66
Solving Problems
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.dell.com | support.dell.com
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide
.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
—
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory. See page 85.
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory. See page 85.
• Run the Dell Diagnostics. See page 55.
I
F
YOU
EXPERIENCE
OTHER
MEMORY
PROBLEMS
—
• Reseat the memory modules to ensure that your computer is successfully communicating with the
memory. See page 85.
• Ensure that you are following the memory installation guidelines. See page 85.
• Run the Dell Diagnostics. See page 55.
C
HECK
THE
NETWORK
CABLE
CONNECTOR
—
Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
C
HECK
THE
NETWORK
LIGHTS
ON
THE
NETWORK
CONNECTOR
—
No light indicates that no network
communication exists. Replace the network cable.
R
ESTART
THE
COMPUTER
AND
LOG
ON
TO
THE
NETWORK
AGAIN
C
HECK
YOUR
NETWORK
SETTINGS
—
Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
