 1 electrical outlet that is known to be working properly Turn on or restart your computer 2 When the DELL 3 logo appears press 0 immediately Select Diagnostics from the boot menu and pre...

Страница 36: ...e Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 3 CD DVD CD RW and press Enter Select the 4 Boot from CD ROM option from the menu that appears and press Enter Type 1 t...

Страница 37: ...dows Device Driver Rollback NOTICE Before performing the installation back up all data files on your primary solid state drive For conventional solid state drive configurations the primary solid state drive is the first drive detected by the computer To reinstall Windows you need the following items Dell Operating System disc Dell Drivers and Utilities disc NOTE The Dell Drivers and Utilities disc...

Страница 38: ...If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot sequence for one time only On the next start up the computer boots according to the devices specified in the system setup program When the boot device list appears highlight 6 CD DVD CD RW Drive and pr...

Страница 39: ...e If the preceding steps have not resolved the 5 problem see Before You Call on page 40 and then Contacting Dell on page 41 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your E...

Страница 40: ...dell com www dell com ap Asian Pacific countries only www dell com jp Japan only www euro dell com Europe only www dell com la Latin American and Caribbean countries www dell ca Canada only You can access Dell Support through the following websites and e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addres...

Страница 41: ...s that you have ordered you can go to support dell com or you can call the automated order status service A recording prompts you for the information needed to locate and report on your order For the telephone number to call your region see Contacting Dell on page 41 for problems with your order If you have a problem with your order such as missing parts wrong parts or incorrect billing contact De...

Страница 42: ...mmands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag bar code on the back or bottom of the computer Express Service Code Return Material Authorization Number if provided by Dell support technician ...

Страница 43: ... information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit 1 support dell com Verify your country or region in the 2 Choose A Coun...

Страница 44: ...ort dell com learn more about your operating system maintaining peripherals Internet Bluetooth networking and e mail the Dell Technology Guide installed on your computer or on the Dell Support website at support dell com upgrade your computer with new or additional memory or a new solid state drive reinstall or replace a worn or defective part the Service Manual on the Dell Support website at supp...

Страница 45: ...at www dell com regulatory_compliance find your Service tag Express Service Code You must use the service tag to identify your computer on support dell com or to contact technical support the back or bottom of your computer find drivers and downloads access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate informat...

Страница 46: ...of your computer click Start Help and Support and select the option to view information about your computer Processor Type Intel Atom N270 L2 cache 512 KB External bus frequency 533 MHz Memory Connectors one internally accessible SO DIMM socket Capacities 512 MB and 1 GB Memory type 533 667 800 MHz DDR2 SO DIMM Memory configuration possible 512 MB 1 GB NOTE For instructions on upgrading your memor...

Страница 47: ...ernal Storage Type SSD Solid state drive MLC Capacity 4 GB 8 GB or 16 GB Communications Modem type External V 92 56K USB Modem Modem interface Universal Serial Bus USB Network adapter 10 100 Ethernet LAN on system board Wireless WWAN Mini Card internal WLAN Mini Card with WiFi bg Bluetooth wireless technology Video Video controller Intel 945GSE UMA Video memory sharing 8 MB of system memory LCD in...

Страница 48: ...nalog microphone microphone in connector stereo headphones speakers connector Speaker two 4 ohm speakers Internal speaker amplifier 0 5 watt per channel into 4 ohm Volume controls program menus Ports and Connectors Audio integrated analog microphone microphone connector one stereo headphone speakers connector Mini Card two Type IIIA Full Mini Card slot Network adapter RJ 45 port USB three 4 pin US...

Страница 49: ...te 60 Hz Operating angle 0 closed to 135 Luminance 162 min 180 typ cd m 5 point avg Display Viewing Angles Horizontal 40 LED min Vertical 15 30 LED min Pixel pitch 0 1905x0 189 mm Controls brightness can be controlled through keyboard shortcuts see Dell Technology Guide for more information Keyboard Number of keys 61 U S and Canada 66 Europe 68 Japan 62 Korea ...

Страница 50: ...wing angle 66 Touch pad X Y position resolution graphics table mode 240 cpi Size Width 62 mm 2 44 in sensor active area Height 32 5 mm 1 28 in rectangle Battery Type 4 cell lithium ion Depth 58 23 mm 2 30 inches Height 21 5 mm 0 8 in Width 140 6 mm 5 54 in Weight 0 23 kg 0 5 lb Voltage 14 8 VDC Charge time approximate Computer off 4 hours ...

Страница 51: ...approximate 300 discharge charge cycles Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Coin cell battery CR 2032 AC Adapter Input voltage 100 240 VAC Input current maximum 1 0 A Input frequency 50 60 Hz Output power 30 W Output current 1 58 A maximum Rated output voltage 19 0 VDC Dimensions 30 W APD Height 59 2 mm 2 33 in Width 34 0 mm 1 34 in Depth 85 0 mm 3 35in ...

Страница 52: ...3 07in Weight with cables 0 156 kg 0 34 lb Physical Height 27 2 mm to 31 7 mm 1 07 in to 1 25 in Width 232 mm 9 1 in Physical Depth 172 mm 6 80 in Weight with 4 cell battery Configurable to less than 1 07 kg 2 36 lb Computer Environment Temperature range Operating 0 to 35 C 32 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 nonconde...

Страница 53: ... 66 GRMS Storage 1 3 GRMS Maximum shock measured with solid state drive in head parked position and a 2 ms half sine pulse Operating 110 G Storage 163 G Computer Environment Altitude maximum Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 ...

Страница 54: ...ng to the Internet 10 Contacting Dell online 41 customer service 38 D damage avoiding 5 Dell Support Center 30 Dell support website 43 Dell Technology Guide for further information 42 Diagnostic Checklist 40 drivers and downloads 43 E e mail addresses for technical support 38 expansion bus 45 F finding more information 42 FTP login anonymous 39 ...

Страница 55: ... 10 ISP Internet Service Provider 10 M memory problems solving 26 memory support 44 Microsoft Windows XP Program Compatibility Wizard 28 reinstalling 36 setup 10 N network connection fixing 24 O order status 39 P power problems solving 25 power strips using 6 problems solving 24 processor 44 products information and purchasing 39 ...

Страница 56: ...3 software problems 27 solving problems 24 specifications 44 support e mail addresses 38 support sites worldwide 38 System Messages 31 system reinstall options 35 T technical support 38 V ventilation ensuring 5 W Windows reinstalling 35 wired network network cable connecting 7 wireless network connection 24 ...

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Страница 58: ...Printed in the U S A www dell com support dell com ...

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Страница 60: ...www dell com support dell com Printed in Malaysia ...

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Страница 62: ...www dell com support dell com Printed in Ireland ...

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Страница 64: ...www dell com support dell com Printed in Brazil ...

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Страница 66: ...www dell com support dell com Printed in China Printed on recycled paper ...

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