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Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 29. Self-help resources

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

Tips

Contact Support

In Windows search, type

Contact Support

, and press

Enter.

Online help for operating system

www.dell.com/support/windows

www.dell.com/support/linux

Troubleshooting information, user manuals, setup instructions,
product specifications, technical help blogs, drivers, software
updates, and so on.

www.dell.com/support

Dell knowledge base articles for a variety of computer
concerns.

1. Go to

https://www.dell.com/support/home/?

app=knowledgebase

2. Type the subject or keyword in the

Search

box.

3. Click

Search

to retrieve the related articles.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see

www.dell.com/contactdell

NOTE:

Availability varies by country and product, and some services may not be available in your country.

NOTE:

If you do not have an active internet connection, you can find contact information on your purchase invoice, packing

slip, bill, or Dell product catalog.

Getting help and contacting Dell

Содержание Inspiron 5420

Страница 1: ...Latitude 5420 Setup and Specifications Regulatory Model P137G Regulatory Type P137G001 P137G002 August 2021 Rev A01 ...

Страница 2: ...ential damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Страница 3: ...cessors 13 Chipset 13 Operating system 13 Memory 14 Ports and connectors 14 Communications 15 Audio 16 Storage 16 Media card reader 17 Keyboard 17 Camera 18 Clickpad 18 Power adapter 18 Battery 19 Display 20 Fingerprint reader optional 21 Video 22 Multiple display support matrix 22 Hardware security 22 Operating and storage environment 23 Sensor and control 23 Chapter 4 Dell low blue light display...

Страница 4: ...o a secured wireless network enter the password for the wireless network access when prompted If connected to the Internet sign in with or create a Microsoft account If not connected to the Internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Resources Descripti...

Страница 5: ...or more information about using Dell Update see the knowledge base article SLN305843 at www dell com support Dell Digital Delivery Download software applications which are purchased but not pre installed on your computer For more information about using Dell Digital Delivery see the knowledge base article 153764 at www dell com support Set up your Latitude 5420 5 ...

Страница 6: ... System board layout Keyboard shortcuts Battery charge and status LED Right 1 microSD card slot 2 Universal audio port 3 USB 3 2 Gen 1 port 4 USB 3 2 Gen 1 port with PowerShare 5 HDMI 2 0 port 6 RJ45 Ethernet port 7 Wedge shaped lock slot 2 6 Views of Latitude 5420 ...

Страница 7: ...underbolt 4 port with DisplayPort Alt Mode USB4 Power Delivery 2 Thunderbolt 4 port with DisplayPort Alt Mode USB4 Power Delivery 3 Air vents 4 Smart card reader slot optional Palm rest Views of Latitude 5420 7 ...

Страница 8: ... NFC Contactless smart card reader optional 5 Clickpad Front 1 Dual array microphones 2 IR emitter Ambient Light Sensor ALS optional 3 Camera FHD RGB IR HD RGB IR HD RGB 4 Camera status LED 5 Dual array microphones 6 Display panel 7 Battery diagnostic LED 8 Views of Latitude 5420 ...

Страница 9: ...Bottom 1 Speakers 2 Service tag label 3 Air vent Views of Latitude 5420 9 ...

Страница 10: ... 13 Coin cell battery cable connector 14 Speaker cable connector 15 Battery LED cable connector Keyboard shortcuts NOTE Keyboard characters may differ depending on the keyboard language configuration Keys that are used for shortcuts remain the same across all language configurations Table 2 List of keyboard shortcuts Keys Primary Behavior Secondary Behavior Fn Key Fn Esc Escape Toggle Fn key lock ...

Страница 11: ...ow Home Fn Right Arrow Right Arrow End Fn Right Ctrl Emulates right click Fn P SafeScreen e Privacy Battery charge and status LED Table 3 Battery charge and status LED Indicator Power Source LED Behavior computer Power State Battery Charge Level AC Adapter Off S0 S5 Fully Charged AC Adapter Solid White S0 S5 Fully Charged Battery Off S0 S5 11 100 Battery Solid Amber 590 3 nm S0 S5 10 S0 ON Compute...

Страница 12: ...l Video Multiple display support matrix Hardware security Operating and storage environment Sensor and control Dimensions and weight Table 4 Dimensions and weight Description Values Height Front 0 76 in 19 30 mm Rear 0 82 in 20 90 mm Width 12 65 in 321 35 mm Depth 8 35 in 212 00 mm Weight maximum 3 03 lb 1 37 kg NOTE The weight of your computer depends on the configuration ordered and the manufact...

Страница 13: ...h Generation Intel Core i7 1165G7 17 50 W 4 8 2 80 GHz to 4 70 GHz 12 MB Intel Iris Xe Graphics 11th Generation Intel Core i7 1185G7 17 50 W 4 8 3 00 GHz to 4 80 GHz 12 MB Intel Iris Xe Graphics Chipset The following table lists the details of the chipset supported by your Latitude 5320 Table 6 Chipset Description Values Chipset Intel PCH LP Processor 10th Generation Intel Core i5 processors 11th ...

Страница 14: ... 8 GB DDR4 3200 MHz 16 GB 1 x 16 GB DDR4 3200 MHz 32 GB 2 x 16 GB DDR4 3200 MHz 64 GB 2 x 32 GB DDR4 3200 MHz Ports and connectors Table 8 External ports and connectors External USB One USB 3 2 Gen 1 port One USB 3 2 Gen 1 port with PowerShare Two Thunderbolt 4 ports with DisplayPort Alt Mode USB4 Power Delivery Audio One universal audio port Video One HDMI 2 0 port Media card reader One micro SD ...

Страница 15: ...1x4A Transfer rate Up to 2400 Mbps Up to 2400 Mbps Up to 867 Mbps Frequency bands supported 2 4 GHz 5 GHz 2 4 GHz 5 GHz 6 GHz 2 4 GHz 5 GHz Wireless standards Wi Fi 802 11a b g Wi Fi 4 Wi Fi 802 11n Wi Fi 5 Wi Fi 802 11ac Wi Fi 6 Wi Fi 802 11ax Wi Fi 802 11a b g Wi Fi 4 Wi Fi 802 11n Wi Fi 5 Wi Fi 802 11ac Wi Fi 6 Wi Fi 802 11ax Wi Fi 802 11a b g Wi Fi 4 Wi Fi 802 11n Wi Fi 5 Wi Fi 802 11ac Encryp...

Страница 16: ...ition audio interface External interface Universal audio port Speakers Two Internal speaker amplifier Supported audio codec integrated External volume controls Keyboard shortcut controls Speaker output Average 2 W Peak 2 5 W Subwoofer output Not supported Microphone Dual array microphones Storage Your computer supports one of the following configurations One M 2 2230 Gen 3 PCIe x4 NVMe Class 35 SS...

Страница 17: ... 16 Keyboard specifications Description Values Type Extended single point non backlit keyboard Extended single point backlit keyboard Layout QWERTY Number of keys United States and Canada 79 keys United Kingdom 80 keys Japan 83 keys Size X 18 05 mm key pitch Y 18 05 mm key pitch Shortcut keys Some keys on your keyboard have two symbols on them These keys can be used to type alternate characters or...

Страница 18: ...on Still image 0 92 megapixels 0 92 megapixels 0 92 megapixels Video 1280 x 720 HD at 30 fps 1280 x 720 HD at 30 fps 1920 x 1080 FHD at 30 fps Infrared camera resolution Still image NA 0 23 0 23 Video NA 640 x 360 640 x 360 Diagonal viewing angle Camera 78 60 degrees 87 degrees 87 60 degrees Infrared camera NA 87 degrees 87 60 degrees Clickpad The following table lists the clickpad specifications ...

Страница 19: ...3 cell lithium ion 42 WHr ExpressCharge Boost 4 cell lithium ion 63 WHr ExpressCharge Boost 3 cell lithium ion 42 WHr LCL 4 cell lithium ion 63 WHr LCL Battery voltage 11 40 VDC 15 20 VDC 11 40 VDC 15 20 VDC Battery weight maximum 0 18 kg 0 40 lb 0 25 kg 0 55 lb 0 18 kg 0 40 lb 0 25 kg 0 55 lb Battery dimensions Height 5 70 mm 0 22 in 5 70 mm 0 22 in 5 70 mm 0 22 in 5 70 mm 0 22 in Width 95 90 mm ...

Страница 20: ...e 3 hr Standard charge when the computer is off NOTE Control the charging time duration start and end time and so on using the Dell Power Manager application For more information on the Dell Power Manager see on www dell com 2 hr Express charge 3 hr Standard charge when the computer is off NOTE Control the charging time duration start and end time and so on using the Dell Power Manager application...

Страница 21: ...s 80 degrees 80 degrees 80 degrees Vertical view angle Top 10 degrees Bottom 30 degrees 80 degrees 80 degrees 80 degrees 80 degrees Pixel pitch 0 2265 mm x 0 2265 mm 0 161 mm x 0 161 mm 0 161 mm x 0 161 mm 0 161 mm x 0 161 mm 0 161 mm x 0 161 mm Power consumption maximum 2 4 W 3 2 W 2 5 W 4 51W 3 5 W Anti glare vs glossy finish Anti glare Anti glare Anti glare Anti glare Anti glare Touch options N...

Страница 22: ...upport matrix of your Latitude 5420 Table 24 Multiple display support matrix for 11th Generation Intel Core Graphics Card Supported external displays with computer internal display on Supported external displays with computer internal display off Integrated GPU Up to 3 Up to 4 Table 25 Multiple display support matrix for 10th Generation Intel Core Graphics Card Supported external displays with com...

Страница 23: ...m 10 to 90 non condensing 0 to 95 non condensing Vibration maximum 0 66 GRMS 1 30 GRMS Shock maximum 140 G 160 G Altitude range 15 2 m to 3048 m 50 ft to 10000 ft 15 2 m to 10668 m 50 ft to 35000 ft CAUTION Operating and storage temperature ranges may differ among components so operating or storing the device outside these ranges may impact the performance of specific components Measured using a r...

Страница 24: ...esigned to minimize blue light and complies with TÜV Rheinland s requirement for low blue light displays Low blue light mode is enabled at the factory so no further configuration is necessary To reduce the risk of eye strain it is also recommended that you Position the display at a comfortable viewing distance between 20 and 28 inches 50 and 70 cm from your eyes Blink frequently to moisten your ey...

Страница 25: ...ications technical help blogs drivers software updates and so on www dell com support Dell knowledge base articles for a variety of computer concerns 1 Go to https www dell com support home app knowledgebase 2 Type the subject or keyword in the Search box 3 Click Search to retrieve the related articles Contacting Dell To contact Dell for sales technical support or customer service issues see www d...

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