background image

Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 27. Self-help resources

Self-help resources

Resource location

Information about Dell products and services

www.dell.com

My Dell

Tips

Contact Support

In Windows search, type 

Contact Support

, and press Enter.

Online help for operating system

www.dell.com/support/windows

www.dell.com/support/linux

Troubleshooting information, user manuals, setup instructions, 
product specifications, technical help blogs, drivers, software 
updates, and so on.

www.dell.com/support

Dell knowledge base articles for a variety of computer concerns.

1. Go to 

www.dell.com/support

.

2. Type the subject or keyword in the 

Search

 box.

3. Click 

Search

 to retrieve the related articles.

Learn and know the following information about your product:

Product specifications

Operating system

Setting up and using your product

Data backup

Troubleshooting and diagnostics

Factory and system restore

BIOS information

See 

Me and My Dell

 at 

www.dell.com/support/manuals

.

To locate the 

Me and My Dell

 relevant to your product, identify 

your product through one of the following:

Select 

Detect Product

.

Locate your product through the drop-down menu under 

View 

Products

.

Enter the 

Service Tag number

 or 

Product ID

 in the search 

bar.

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see 

www.dell.com/contactdell

.

NOTE:

 Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE:

 If you do not have an active internet connection, you can find contact information on your purchase invoice, 

packing slip, bill, or Dell product catalog.

5

22

Getting help and contacting Dell

Содержание Inspiron 3493

Страница 1: ...Inspiron 3493 Setup and Specifications Regulatory Model P89G Regulatory Type P89G007 ...

Страница 2: ...amage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 12 Rev A01 ...

Страница 3: ... Operating system 11 Memory 11 Ports and connectors 11 Communications 12 Audio 13 Storage 13 Intel Optane memory optional 13 Media card reader 14 Keyboard 15 Camera 15 Touchpad 15 Touchpad gestures 16 Power adapter 16 Battery 16 Display 17 Video 18 Fingerprint reader optional 18 Computer environment 18 4 Keyboard shortcuts 20 5 Getting help and contacting Dell 22 Contents Contents 3 ...

Страница 4: ...twork enter the password for the wireless network access when prompted If connected to the internet sign in with or create a Microsoft account If not connected to the internet create an offline account On the Support and Protection screen enter your contact details 3 Locate and use Dell apps from the Windows Start menu Recommended Table 1 Locate Dell apps Resources Description My Dell Centralized ...

Страница 5: ...n about using Dell Update see the knowledge base article SLN305843 at www dell com support Dell Digital Delivery Download software applications which are purchased but not pre installed on your computer For more information about using Dell Digital Delivery see the knowledge base article 153764 at www dell com support Set up your Inspiron 3493 5 ...

Страница 6: ...wer and battery status light and hard drive activity light Hard drive activity light Turns on when the computer reads from or writes to the hard drive Power and battery status light Indicates the power and battery charge status Solid white Power adapter is connected and the battery has more than 5 charge Amber Computer is running on battery and the battery has less than 5 charge Off Power adapter ...

Страница 7: ...ve your finger on the touchpad to move the mouse pointer Tap to left click and two finger tap to right click 2 Left click area Press to left click 3 Right click area Press to right click 4 Power button with optional fingerprint reader Press to turn on the computer if it is turned off in sleep state or in hibernate state When the computer is turned on press the power button to put the computer into...

Страница 8: ...deos 2 Camera status light Turns on when the camera is in use 3 Microphone Provides digital sound input for audio recording voice calls and so on Bottom 1 Left speaker Provides audio output 2 Right speaker Provides audio output 3 Service Tag label 8 Views of Inspiron 3493 ...

Страница 9: ...The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information Views of Inspiron 3493 9 ...

Страница 10: ...ssors Table 3 Processors Description Values Processors 10th Generation Intel Core i3 10th Generation Intel Core i5 10th Generation Intel Core i7 Wattage 15 W 15 W 15 W Core count 2 4 4 Thread count 4 8 8 Speed Up to 3 4 GHz Up to 3 6 GHz Up to 3 8 GHz Cache 4 MB 6 MB 8 MB Integrated graphics Intel UHD Graphics Intel UHD Graphics Intel Iris Plus Graphics Chipset Table 4 Chipset Description Values C...

Страница 11: ...nfig ONLY Maximum memory 16 GB Minimum memory 4 GB Memory size per slot 4 GB 8 GB and 16 GB Configurations supported 4 GB DDR4 at 2666 3200 MHz 1 x 4 GB 8 GB DDR4 at 2666 3200 MHz 1 x 8 GB 8 GB DDR4 at 2666 3200 MHz 2 x 4 GB 16 GB DDR4 at 2666 3200 MHz 1 x 16 GB 16 GB DDR4 at 2666 3200 MHz 2 x 8 GB Ports and connectors Table 6 External ports and connectors Description Values External Network One R...

Страница 12: ... board Transfer rate 10 100 Mbps Wireless module Table 9 Wireless module specifications Description Values Model number Qualcomm QCA9565 DW 1707 Qualcomm QCA9377 DW 1810 Qualcomm QCA61x4A DW1820 Intel 9462 Intel 9560 Transfer rate Up to 150 Mbps Up to 433 Mbps Up to 867 Mbps Up to 433 Mbps Up to 867 Mbps Frequency bands supported 2 4 GHz Dual band 2 4 GHz 5 GHz Dual band 2 4 GHz 5 GHz Wireless sta...

Страница 13: ...M 2 solid state drive and one 2 5 inch hard drive NOTE The solid state drive is the primary drive One 2 5 inch hard drive and one Intel Optane Memory M10 or M15 NOTE The 2 5 inch hard drive is the primary drive Table 11 Storage specifications Storage type Interface type Capacity 2 5 inch hard drive SATA AHCI 6 Gbps Up to 2 TB M 2 2230 2280 solid state drive PCIe NVMe up to 32 Gbps Up to 512 GB Int...

Страница 14: ...Memory M15 Intel Optane Memory M15 functions only as a non volatile storage cache accelerator enabling enhanced read write speeds for hard drive storage It neither replaces nor adds to the memory RAM installed on your computer Table 13 Intel Optane Memory M15 specifications Description Values Interface PCIe Gen 3 0x4 NVMe Connector M 2 Form factor 2280 Capacity 16 GB or 32 GB NOTE Intel Optane Mem...

Страница 15: ...cter press Shift and the desired key To perform secondary functions press Fn and the desired key NOTE You can define the primary behavior of the function keys F1 F12 by changing Function Key Behavior in BIOS setup program Keyboard shortcuts Camera Table 16 Camera specifications Description Values Number of cameras One Type One HD fixed focus Location Front camera Sensor type CMOS sensor technology...

Страница 16: ...maximum 1 30 A 1 70 A Output current continuous 2 31 A 3 34 A Rated output voltage 19 50 VDC 19 50 VDC Temperature range Operating 0 C to 40 C 32 F to 104 F 0 C to 40 C 32 F to 104 F Storage 40 C to 70 C 40 F to 158 F 40 C to 70 C 40 F to 158 F Battery NOTE Dell recommends that you charge the battery regularly for optimal power consumption If your battery charge is completely depleted connect the ...

Страница 17: ... end time and so on using the Dell Power Manger application For more information on the Dell Power Manger see Me and My Dell on https www dell com Life span approximate 300 discharge charge cycles 300 discharge charge cycles Coin cell battery CR 2032 CR 2032 Operating time Varies depending on operating conditions and can significantly reduce under certain power intensive conditions Varies dependin...

Страница 18: ...Controller External display support Memory size Processor Intel UHD Graphics One HDMI port Shared system memory 10th Generation Intel Core i3 i5 Intel Iris Plus Graphics One HDMI port Shared system memory 10th Generation Intel Core i7 Fingerprint reader optional Table 23 Fingerprint reader specifications Description Values Sensor technology Capacitive Sensor resolution 500 dpi Sensor area 5 50 mm ...

Страница 19: ...maximum 0 66 GRMS 1 30 GRMS Shock maximum 140 G 160 G Altitude maximum 0 m to 3 048 m 0 ft to 10 000 ft 0 m to 10 668 m 0 ft to 35 000 ft Measured using a random vibration spectrum that simulates user environment Measured using a 2 ms half sine pulse when the hard drive is in use Specifications of Inspiron 3493 19 ...

Страница 20: ...the icon For example pressing F1 mutes the audio refer to the table below However if the function keys F1 F12 are needed for specific software applications multi media functionality can be disabled by pressing Fn Esc Subsequently multi media control can be invoked by pressing Fn and the respective function key For example mute audio by pressing Fn F1 NOTE You can also define the primary behavior o...

Страница 21: ...vior Pause Break Sleep Toggle scroll lock Toggle between power and battery status light hard drive activity light System request Open application menu Toggle Fn key lock Page up Page down Home End Keyboard shortcuts 21 ...

Страница 22: ... the related articles Learn and know the following information about your product Product specifications Operating system Setting up and using your product Data backup Troubleshooting and diagnostics Factory and system restore BIOS information See Me and My Dell at www dell com support manuals To locate the Me and My Dell relevant to your product identify your product through one of the following ...

Отзывы: